1. CODE AND OTHER LAWS OF CYBERSPACE I203 Social and Organizational Issues of Information

2. Administrative  Class on Feb 26 th : Meet in Room 110  Mailing List!  Reading Response Papers Thursday  Office Hrs  Coye and Judd: Thursdays 4-5:30  Coye: Tues 4-5:30  Judd: Wed 2-3 (PhD office)

3. Topics  Agents/Bots/Foibles  Norms and Law  Privacy  Code as Law

4. Information Systems as Agents  Solving routine information processing  Ordering a pizza…  Finding information on a specific website…  Suggestions based on preference tracking (product brokering)… 4

5. Human versus Bot “foibles”  Human  Change our minds on the fly  Abandon “rules” when it might hinder progress or larger goals  Bots  Fairly blind to complex social trade-offs and competing goals  What is wrong with a price-maximizing and rational bot? 5

6. A new problem?  Bots and other software tools echo machines and industrialization in earlier eras.  Doing mundane tasks for humans (printing press, assembly line machines)  Representing humans (voicemail, junk mail)  So what is different, and why make such a big deal about it? 6

7. Norms

8. What is a ‘norm’? “Rules of conduct which specify appropriate behavior in a given range of social contexts” Anthony Giddens 1997  Folkways  Mores  Taboo  Law

9. Norms and ‘Code’  How are ‘norms’ created and followed on the web?  Norm development and time  Negotiating norms between designers and users

10. Privacy and Surveillance

11. Privacy in Social Science  Explored for decades from many different social theoretical perspectives  Erving Goffman: privacy is part of any ongoing social relationship where individuals are viewed as attempting to control perception. Thus, ‘privacy’ is control over one’s persona  We could argue, then, that the current IT privacy debate is partially a reframing: Privacy is control over one’s personal data 11

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13. Privacy and Surveillance 13

14. Broader concerns about Surveillance and Privacy in IT  Monitoring what you do now  Government (Carnivore, wiretapping)  Hackers/Identity Theft  Company Interests (P2P monitoring, corporate emails)  Finding out what you have done  Googlestalking  Electronic records What are the implications of broadcasting and/or redistributing information that we find “publicly”? 14

15. Normative ‘violations’

16. Code as Law

17. IP and “power” in code  Lessig believes that many IP issues could be solved (or can only be solved) through the ‘code’ itself– not just law. Do you agree or disagree, and why?  Does the ‘code as law’ argument really reduce power? How does it relate to stratification (social hierarchies based on class, income, etc)?

18. …and do not forget your Reading Response Papers! Next Class: Group Discussion of Social Issues of ‘Web 2.0’