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River Campus Libraries Creating Usable User Interfaces With Voyager®, ENCompass™ and Open URL Resolvers David Lindahl Director of Digital Library Initiatives dlindahl@library.rochester.edu Jeff Suszczynski Senior Web Developer jeffs@library.rochester.edu
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Agenda 1)Usable interfaces a)Catalog and Interlibrary Loan b)“DVDs and Videos” c)“Find Articles” 2)Interfaces in the users context a)Courses Pages b)“Find Articles For Your Course” 3)Research and Development a)SARA b)CUIPID
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Usable interfaces Digital Initiatives Unit Web design process Technology Content Management System Cold Fusion Server Microsoft SQL Voyager (html) Illiad (html, variables) Encompass (XSLT) SFX (web service, SQL)
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Usability group Design group Three Groups Content group
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Usability group Design group Skills and Experience Content group Library science Content Content providers User interfaces Users User interface design Visual design Web standards Technology Usability testing methods
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Usability group Design group Roles & Responsibilities Content group Define key tasks Raise issues Manage project Create design iterations and prototypes Respond to issues and test results Manage issue-response process Select appropriate tests to perform Perform tests Report results Manage key-task process
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Agenda 1)Usable interfaces a)Catalog and Interlibrary Loan b)“DVDs and Videos” c)“Find Articles” 2)Interfaces in the users context a)Courses Pages b)“Find Articles For Your Course” 3)Research and Development a)SARA b)CUIPID
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Catalog and Interlibrary Loan Hide the technology Catalog (Voyager) Interlibrary Loan (Illiad) Library web pages Site style guidelines Technology Instancing Trial and error
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Illiad mySQL PERL/cgi Web Server MS SQL ColdFusion Catalog and Interlibrary Loan Voyager Oracle WebVoyage Library website user interface CSS and HTML editing Header.htm Footer.htm Configuration files Opac.ini CSS and HTML editing Embedded variables Managing files
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DVDs and Videos Voyager (WebVoyage) just didn’t cut it Not browse-able Cumbersome limits page to work through UC Berkeley Created a separate interface Search by keyword Browse by title, genre, language, and director Customized metadata display on results screen Automated system with data maintained in Voyager
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Web Server MS SQL ColdFusion DVDs and Videos Voyager Oracle WebVoyage PERL copy Library website user interface Record cleanup in Voyager Scheduled PERL script 1. Parse the blob 2. Conditional logic 3. Regular expression cleanup 4. Save flat-text file Scheduled ColdFusion script 1.Import flat-text file 2.Populate SQL database Cold Fusion UI queries SQL
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DVDs and Videos (Phase 2) Need to provide availability information on result selection screen Copied data not up-to-the minute Live circulation status on results screen
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Web Server MS SQL ColdFusion DVDs and Videos (Phase 2) Voyager Oracle WebVoyage PERL Library website user interface Circulation Status 1.SQL query to local database 2.We have BIB and MFHD IDs 3. SQL query to Voyager
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DVDs and Videos (etc) Based on “DVDs and Videos,” we built another system called “CDs and Sound Recordings” Highlights: Staff only access to physical CDs Record manipulation Data extraction was similar to “DVDs and Videos”
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DVDs and Videos (etc) “DVDs and Videos” is related to FRBR Primary language = expression level attribute Genre = work-level attribute User needs for metadata Unknowingly implemented aspects of FRBR
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Find Articles (Federated Search) Serials Failure Difficulty selecting databases and subjects Wanted a no-knowledge-needed pathway Customized Encompass for Resource Access Simplified screens Eliminated choices “Full text in two clicks”
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Find Articles (Federated Search) 1.Enter keywords and select databases 2.Select databases or “SHOW ALL” 3.Select a result 4.View metadata 5.Select a full text source 6.View full text online Encompass UI
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Find Articles (Federated Search) 1.Enter keywords and select databases 2.Select databases or “SHOW ALL” 3.Select a result 4.View metadata 5.Select a full text source 6.View full text online Encompass UI
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Find Articles (Federated Search) 1.Enter keywords 2.Select a result 3.View full text online Find Articles UI
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Find Articles (Federated Search) Search Select article View full text (Gather) User ERA Server XSLT XML HTML JavaScript HTML JavaScript Library Web Server Subscription Database Library website user interface
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Agenda 1)Usable interfaces a)Catalog and Interlibrary Loan b)“DVDs and Videos” c)“Find Articles” 2)Interfaces in the users context a)Courses Pages b)“Find Articles For Your Course” 3)Research and Development a)SARA b)CUIPID
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Course Pages Usability Issues Cumbersome Voyager course reserves user interface Difficulty finding reserves Subject guides not effective Connect to students at course level Syllabi w/ links to reserves Related library resources Disassociated with Voyager
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Web Server MS SQL ColdFusion Course Pages Voyager Oracle WebVoyage PERL copy Library website user interface Streaming eReserves syllabi ftp Library staff UI
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“Find Articles For Your Course” Need for a find articles capability that: Uses appropriate, targeted databases No knowledge needed Course pages successful Top 10 webpage on library site Undergraduates identify their librarian Used by undergraduates as subject guide replacements Integrated article search box on Course pages
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“Find Articles For Your Course” Library website user interface How? ERA Server XSLT XML HTML JavaScript HTML JavaScript Library Web Server Course page w/ search box (gather) List of results Subscription Database Full text User
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Agenda 1)Usable interfaces a)Catalog and Interlibrary Loan b)“DVDs and Videos” c)“Find Articles” 2)Interfaces in the users context a)Courses Pages b)“Find Articles For Your Course” 3)Research and Development a)SARA b)CUIPID c)GUF
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SARA SARA = Search And Retrieval Application ColdFusion as a metasearch platform Multiple concurrent Voyager searches Grouped-search-results page at Amazon.Com
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CUIPID CUIPID = Catalog User Interface Platform for Iterative Development XML catalog User interface platform User Centered Design No knowledge needed Comprehensive and precise Advanced features
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Web Server MS SQL ColdFusion CUIPID Voyager Oracle WebVoyage PERL copy Library website user interface XML files Verity Index Google.Com D.Y.M. Web Service XML Parser spell check Circulation Status
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GUF GUF = Get Users to Full-text Usability issue with OpenURL linking menus Computationally select the best resource Prioritizing targets Error handling Following redirects
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Library Web Server GUF Library website user interface List of results Subscription Database Full text ILL login w/ request Map to journal Search GUF Server
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River Campus Libraries Creating Usable User Interfaces With Voyager®, ENCompass™ and Open URL Resolvers David Lindahl Director of Digital Library Initiatives dlindahl@library.rochester.edu Jeff Suszczynski Senior Web Developer jeffs@library.rochester.edu
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