1. 26 th October, 2011 Microjustice Conference Final Meeting Wrap-Up/Future Planning Meeting

2. Agenda Future Plans for Toolkit Co-operation between Partners Oxfam Novib Presentation

3. Work Conference Experiences CORD: Developing Mediation Manual/Guide for CDRC Councillors – Integration of tools – Reciprocal retrun of CDRC Tools to the toolkit CEWLA Thoughts: – Organisation of intern-ship programmes between countries (e.g. Kenya, Egypt etc.) – Contextualisation of toolkit to the Egyptian context – Develop a team to continue to develop and spread the tools

4. CEWLA Thoughts: – Organisation of intern-ship programmes between countries (e.g. Kenya, Egypt etc.) – Contextualisation of toolkit to the Egyptian context (beyond mere translation) – Develop a team to continue to develop and spread the tools

5. ADHOC – Contribute to continued tool development and standardisation across borders. – Hope that others without prior experience of the toolkit will be able to pick them up, understand and use them. – They need to be simple, flexible, cheap and understandable – How can tools become semi-formal and be made sustainable

6. Integration of tools in existing systems IRC Thailand – Running camp-based trainings with para-legals – Will consider how the tools can be best integrated into training – Pilot with camp leaders first, then roll out to community leaders as well.

7. Tool development & Implementation: What help/ assistance do you need? CEWLA – There is a lot of content that relate to neutrality, self-reflection and communications, which can be useful in a holistic training package. – Training exchange, and reproduction

8. KBH Indonesia – Tools should be aided and translated into comics, pictures etc. to aid understanding & then disseminated widely – Development of tools for specific cases (e.g. land/inheritance etc.) – We have opportunities to share technologies between us In Indonesia paralegals are regulated by law, and are linked to the police force and courts, and work with corruption monitoring

9. Microjusticeworkplace.net OSI – Format of website needs to be improved. Confusing to navigate Perhaps overly focused on Tools as a structure Alternative lay-out perhaps based on problem types, rather than tools Greater piloting to establish how the site is used CORD – Perhaps a ‘how-to’ guide for different scenarios

10. Microjusticeworkplace.net IRC Thailand – PDF copies to enable download and printing for hard copies to be made Oxfam – Greater thought about what the site’s functions should be Perhaps different strategies in different countries – Clarify target audience, and work on language barrier

11. CORD – Using various technologies (SMS etc., see Kenya presentation) can be very useful, particularly in rural areas. – Possibly use central points in countries as ‘hubs’ from which information can be disseminated more widely within the region. KBH – Joint/ country moderators Ensure content can be used in the particular context (eg. Language and understanding) Development and improvement: Exchange of information and ideas between moderators Can develop both content, website and ownership of the

12. If money was no issue…. Invest in methods of communication/ finding the audience – Find what technologies people use, and develop them in each of the different forma Tailoring site to specialised needs (e.g. indexing for easy look-up) More specific (country specific, problem specific, etc) Joint Ownership & country development in context

13. Praxis – Time to expand and include more countries We have experiences already, greater experience in a wider range of locations/settings would be beneficial – Also work with more organisations within already- active countries – More partners means more experience, information, techniques.

14. LAF – Tools require skills to be utilised – Tools are useful in Rwanda, and compliment the work the LAF carry out, including the practice manual. – Matching can be done between skills learnt in training, and tools from the toolbox – Room for expansion in Rwanda in co-operation with the government and other officials – Some tools have been developed, and will be added to the workplace – More tools are planned to be developed & contributed to the toolbox

15. ADHOC – Opportunity now to introduce state institutions into the process (perhaps the Ministry of the Interior, as they already have CDRCs) – Collaboration between NGO and state institutions can be beneficial. Ministry of Justice might also be a good partner to engage. – Approach could be made by an individual NGO, or by a collaboration of different organisations who have used the tools

16. Mali – Things are quite orgnaised in Mali, and have been for some time – A lot of work is being done to improve Access to Justice. A framework has been implemented where the status of paralegals is defined, a manual has been generated, relations with ministry of interior, and the paralegals are out working in the field. – Organisation of these different aspects is challenging – Developing particular software to help

17. – Were happy to receive visit with TISCO/ON, and with the report that was generated, as well as the MDF report which was generated – Formal/Informal systems are linked back to French history – A lot of faith has been placed in the tools as a way of working – Still complex, even for more senior individuals – Ideas have arisen (trainers training, country coaching) and these need to be investigated to create real-world impact, not just for researchers. – Tools are for the organisations, for researchers and for the paralegals in the field

18. – Tools need to be incorporated into organisations and individuals – We have seen many different, interesting tools, which are very valid and pertinent. – We have to find a way to use these tools! A two day conference doesn’t uncover all of their secrets – Further work will uncover their uses for all of the different parties involved. – The field of justice is a place for innovative research and work now. The tools need to be made our own, to have an impact on the real-world situation.

19. OSI – If the focus is on trainers, or managers; then examples from the real world. Guides of how to evaluate performance, case- studies, exercises etc. can really increase the effect. DAS – E-learning moduleson the workplace - A good idea? IRC Thailand says yes! – Also training experience exchange, videos, examples can all help to understand them – Better ‘tagging’ and ‘search engine optimisation’ to improve visibility – Simpler English can aid non-native speakers. – FAQ section

20. IRC Thailand – Generation of translated version of tools will be first priority, – Selection of most appropriate tools for the context and situation – Training of Trainers can be very useful. LAF – TISCO have worked on developing the tools, the same should be true for the implementation – Organising ToT – Money! – Productive partnerships can also depend on fundraising, and the involvement of TISCO can help to raise funds.

21. Kitou, Kenya – This process is very beneficial for the people in our communities, and particularly for the para-legals. – Previous manuals are out-dated and do not even match the consitution! The tools are really needed to improve/create./update the manuals and trainings. – What we ask: Can we have ToT for the paralegal network from TISCO to widen the output and productivity of paralegals

22. OSI – Numati (sp?) – A2J organiation – will be developing training manuals, ToT guides, manuals etc. – TISCO/Microjustice can systematically review these documents to harvest the good practices to improve the tools and the tool-box as much as possible.

23. Fundraising, Training, e-learning, And… CEWLA – Tool contextualisation is the responsibility of each and every country – TISCO need to emphasise and clarify the ‘philosophy’ of the toolbox, within which you can see that each tool falls within this approach. ADHOC – Sustainability – both human and financial in the use of the tools. Introduction of the business model was introduced yesterday – perhaps a common business model that could be shared between all of the countries used.

24. Kitou, Kenya – TISCO can help in collecting tools and greater scholorship in terms of the impact of the tools in more formal systems (courts etc.) – Comparison between the ‘second best’ and ‘first best’ possiblities – Exchange programmes between para-legal organisations. Communication between para-legals is important. – Sustainability: We are looking at moving into a business- model. Lawyers who work for us, are gaining high reputations, can we start to sell some of these skills to others and use this funding-stream to pay for other activities.

25. Internships are a good idea: Well done Mohammad!

26. THANK YOU! You can expect from us in the near future: – Emails – Phonecalls – Requests for stories and information