1. ConnectND NDUS HRMS Update ______________________________________________________________________ 3-18-04

2. 2 Agenda Updates from Module Leads Updates from Module Leads Introduction of Rob, as promised Introduction of Rob, as promised Data Clean Up/Conversions Data Clean Up/Conversions Security/Roles Security/Roles Training Training Post Production Support Post Production Support Questions Questions

3. 3 How Will I Get Security Access? Project staff working with campus HRMS staff to identify HRMS users Project staff working with campus HRMS staff to identify HRMS users Have already sent lists to NDUS Control Access person to start UserID process Have already sent lists to NDUS Control Access person to start UserID process Will compare those lists to those currently with NA lookup, PP, PB access on CICS; refining list as needed Will compare those lists to those currently with NA lookup, PP, PB access on CICS; refining list as needed Will send lists to campus implementation chairs in May Will send lists to campus implementation chairs in May

4. 4 What Access Will I Have? PeopleSoft uses “role” security to identify what pages a person can see PeopleSoft uses “role” security to identify what pages a person can see Working with campus HRMS staff to identify roles Working with campus HRMS staff to identify roles PeopleSoft uses “row” security to identify whose data a person can see PeopleSoft uses “row” security to identify whose data a person can see Security for the campus given to Central administrative users Security for the campus given to Central administrative users Security for the department given to Departmental users (or college, or Vice President’s division) Security for the department given to Departmental users (or college, or Vice President’s division)

5. 5 Example of “Rows”

6. 6 How will I be trained? Training will be appropriate to your “role.” Training will be appropriate to your “role.” Central Users “Admin_HR,” “Admin_PY” and/or “Admin_CA” etc. roles – all campuses Central Users “Admin_HR,” “Admin_PY” and/or “Admin_CA” etc. roles – all campuses Need to know how to manage positions, create/modify position budgets, recruit for a position, add a person into HRMS (including the benefits they need), document the training they’ve taken, track their tenure events and/or pay them Need to know how to manage positions, create/modify position budgets, recruit for a position, add a person into HRMS (including the benefits they need), document the training they’ve taken, track their tenure events and/or pay them Intensive in-person course. People needing to know all roles can count on 4-5 days. Intensive in-person course. People needing to know all roles can count on 4-5 days.

7. 7 How Will I Be Trained? Departmental users “Dept_AdSupport”, “Dept_AdLead” – some campuses Departmental users “Dept_AdSupport”, “Dept_AdLead” – some campuses May need to know how to enter a person’s leave and possibly their timecards (AdSupport). May need to know how to enter a person’s leave and possibly their timecards (AdSupport). Need to know how to look at (not change) job, person, training, position and position budget pages. Need to know how to look at (not change) job, person, training, position and position budget pages. 1-2 hour course (plan to deliver via WebEx); 1-2 hour course (plan to deliver via WebEx);

8. 8 When will I be trained? For Central Admin users, will be “just-in- time” – smaller numbers For Central Admin users, will be “just-in- time” – smaller numbers Near go-live (mid-June and early July) Near go-live (mid-June and early July) Training conducted by Maximus and Project Team Training conducted by Maximus and Project Team Training at Fargo and Bismarck Training at Fargo and Bismarck Many of these Central Admin users will get familiarity with the system as they help test it in April and May. Many of these Central Admin users will get familiarity with the system as they help test it in April and May.

9. 9 When Will I Be Trained? For Departmental users, will be also be “just-in-time” – large numbers For Departmental users, will be also be “just-in-time” – large numbers Near go-live (mid-June and early July; available on an on-going basis after that) Near go-live (mid-June and early July; available on an on-going basis after that) Training conducted over WebExe Training conducted over WebExe Training at employee’s desktop at their own convenience available 24/7 Training at employee’s desktop at their own convenience available 24/7

10. 10 Why can’t I be trained sooner? Training as close as possible to go live is more effective Training as close as possible to go live is more effective If we trained users today, much of what’s learned would need to be re-learned in July If we trained users today, much of what’s learned would need to be re-learned in July

11. 11 What can I do now? Make sure you have basic skills Make sure you have basic skills Know how to navigate in a web browser Know how to navigate in a web browser Know how to work with data in Excel Know how to work with data in Excel Sort, subtotal, etc. Sort, subtotal, etc. Take free PeopleSoft navigation courses Take free PeopleSoft navigation courses

12. 12 What happens when I get back to my office? You will have: You will have: Training manuals Training manuals Checklists Checklists Help Desk Help Desk

13. 13 Training Manuals Last year, HRMS had “reference guides” Last year, HRMS had “reference guides” Will enhance those this year to become “training manuals” with exercises for hands-on training Will enhance those this year to become “training manuals” with exercises for hands-on training Participants of in-person training will be able to take these manuals back with them Participants of in-person training will be able to take these manuals back with them Will move to on-line reference guides in future Will move to on-line reference guides in future

14. 14 Checklists Checklists for complex processes will be included Checklists for complex processes will be included i.e. Payroll Processing checklist covering 73 processes to be run during a pay cycle. i.e. Payroll Processing checklist covering 73 processes to be run during a pay cycle.

15. 15 Help Desk NDUS has HelpDesk NDUS has HelpDesk Cooperative effort between NDSU and UND Cooperative effort between NDSU and UND Staffed 7:30 a.m.-midnight 7 days/week Staffed 7:30 a.m.-midnight 7 days/week 1-866-457-6387 1-866-457-6387

16. 16 NDUS HelpDesk functions for Connect ND Unlock passwords Unlock passwords Funnel requests for changes in access Funnel requests for changes in access Triage problems Triage problems Use “Remedy” software Use “Remedy” software

17. 17 Help Desk - Remedy

18. 18 HelpDesk Remedy

19. 19 Questions Anyone?