1. UM.Tools Media Union 2002 Louis E. King University of Michigan Media Union leking@umich.edu 4/13/2002

2. UM.Tools -UM.CourseTools -UM.WorkTools -UM.Sitemaker -UM.Lessons -UM.DirecTech (new) -Media Union Support

3. UM.CourseTools Course Websites To Inspire Learning

4. CourseTools Motivators -Gateway Approach -Common look & feel w/ customization through skins -Automated access control using registrar’s data -Upload files up to 10MB -Extremely Reliable -Very popular among students

5. CourseTools Functionality -Post course materials and announcements -Manage course with schedule -Post, submit, comment, grade & return assignments -Conduct online discussions and chats -Organize peer review and group work -Archive email sent to UM course email list -Control access through registrars data and uniqnames

6. CourseTools Technical Environment -Notes/Domino -WindowsNT Server Cluster (4) -Traffic controller for load balancing -1,500 Sites, 25,000 Users/Semester, 10,000/day -Hosted w/ 24x7 support by ITCS - Media Union on call 24x7 -Help desk support 12x5 by Media Union

7. CourseTools Future -Let’s talk CHEF

8. UM.WorkTools Websites for WorkGroups

9. WorkTools Motivators -Access available to anyone with an email address -Post files and directories to share with colleagues -Collaborate in research, professional and student groups -Available to faculty, students and staff -Notify participants of site activity through email notification

10. WorkTools Functionality -Gateway approach -Post materials to share -Manage commitments with tasks and schedule -Conduct online discussions and chats -Organize peer review and group work -Create custom feature buttons linking to external tools or resources -Send email notification of site activity -Provide access through email addresses

11. WorkTools Technical Environment -Notes/Domino -WindowsNT Server Cluster (2) -260 Sites, 2,000 Users -Spin-off of CourseTools code -Hosted w/ 9x7 support by SI -Help desk support 12x5 by Media Union

12. WorkTools Future -Lets talk CHEF

13. UM.Sitemaker Websites To Share Information

14. SiteMaker Motivators -Easily post information on web -Control access to sections and resources through access groups -Nest websites allowing for aggregation of distributed work -Use both uniqnames or email address to add to access list

15. SiteMaker Functionality -Gateway approach -Build sections of 4 types -Post links, documents and html -Create groups to control access -Distribute workload with nested sites -Manage sites by unit

16. Sitemaker Technical Environment -Web Objects/Oracle Development -325 Sites, 500 Users -UNIX servers hosted 9x7 by ITCS -Help desk support 12x5 by Media Union -Development by Global Village, Canada

17. Sitemaker Future -Host 24x7 by ITCS -Future development by Global Village, Canada -Virtual tables being developed -Possible revenues from licensing

18. UM.Lessons Online lessons, quizzes and surveys.

19. Lessons Motivators -Publish interactive, self paced tutorials -Provide self assessment tools -Share surveys and results online -Create study aids with rich feedback and sophisticated scoring -Reuse and randomize questions in quizzes, lessons and tutorials

20. Lessons Motivators -Publish interactive, self paced tutorials -Provide self assessment tools -Share surveys and results online -Create study aids with rich feedback and sophisticated scoring -Reuse and randomize questions in quizzes, lessons and tutorials

21. Lessons Future -Rebuild or use a packaged product -Improve reliability, maintenance and ease of use -Feature set competitive

22. Lessons Technical Environment -Perl/Apache Development -UNIX server hosted 24x7 by ITCS -Help desk support 12x5 by Media Union

23. UM.DirecTech -Search UM Academic Technology Resources -In development -Distributed effort to provide information -Supported by TTC -Production evironment TBD

24. Media Union Support -Through MU Learning Technologies Group http://www.ummu.umich.edu/learnTech/index.html -Documentation -Training -Online resources - examples, best practices, etc. -Help desk 12x5 -Consulting and individual attention to faculty

25. Extended Support -Media Union Affiliates program - 110 affiliates covering all schools and colleges http://www.ummu.umich.edu/affiliates/index.html http://www.ummu.umich.edu/affiliates/index.html -Referral to Teaching and Technology Collaborative http://www.umich.edu/~teachtec/ http://www.umich.edu/~teachtec/

26. Fathom.com -Premiere online learning resource -Good company - Columbia, London School of Economics & Poli-Sci, Cambridge University Press, The New York Public Library, American Film Institute, RAND and more -Presidential initiative to explore the opportunity in online education as a University - Lee Bollinger -Academic quality is reasonably assured, cost is minimal, limited commitment of exclusivity, and ease of exit - Lee Bollinger

27. Fathom Opportunities #1 -Build collaboration across Academic Units, Library, Marketing Communications, News & Information, General Council, UM Press, Museums, Institutes and content developers -Seek effective production methodologies that can be shared -Explore centralized services that will lower barriers to distributed production teams

28. Fathom Opportunities #2 -Develop intellectual property and copyright solutions -Create learning opportunities and UM positioning in the greater UM community and the Globe -Reach new audiences with learning opportunities -Explore strategies for effective marketing

29. Fathom Production -2 Courses online, 1 in development -3 Seminars online, 3-5 in development -20 Features online, 10-12 in development

30. UM.Tools Louis E. King leking@umich.edu University of Michigan, Media Union