1. MCT260-Operating Systems I Operating Systems I Help Features

2. MCT260-Operating Systems I 2 Primary Learning Objective Locate and Use Built-In Help Features

3. MCT260-Operating Systems I 3 Specific Learning Objectives Access on-line help features in Microsoft Windows operating systems Use context-sensitive help with the current task Access on-line help features in the command line environment

4. MCT260-Operating Systems I 4 Windows Help System Windows O/S Windows Built-in Applications Windows-based Applications All have: –Context-Sensitive –Local Help –Web-based Help

5. MCT260-Operating Systems I 5 Help and Support from Start Menu

6. MCT260-Operating Systems I 6 Using Help and Support

7. MCT260-Operating Systems I 7 Web Support

8. MCT260-Operating Systems I 8 Index

9. MCT260-Operating Systems I 9 Local Help Contents Page Index Page Search Page or Answer Wizard Each has two panes –Topics –Information

10. MCT260-Operating Systems I 10 Office XP Applications

11. MCT260-Operating Systems I 11 Windows Built-in Applications

12. MCT260-Operating Systems I 12 Context-Sensitive Help Provides information about some aspect of the current task Three Methods –Questions Mark Button –Right Clicking –Function Key

13. MCT260-Operating Systems I 13 Question Mark Button

14. MCT260-Operating Systems I 14 What’s This?

15. MCT260-Operating Systems I 15 Function Keys In older applications the question-mark button or right-clicking may not be available These may work: –Shift+F1 Keystroke Combination –F1 Function Key

16. MCT260-Operating Systems I 16 DOS Online Help Two Major Problems –Remembering Command Names –Supplying Necessary Parameters C:\>command /? C:\>help |more C:\>help dir

17. MCT260-Operating Systems I 17

18. MCT260-Operating Systems I 18 Parameter Conventions | Either/or (use one of available items) [ ] Optional item / A switch COPY [/A | /B] source [/A | /B] [+ source [/A | /B] [+ …]] [destination [/A | /B]] [/V] [/Y | -/Y]

19. MCT260-Operating Systems I 19 C:\>HELP In DOS 5 and 6 In Windows 95/98, Go to: –Windows 95/98 CD –OLDMSDOS Directory Works again in Windows XP and also gives you a short description for a each command

20. MCT260-Operating Systems I 20 Internet Resources Windows –http://www.zdnet.com/wsourceshttp://www.zdnet.com/wsources –http://www.knowledgehound.com/topics/OSs.htmhttp://www.knowledgehound.com/topics/OSs.htm –http://www.cnet.com/http://www.cnet.com/

21. MCT260-Operating Systems I 21 Internet Resources (DOS)  DOS commands and syntax usage http://honeybee.helsinki.fi/HELPDESK/MSDOS/INDEX. HTM http://honeybee.helsinki.fi/HELPDESK/MSDOS/INDEX. HTM  DOS commands and syntax usage http://www.computerhope.com/msdos.htm http://www.computerhope.com/msdos.htm

22. MCT260-Operating Systems I 22 Review Accessing the help feature in Windows XP The question mark (?) in a window The DOS command line switch (/?) The DOS help program

23. MCT260-Operating Systems I 23 Htutor (DOS Tutorial)

24. MCT260-Operating Systems I 24 Download Htutor (DOS Help) A DOS-based hypertext tutorial covering the basics of computers (hardware and software) as well as a complete tutorial describing DOS 6.2 commands with complete command syntax, descriptions, and examples.hypertext tutorial MCT\MCT260\HTutor on the mapped Students drive (\\srp6\students)

25. MCT260-Operating Systems I 25 Homework Assignment Reading –Windows XP Textbook – Chap 1 –CLI Textbook - pp. 24-26, 34, 39-42, 52-64 –Handout Lab Exercise –Online Help –Operating System Interfaces Homework 2 Basics of Windows XP Due Date: Next Tuesday

26. MCT260-Operating Systems I 26 References Windows XP Textbook CLI Textbook Internet Metro Lab