1. Day 2 Discuss Ethics Learning Module –What makes a decision unethical? –Use notes in film

2. Ethics Learning Module

3. Hands on Exercise (p 30) On a separate sheet of paper, write down your response and compute your average. Compare/discuss your answers on items where there is disagreement. Were there more or less items where group members agreed? Disagreed?

4. Ethics Study of moral issues and choices Moral implications spring from virtually every decision... on and off the job

5. Cultural Influences - Family - Education -Religion - Media/entertainment Organizational Influences - Ethical codes - Organizational culture - Role models - Perceived pressure for results - Rewards/punishment system Individual - Personality - Values - Moral principles - History of reinforcement - Gender Political/legal/ economic influences Ethical behavior Role Expectations A Model of Ethical Behavior in the Workplace

6. Approaches to Ethical Situations Ethical decision tree Ethical Models: Approach to ethical situations requiring an understanding of relevant stakeholders and criteria for deciding on “ethics” of a situation

7. Ethical Models Utilitarian model: An ethical decision is one that produces the greatest good for the greatest number of people. Moral rights model: An ethical decision is one that best maintains and protects the fundamental rights and privileges of the people affected by it. Justice model: An ethical decision is one that distributes benefits and harm among stakeholders in a fair, equitable, or impartial way.

8. Ethical Challenge Stakeholders: individuals or groups with an interest, claim, or stake in an organization. –Stockholders, management, employees –Customers, suppliers, community, the public –These stakeholders provide inputs and derive something from the company. An ethical challenge arises when a situation or decision forces a dilemma: which stakeholder to please and which to displease.

9. Fourth Quarter Deal As a group, describe the ethical dilemma facing the manager. Use either: –Ethical decision tree –Ethical models

10. IBM Cuts... (p.26) As a group, describe the ethical dilemma from the point of view of senior management. Use either: –Ethical decision tree –Ethical models

11. General Moral Principles Dignity of human life Autonomy.. right to self determination Honesty.. the truth should be told to those who have the right to know Loyalty.. fidelity, keep promises, etc. Fairness Humaneness Common good

12. Ethical Behavior – Additional Thoughts Hiring right people, firing undesirables, modeling behavior, etc. not sufficient. Example: Women in SUNAT and police women in Peru Reduce opportunities for unethical behavior (through design of control systems and processes)