1. 1 HRT 476 Operations Analysis Four Seasons George V Paris Dr. Ed Merritt, CCM, CHA, CHE, FMP Cal State University (Cal Poly Pomona)

2. 2 Review Use paper case

3. 3 Questions What is case about? What info did you analyze? How did the exhibits contribute to the case? What are the basic problems these managers have to resolve?

4. 4 Analysis What qualitative and quantitative evidence did you find to support your analysis? Qualitative is textual evidence that you extrapolate from the case Quantitative evidence is anything that you can count or time

5. 5 Recommendations What are your recommendations? Ensure that recommendations are supported by analysis of the case data