1. Tony BrettOUCS Course Code ZAE 1 March 2004 Webmail – the new WING Tony Brett Oxford University Computing Services

2. Tony BrettOUCS Course Code ZAE 1 March 2004 Agenda What is it? Why the upgrade – the competition. What’s new Login Sending E-mail – attachments Folder View – replying & forwarding Searching & Sorting Filtering, especially SPAM Vacation and automatic forwarding Address Book Questions

3. Tony BrettOUCS Course Code ZAE 1 March 2004 What is it? A much-improved web gateway for access to Herald, the University E-mail system

4. Tony BrettOUCS Course Code ZAE 1 March 2004 Why the upgrade? User feedback requested many changes Interface was out-dated and hard to use Needed to be more intuitive and in line with other Webmail systems Increasing volumes of E-mail (and SPAM) called for more advanced handling tools.

5. Tony BrettOUCS Course Code ZAE 1 March 2004 The Competition

6. Tony BrettOUCS Course Code ZAE 1 March 2004 What’s New? (1) Checkbox message selection Word wrapping on compose and read Advanced Searching Advanced filtering –Whitelist –Blacklist –Junkmail folder –Immediate deletion

7. Tony BrettOUCS Course Code ZAE 1 March 2004 Attachments handled properly Totally new address book –Only one –Groups and Individuals In-context help Clearer status page Hide deleted messages option Folders not mailboxes! What’s New? (2)

8. Tony BrettOUCS Course Code ZAE 1 March 2004 How do I log in? https://webmail.ox.ac.uk Normal herald username/password

9. Tony BrettOUCS Course Code ZAE 1 March 2004 How to send an Email Recipient Carbon Copy Subject Keep a copy Send Message Type your message here!

10. Tony BrettOUCS Course Code ZAE 1 March 2004 How to add an attachment Click here to find file Click here to attach file once found Attached files show here Check this box to mark for removal

11. Tony BrettOUCS Course Code ZAE 1 March 2004 The Folder View Where you are in the folder Folder name Folder heirarchy Sort columns Move around the folder Message select checkboxes

12. Tony BrettOUCS Course Code ZAE 1 March 2004 The Folders List Message folder Folder folder

13. Tony BrettOUCS Course Code ZAE 1 March 2004 How to reply or forward Reply to sender (Reply to: address if present) Reply to all To: and Bcc: recipients Forward message (Opens new compose window)

14. Tony BrettOUCS Course Code ZAE 1 March 2004 Reply Headers This header is important – it helps mail programs keep track of message threads.

15. Tony BrettOUCS Course Code ZAE 1 March 2004 Message Searching More advanced features Can Modify and Refine Useful for finding messages from a person Useful for getting rid of big messages

16. Tony BrettOUCS Course Code ZAE 1 March 2004 Mail Filtering Whitelist prevents messages ever being filtered Blacklist makes messages get discarded before ever being delivered Spam thresholds –Save in junk-mail –Discard without saving

17. Tony BrettOUCS Course Code ZAE 1 March 2004 Vacation Doesn’t reply to mailing lists with Precdence: Bulk header Only replies once to each recipient for each time activated

18. Tony BrettOUCS Course Code ZAE 1 March 2004 Forwarding Automatic forwarding on arrival –Useful if you will be on a different E-mail system or want to forward to a colleague –Not the same as forwarding a message manually –Only messages that get through the filters are forwarded (i.e. would have been delivered to the INBOX)

19. Tony BrettOUCS Course Code ZAE 1 March 2004 Using the Address book Group Person Migrate from old WING addressbook(s)

20. Tony BrettOUCS Course Code ZAE 1 March 2004 Questions