2. MGTO 231 Human Resources Management Introduction Kin Fai Ellick Wong Ph.D. Department of Management of Organizations Hong Kong University of Science & Technology

3. Outline Class 1: Introduction Frequently Asked Question Contents of “Human resources management”

4. Outline Class 1: Introduction Frequently Asked Question Contents of “Human resources management”

5. FAQ I What will I get from this course? –Basic and fundamental knowledge of HRM –Overall picture of how HRM works in organizational contexts –How HR functions can improve firm performance

6. FAQ II What should I do in this course? –Enjoy the course –To be broad, no need to be too specific –Mid-term Exam (20%) –Final Exam (30%) –Group Project and Report (30%) –Participation (15%) –WSC Assignment (5%)

7. FAQ III What elements should I have before taking this course? –Normal IQ –Normal reading ability –Hoping to have enough credits for graduation –Basic knowledge of OB

8. FAQ IV What else can I learn apart from Human Resources Management? –Interpersonal skills (group project) –Critical thinking (written assignment and group project) –What did Newton learn after he observed a dropping apple?

9. FAQ V Where can I obtain the course materials? –http://teaching.ust.hk/~mgto231/ewong/http://teaching.ust.hk/~mgto231/ewong/ –PowerPoint files will be updated regularly and you can obtain them from the website –Textbook is on reserve in library –Important news will be posted on the website Please check the website regularly

10. FAQ VI Background about the instructor Name: Dr. Kin Fai Ellick WONG ( 黃健輝 ) Education: B.S.Sc, M.Phil., Ph. D. in psychology (CUHK) Research interest: Managerial decision making; Human judgment and decision processes; Human attention and memory; Language processing Age? Hm… hm.. Hobby: TV games, snooker, pop music (e.g., Jay, Chet, Sandy, YeeChing,Tat-Ming), watching soccer, NBA More about me, please visit this sitethis site

11. FAQ VI Teaching Assistant for this course –Name: Ann Fok –Office: Room 2374 (Lifts 13-15) –Tel: 2358-6296 –Email: annfok@ust.hk

12. FAQ VII What should I do in the group project? –Form group; I expect there will be 8 groups per class; group size will be varied according to the class size –I reserve the right to change your combination –Choose a topic, execute your ideas, give presentation, and write report –See outline for details; you are welcome to ask me more about the project

13. FAQ VIII What is the requirement of participation? –Two components: contribution in class and assignment –Contribution – assessed by my observation during the class –Assignment Quality – Satisfactory or not. –Attendance? No, I won’t take attendance. It’s your freedom to use your time in a wise way. –Come if you find it useful –Do other things else if you find they are more useful

14. FAQ IX Academic Integrity –What constitute violation of academic integrity? Any forms of cheating are not acceptable –Cheating in examination -- 重 : 出貓 x –Plagiarism & copying assignments -- 中 : 抄功課 x –Lying (e.g. I could not come because I was sick) -- 輕 : 虛構遲到理由 x –HKUST does not tolerate student conduct that would be a shame and embarrassment to the university and society as a whole

15. FAQ IX “Copy and Paste” is easy “Copy and Paste” is easy for you to complete an assignment “Copy and Paste” is easy for me to bring you to see Prof. Paul Chu

16. FAQ X HRM = –Human Resource Management, or –Human Resources Management ? Both are acceptable!!!!

17. FAQ XI Any textbooks or supplementary textbook? –Textbook Gomez-Mejia, Balkin, & Cardy (2004). Managing Human Resources (4th ed.). Upper Saddle River, NJ: Prentice Hall.

18. Outline Class 1: Introduction Frequently Asked Question Contents of “Human resources management”

19. An HRM Framework Understanding the jobs Pursuing human resources Evaluating human resources Retaining (useful) human resources Strengthening human resources Separating human resources

20. An HRM Framework Understanding the jobs Pursuing human resources Evaluating human resources Retaining (useful) human resources Strengthening human resources Separating human resources

21. Understanding the job and duty Organizational structure –The structure of a firm Work Flow –The processes through which a product or a service is produced Job analysis –The process that defines the details of a job

22. An HRM Framework Understanding the jobs Pursuing human resources Evaluating human resources Retaining (useful) human resources Strengthening human resources Separating human resources

23. Pursuing human resources Staffing –Recruitment Getting a pool of qualified candidates –Personnel selection Select the specific one to hire

24. An HRM Framework Understanding the jobs Pursuing human resources Evaluating human resources Retaining (useful) human resources Strengthening human resources Separating human resources

25. Evaluating human resources Performance appraisals –Identify the performance –Measure and assess the performance –Feedback for future improvement

26. An HRM Framework Understanding the jobs Pursuing human resources Evaluating human resources Retaining (useful) human resources Strengthening human resources Separating human resources

27. Retaining human resources Compensation –How much shall I pay for an employee? –Why I shall pay this amount? Benefits –Indirect compensation –Providing a more attractive feeling of working

28. An HRM Framework Understanding the jobs Pursuing human resources Evaluating human resources Retaining (useful) human resources Strengthening human resources Separating human resources

29. Strengthening human resources Pay for performance Training –Special or general skills Development –Promotion –Career development

30. An HRM Framework Understanding the jobs Pursuing human resources Evaluating human resources Retaining (useful) human resources Strengthening human resources Separating human resources

31. Separations –Layoffs, voluntary retirement –Reengineering, downsizing

32. An HRM Framework Understanding the jobs ( 了解自己 ) Pursuing human resources ( 猛烈追求 ) Evaluating human resources( 定期檢討 ) Retaining human resources( 留住我吧 ) Strengthening human resources( 更進 一步 ) Separating human resources( 好心分手 )

33. General issues International HRM Equal opportunity and law