1. Copyright c Lacity 20031 Global IT Outsourcing: In Search of Business Advantage DuPont Teaching Case Study Mary C. Lacity Leslie P. Willcocks University of MissouriTempleton College Oxford University

2. Copyright c Lacity 20032 Each Group is asked to lead a 5-10 minute discussion on the Dupont Case: Scoping Phase Group 2 Mature Phase Group 4 Middle Phase Group 4 Transition Phase Group 3 Negotiation Phase Group 3 Evaluation Phase Group 2 Group 1: Discuss DuPont’s Background, also look up current revenues And stock prices for DuPont in past few years Groups 2-4: Lead discussion on DuPont activities during six phases:

3. Copyright c Lacity 20033 Practice:YES Partly NO §Selective Sourcing §Multi-sourcing §Joint senior/IS Decision §Internal & External Bid §Short Term Contract §Detailed Contract §Post Contract Mgmt Infrastructure §Other Proven Practices? Group 5: Lead the discussion as to whether DuPont followed best practices or not And how they justified their practices.

4. Copyright c Lacity 20034 Business and IT Vision Delivery of IS Service Design of IT Architecture Business Systems Thinking Contract Facilitation Technical Architecture Contract Monitoring Vendor Development Technical Doer Relationship Builder IS Leadership; Informed Buying Feeny & Willcocks: IT Capabilities Group 6: Lead the discussion as to whether DuPont retained enough core Capabilities.