1. Leadership OBHR Section 3 Class 6 March 5, 2009

2. 2 “What Leaders Really Do” (Kotter) ManagementLeadership Coping with complexityCoping with change Planning and budgeting Setting direction Organizing and staffingAligning people Controlling and Motivating people Problem Solving

3. 3 Leadership “The art of mobilizing others to want to struggle to achieve shared goals and aspirations” Adapted from Kouzes and Posner, 2001 “The Leadership Challenge”

4. 4 Kouzes and Posner The Leadership Challenge Model the Way Inspire a Shared Vision Challenge the Process Enable Others to Act Encourage the Heart

5. 5 Best Leader Reflect on the best leader you’ve worked with—what are the behaviors they used that made them the best? Identify a time keeper, recorder, and reporter Discuss with your group Identify common themes Record and report out on top 3-5 themes

6. 6 “In the fields I have studied, emotional intelligence is much more powerful than IQ in determining who emerges as a leader. IQ is a threshold competence. You need it, but it doesn’t make you a star. Emotional intelligence can.” - Warren Bennis, author of On Becoming a Leader

7. 7 Goleman’s EI Model Self-Management SkillsAbility to Relate to Others -Self-Awareness-Empathy -Self-Regulation-Social Skill -Motivation

8. 8 Goleman’s EI Model What I See Personal Competence Social Competence What I Do Self-Awareness Social Awareness Self-Management Relationship Management

9. 9 Key Questions To Ask Yourself: Self-Awareness Can I accurately identify my own emotions and tendencies as they happen? Self-Management Can I manage my emotions and behavior to a positive outcome? Social Awareness Can I accurately identify others’ emotions and tendencies as I interact with them? Relationship Management Can I manage the interactions I have with others constructively and to a positive outcome?

10. 10 Authentic Leadership What does it look like? How do others respond to authentic leadership? What is the impact of authenticity? –What is the impact when it’s lacking?

11. 11 Authentic Leadership Bill George Authentic Leadership: Rediscovering the Secrets to Creating Lasting Value True North: Discover Your Authentic Leadership 1.Learn from your life story 2.Develop self-awareness 3.Practice values/principles 4.Balance intrinsic/extrinsic motivations 5.Build reliable, trustworthy support team 6.Stay grounded 7.Empower others to lead

12. 12 Authentic Leadership Larry Levin “Top Teams in Tough Times: 7 Essential Practices” 1.Be for Something 2.Align the Stars 3.Focus on the Now and New 4.Be Visible and Talk Straight 5.Lead Change from the Front 6.Demonstrate Courage in the Face of Uncertainty 7.Be Fully in the Game

13. 13 Authentic Leadership From Stephen Covey’s, Principle Centered Leadership (The Four Levels of Leadership) Personal Trustworthiness Trust Interpersonal Empowerment Managerial Alignment Organizational What a Leader is What a Leader does

14. 14 Sample Journal Questions to Address What definition of management resonates with you? Leadership? Do you spend more time leading or managing? Do you have the correct balance for your role? What are your EQ strengths and areas for development? How do you know? How might you use your Signature Strengths to tap into your authentic leadership style? Reflect on the questions on pg. 5 of “Discovering Your Authentic Leadership”

15. 15 Assignments Topic for Team Presentation –Class 7 March 12 Case Analysis –Class 8 March 19 Journal Summary #2 –Class 9 April 2 Experience of Being Other –Class 11 April 16

16. 16 Journal Summary #1: Writing Feedback Use paragraph structure and indentation Begin with a clear introduction, end with a concluding paragraph Be consistent with capitalization, use capitals wisely Be careful to use commas appropriately – to separate series and independent clauses Write out numbers less than ten Cite sources with parenthetical citations Writing Center, Grossman Library, Sever Hall (617) 495-4163 http://www.extension.harvard.edu/2008- 09/resources/writing.jsp http://www.extension.harvard.edu/2008- 09/resources/writing.jsp

17. 17 Journal Summary #1: Content Feedback Apply concepts to your work and personal experience Use specific examples to back up your points Incorporate the readings into your analysis Use multiple models and refer to content from each class

18. 18 Journal Summaries distributed by last name A-FLinda G-M Christina N-Z Sarah