1. Andre Hagmann Senior Technology Specialist Microsoft Schweiz GmbH Latest Updates of Lync Platform

2. Agenda Lync Market Update Lync Server Roadmap Lync for Mac 2011 Lync for Mobile Clients Video Interoperability Program Partner Solutions What about Skype Q/A

3. Lync Market Update Many Lync deployment are influenced by Collaboration and Communications Strategies Workplace Refresh with Windows 7 and Office 2010 Lync Server deployment proofs high quality Current maintenance update (CU3) available Enterprise Voice Momentum is growing Swisscom, Lonza, Bühler, Medicall, Ricardo, E-Mediat, BFU, ICRC, Stadt Biel, Stadt Lausanne, Gemeinde Ittingen, Swissgrid, Geistlich... First 4 Contact Centers in production Lync is available on private and public Cloud Video Interoperability Program Ongoing Investments in Platform

4. Lync Server Roadmap 2010 201120122013 Cumulative Update 4 Server and Lync Online Enhancements Mobile Wave 1 WP7, iPhone, iPad, Nokia & Android Lync “15” Mobile Wave 2 Office 365 Minor updates: Quarterly Major upgrades: Every 2.5-3 years, up to 1 year to On-premises Minor updates: Annual service packs Major upgrades Every 2.5-3 years

5. Cross Platform Support Available

6. Lync for Mac 2011 Now available for Download

7. Lync for Mac connects people Communicate how you want through IM/P, Conferencing, and Voice capabilities Turn any conversation into collaboration with desktop and file sharing Dial with ease using Lync for Mac as your softphone Work from anywhere without needing a VPN connection Mac look and feel

8. Presence Lync 2010 Lync for Mac 2011 Rich Presence ● ● Publish and view status ● ● OOF message ● ● Do Not Disturb ● ● Personal Note ● ● Access Levels* ● Location ●

9. Meetings Experience Lync 2010 Lync for Mac 2011 Multi-party audio/video ●● Multi-party IM ●● Detailed meeting roster ●● Whiteboard● Polling● Recording● Archiving●

10. Voice Experience Lync 2010 Lync for Mac 2011 Initiate a voice call* ●● Click to call a contact ●● Call Hold and Resume ●● Voice Mail Integration ● Toast call deflection ●● *PC-to-Phone and PSTN dial-out

11. Lync for Mobile Clients

12. Lync for Mobile Clients Roadmap WaveGoal W14 CU4 Q4 CY 2011 Multi-platform strategy On premises and Office 365 W15 Q4 CY 2012 Contribute to Office W15 momentum Deliver compelling VoIP and video Collaboration experiences on both smartphones and slates W15+ Q4 CY 2013 Complete the picture iOS

13. iPad Blackberry Android Windows Phone 7 NokiaiPhone Delevoped by RIM Broad Range of Mobile Clients

14. Lync Mobile enables communication with anyone no matter where I am I am always connected to my network Signature Scenarios I always know the status of the contacts that I care about I can find and contact anyone based on relationships I can remain connected Supporting Features Lync 2010 and Office 365 support View coworker’s presence and note Search the corporate address book Bing location Offline contact caching

15. I control my availability Lync Mobile lets me control how and when people contact me Signature Scenarios I have control over how others see me I am confident Lync Mobile will protect my personal life Single device for both work and personal communication Supporting Features Edit and publish presence, and note Update call forwarding settings from your device Virtual work line – Single Number Reach Update photo

16. I can communicate immediately Lync Mobile lets me control how and when people contact me Signature Scenarios I can easily see missed communications at a glance I can start any type of communication with a single click I can manage multiple conversations at once Supporting Features Device notification integration Visual Voicemail One click conversation initiation (Call via Work) One click conference join Conversation window management

17. Lync Server 2010 Mobility Service Optimized web interface Optimizes battery/bandwidth usage between client & server Improves start up time for the client Caches state during network glitches for client re-sync Delivers push notifications to Lync mobile apps on iPhone/ iPad / Windows Phone Deploys as part of the consolidated topology as a web component on FE servers WaveGoal W14 CU4 Q4 CY 2011 Multi-platform Lync Mobile Clients On premise and service deployments Deliver core Lync features (Contacts, Presence, IM, Outside Voice, Conference) Integrate with standard Lync Manageability tools (SQUID, Auto-Discovery)

18. Lync Mobility Service - Architecture RTP Media SIP Https (XML) Push notification

19. Private Cloud (On-Premise) Upgrade Directors and FEs Add ISA rules to Mobility web services Update Mediation Server and Edge to be confirmed after final tests Enable push-notification for on-prem deployments Enable Auto-discovery of the Front-End web service Mobility web Service DL expansion ABS web query Enable Outside voice policy for mobile users Migration and coexistence Will required a certain order for deploying the update Public Cloud (Office 365) Need voice enabled users No other action required Deployment

20. Video Interoperability Program

21. High quality video in every desktop High resolution at low cost Single client experience Integration with applications High quality video in every desktop High resolution at low cost Single client experience Integration with applications Embrace and Lead Interoperability Integrate customers existing environment to expand the reach and coverage – Metcalf’s law Support legacy through gateways Develop on market standards and contribute to the success of UCIF Embrace and Lead Interoperability Integrate customers existing environment to expand the reach and coverage – Metcalf’s law Support legacy through gateways Develop on market standards and contribute to the success of UCIF Improve Meeting Room Experience Simplify UX, better user experience will bring more adoption Integrate conference rooms into the Lync UC environment. Improve productivity Improve Meeting Room Experience Simplify UX, better user experience will bring more adoption Integrate conference rooms into the Lync UC environment. Improve productivity High quality video on every desktop Improve the meeting room experience Improve the meeting room experience Embrace and Lead Interoperability Embrace and Lead Interoperability Lync Video Strategy

22. Video Interoperability Program

23. Demo: Integration of Polycom

24. ISV Partner Solutions

25. New Contact Center by LUCS is a lean customer service application, integrated into Microsoft’s Lync Server 2010 Multi-channel (IM, Web-Chat, Voice, Video) Policy Based Distribution (by skill’s group) Using LUCS can efficiently migrate existing contact centers Customer References: Medicall, Ricardo, Telekom Lichtenstein

26. What about Skype

27. Microsoft Officially Welcomes Skype REDMOND, Wash., and LUXEMBOURG Oct. 13, 2011, Microsoft Corp. has closed its acquisition of Skype Global S.à r.l. Negotiations of the definitive agreement under which Microsoft would acquire Skype, an Internet communications company, for $8.5 billion were led by investor group Silver Lake and the transaction was originally announced on May 10, 2011. Boards of directors of both Microsoft and Skype previously approved the acquisition. Lync and Skype Federation, Office Integration, Voice over XBOX, Exchange Support, Windows Phone 7 Client

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29. © 2011 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.