1. Student Affairs Retreat UCSC UCSC Student Affairs Retreat September 9, 2003 Steven Relyea University of California, San Diego Portal Strategies and The New Business Architecture

2. Student Affairs Retreat UCSC Outline The New Business Architecture The Business Portal Hands-On Exercise Implications for Campuses

3. Student Affairs Retreat UCSC Challenges Reduced revenues and cuts to support budgets Increase in complexity of fed & state relationship Increase in public scrutiny

4. Student Affairs Retreat UCSC Greater expectations by students, faculty, and staff Uncontrollable cost increases (insurance, EH&S) New staff may not have adequate skills/training Challenges

5. Student Affairs Retreat UCSC Why a New Business Architecture? A Need to Leverage Limited Resources A Vision to Stimulate Initiatives A Context for Setting Priorities Strategies to Increase Staff Productivity Communication of IT & Infrastructure Requirements

6. Student Affairs Retreat UCSC Planning Group’s Objectives Define Concepts of Scalable Model Focus on Business Processes, Tools, Operations Exclude Academic, Student, Clinical Applications Construct General Framework & Guidelines Set Stage for Discussion, Consultation, Feasibility

7. Student Affairs Retreat UCSC New Business Architecture Planning Group Steven Barclay, San Francisco Judith Boyette, UC HR Wendell Brase, Irvine Anne Broome, UC Controller James Dolgonas, UC CIO Kristine Hafner, Staff Sam Morabito, Los Angeles Steven Relyea, San Diego Thomas Vani, Santa Cruz

8. Student Affairs Retreat UCSC Key Components of a New Business Architecture Page 7 of Report

9. Student Affairs Retreat UCSC Page 7 of Report Integration of business transactions with policies, guidance, and training A New Business Architecture for Campuses

10. Student Affairs Retreat UCSC Page 7 of Report Establish UC as a competitive employer and provide students, faculty, staff with tools to succeed A New Business Architecture for Campuses

11. Student Affairs Retreat UCSC Page 7 of Report Redesign Processes to facilitate cost reduction and increasing staff productivity A New Business Architecture for Campuses

12. Student Affairs Retreat UCSC Page 7 of Report Authenticate, authorize, provide effective tools A New Business Architecture for Campuses

13. Student Affairs Retreat UCSC Page 7 of Report A New Business Architecture for Campuses Employ emerging standards to improve integration of financial data

14. Student Affairs Retreat UCSC Page 7 of Report A New Business Architecture for Campuses Embed performance metrics into the way UC conducts its business and strengthen financial controls

15. Student Affairs Retreat UCSC Workflow Study Integrate Information, Transactions, Training, Templates Establish Super-Intuitive Navigation Develop Content that is Simple, Relevant, Recent Business Portal Pages 8-11 of Report

16. Student Affairs Retreat UCSC Departments CentralOffices Where are Support Costs?

17. Student Affairs Retreat UCSC Workflow Study Integrate Information, Transactions, Training, Templates Establish Super-Intuitive Navigation Develop Content that is Simple, Relevant, Recent Business Portal Pages 8-11 of Report

18. Student Affairs Retreat UCSC Pages 8-11 of Report Single Authentication/Authorization (Lightfoot Model) Move From HTML to Content Management System Focus on Those New To Roles Focus on Clarity vs. Completeness Business Portal

19. Student Affairs Retreat UCSC Hands-OnExercise http://blink.ucsd.edu

20. Student Affairs Retreat UCSC A Portal (By Itself) is Not the Answer Shift Thinking from Static Web Model Content is King Navigation / Look & Feel / Templates Implications for Campuses

21. Student Affairs Retreat UCSC Content Owners Web Masters P/P Experts and Journalists CFO/CIO Partnership Implications for Campuses Changing Roles:

22. Student Affairs Retreat UCSC Resources Integration Across Organizations Exposure of Broken Processes Your Best People Will Not Tolerate Less Implications for Campuses

23. Student Affairs Retreat UCSC http://uc 2010.ucsd.edu Obtain The Full Report at... Thank You