1. Project Support Function PM Planning Organizing Staffing Monitoring Controlling and Leading Project Support Functions Monitoring Controlling

2. Project Support Function Non-technical support Legal counseling Document publication Administrative support Technical support Testing Configuration control Quality assurance

3. Project Support Function Software Configuration Control Is a management support function that supports the many different activities related to changes to the software product Program code changes Requirements and design changes Version release changes

4. Project Support Function Software Quality Assurance (SQA) The main responsibility of the QA engineer is enabling, facilitating, guiding, and leading the organization to higher levels of product quality Quality views Objective views Subjective views

5. Project Support Function SQA Quality Myth Quality cost money Software failure are unavoidable Quality control is always an external function Quality control is an activity that occurs toward the end of a project QA personnel are pain

6. Project Support Function Software Testing Examination and evaluation of an object in order to determine the existence of certain properties. The process of determining the degree to which software satisfies requirement and achieves customer satisfaction. Software test plans are derived from the project’s requirements specifications Independent test group

7. Project Support Function Software Testing Unit testing Integration testing Subsystem testing Regression testing Alpha testing Beta testing Acceptance testing

8. Project Support Function Objective of Software Testing Good system Bad system Requirement Well-written requirement (good test plan) Good test procedures Efficient testers