1. Chapter 4 Getting Help

2. Using CDE Help Help Manager – primary help tool SunSolve Online – Web-based online help from Sun Solaris Support – Web-based Sun Support contact info Information – Access the Application Manager information readme files Desktop Introduction – Basic tutorial on using the desktop Front Panel Help – Help with the Front Panel icons and features On Item Help - Obtain specific on-screen information about an item by selecting it AnswerBook2 – Solaris reference manuals in online format

3. Help Index Search click on the Search/Index button while in the Help Viewer window or access from Workspace Menu volumes are displayed as hyperlinks search based on a keyword search number indicates the number of subtopics available

4. AnswerBook2 on-line version of the printed manuals including graphics includes Solaris 8 System Administrator Collection Solaris 8 User Collection Solaris 8 Software Developer Collection open AnswerBook2 locally by typing http://localhost:8888 in browser

5. man pages UNIX Programmer’s Manual describes the system’s on-line commands, system calls, file formats, and system maintenance installed by default character-based screen displays and are not graphical command prompt to access

6. man command $ man name - help on particular command $man -k keyword - Searches the man pages table of contents for the specified keyword and displays one-line summary for each entry $ man -s section name - Displays a particular section of the man pages which can include multiple commands

7. man Page Output NAME - name of command and other commands that do the same thing SYNOPSIS - syntax of command with options and arguments DESCRIPTION - overview of what command does OPERANDS - target of the command OPTIONS - switches that change the function or effect of the command; normally preceded by a dash (-) SEE ALSO - Refers you to other related commands and subjects

8. whatis Command display the header line from the manual section brief definition of the command helpful if you can remember the command name but forgot what it does

9. man Pages Scrolling man pages can be many screens of output like router output, return is one line, space bar is one screen

10. Troubleshooting Unresponsive Terminal: Enable screen scroll using Control –Q (Ctrl + q keys) Interrupt the process using Control –C (Ctrl + c keys) Enter EOF (end of file) using Control –D (Ctrl + d keys) Quit the window and restart a new one. Unresponsive Application: Determine the process ID number associated with the application and kill that process (chap 13) Logout and log back in again then restart the application. Unresponsive workstation: Open a terminal window on another host Type: rlogin -l (dash “L”) Type your invisible password. Type ps -ef to determine the process ID for your login shell Type kill -9 Type logout to logout from the remote host Go back to your workstation and log back in

11. DOS / UNIX Reference Table

12. Lab 4.1.4 Using CDE Help Lab 4.2.1 Referencing AnswerBook2 Help Lab 4.3.3 Using Command Line Help chapter 4 assessment Labs/Assessment

13. in UNIX terminal, type $ cal 09 1752 what is wrong with this calendar? how can you find out? man page exercise

14. in UNIX terminal, type $ cal 09 1752 what is wrong with this calendar? solution: type $ man cal shows that september of 1752 skipped 11 days to make up for the lack of leap years - this is the switch from the Julian calendar (Julius Caesar in 46 B.C.) to the Gregorian calendar (Pope Gregory XIII) man page exercise (solution)