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Analyzing the Current Situation
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Today’s Discussion (Overview)
Environmental Scanning and Analysis Analyzing the Internal Environment Mission Resources Offering Previous Results Business Relationships Keys to Success and Warning Signs
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Overview Continued Analyzing the External Environment
Demographic Trends Consumer Demographics Business Demographics Economic Trends Ecological Trends Technological Trends Political-Legal Trends Social-Cultural Trends Competitor analysis SWOT Analysis
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Environmental Scanning
Macro-environment Broad demographic, economic, ecological, technological, political-legal and social-cultural forces Micro-environment Specific groups that more directly influence performance, such as customers, competitors, channel members, partners, suppliers, and employees
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SWOT Strengths Weaknesses Opportunities Threats
Internal capabilities that can help the firm achieve its goals and objectives Weaknesses Internal factors that can prevent the firm from achieving its goals and objectives Opportunities External circumstances that the organization might be able to exploit for higher performance Threats External circumstances that might hurt the organization’s performance, now or in the future
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Kodak Strengths Weaknesses Threats Opportunities
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Internal Environment (Resources)
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Offerings (Products) What products are being offered What price points
Which customer segments What is the age, sales and profit trends New products Market share Importance of each product (supplements) How does each product support the bottom line Does one product account for a large % of sales PLC can it be extended
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Previous Results Analyze trends Customer acquisition strategies
Traditional catalog retailers spend about $38 Net Flix spends about $35 Too much?
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Business Relationships
Do suppliers and distributors Have the capacity to increase volume if needed Maintain a suitable quality level Can be true partners in adding value Has the roster changed over time Is the company dependent on one partner
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Identify warning signs early
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External Environment
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Porter’s generic Strategies
Cost leadership Differentiation Focus
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