1. CSIS-114 Management Information Systems Dr. Eric Breimer How to reach me? Google Search: “Dr. Eric Breimer”

2. Today’s Agenda  Introductions  Syllabus  What to expect  Chapter 1 (25 minutes)

3. Syllabus  Highlights:  Lab Attendance is mandatory (period).  10-11 Lab periods  2-3 Exams...check schedule next week  5-7 Homeworks or On-line Quizzes  1 Research Paper and Presentation  Final Exam

4. Chapter 1  Why is knowledge of information systems important for business professionals?  5 areas of information systems knowledge you need to know

5. 5 Areas you need to know about

6. 5 Areas  Foundational Concepts –concepts, theories, big picture  Information Technologies –hardware, software, capabilities  Business Applications –how information systems can help  Development Process –how systems are actually developed  Management Challenges –problems caused by information systems

7. Why study this stuff Information technology can help all kinds of businesses improve the efficiency and effectiveness of their –business processes, –managerial decision making, and –workgroup collaboration, thus strengthening their competitive positions in a rapidly changing marketplace

8. Other reasons...  Internet-based systems have become a necessary ingredient for business success in today’s dynamic global environment.  Information technologies are playing an expanding role in business.

9. Types of Information Systems

11. Examples Can you think of any examples of  Transaction Processing Systems (TPS) – process transaction data, update databases, and produce business documents.  Process Control Systems (PCS) – monitor and control industrial processes.  Enterprise Collaboration Systems – support team, workgroup, and enterprise communications an collaboration.

12. Examples Can you think of any examples of  Management Information Systems (MIS) – provide information in the form of pre-specified reports and displays to support business decision making.  Decision Support Systems (DSS) – provide interactive ad hoc support for the decision making processes of managers and other business professionals.  Executive Information Systems (EIS) – provide critical information from MIS, DSS, and other sources tailored to the information needs of executives.

13. Fundamentals  What is a system anyhow?

14. What’s a System? A set of elements or components that interact to accomplish goals.  Input  Processing mechanism  Output  Feedback / control  System boundary

15. Basic Components of a System

16. Example

17. System Variables and Parameters  System variable - item controlled by decision- maker (desired temperature)  System parameter - value that cannot be controlled (furnace capacity, outside temp)

18. A Business System

19. IS Resources & Activities