1. Moderated by:Sponsored by: “Ask Wally” Wally Mead, Microsoft System Center Configuration Manager Expert July 13, 2011

2. Welcome Introduction BDNA & myITforum “Ask Wally” Wrap Up Agenda

3. Constantin Delivanis, CEO BDNA ~ Normalize & SCCM

4. Rod Trent, myITforum –All things “System Center” –Since 1999 –Large and growing community (120,000 visitors a day) –Huge storehouse of System Center knowledge –Noobies to experts myITforum

5. Wally Mead –Microsoft System Center Configuration Manager Expert, with Microsoft for 19 years –Working with Systems Management Server since SMS 1.0 was in development –Developed, delivered training courses on SMS 1.0 through 2.0, then moved to the SMS product group to assist TAP customers in the SMS 2003 and Configuration Manager TAP programs. –Monitors the System Center Configuration Manager TechNet forums. “Ask Wally”

6. Since Wally is a big football fan (soccer for those of you in USA), What is Wally’s favorite team? Do you watch Bing Bang Theory? If so, who is your favorite character? Is there really a trouble makers list? If so, who is the # one name on it from product team? Fun Questions

7. How many systems have you configured yourself? Question #1

8. Wally, can you go over the changes to Software Updates in SCCM 2012? Question #2

9. Why there is no support for non- Microsoft Operating Systems without partner extension packs, like OpsMgr ? Can I say that ConfigMgr 2012 will be the better management solution if I compare it to other software? Will ConfigMgr be replaced by Intune after several years ? Why ConfigMgr 2012 does not contain a real time monitor for clients installation ? Question #3

10. What's is the news about SCCM 2012 and APP-V integration? Maybe something like SCCM + FEP? Question #4

11. From SMS to SCCM, some schema extensions modifications, what about SCCM 2007 to SCCM 2012, is there many modifications? Question #5

12. Any plans to do two exams (one for plan, other for admin) for new SCCM 2012 certification? Question #6

13. With the new app model a bunch of new log files are created on the client side. But why are they so hard to read?? Why didn't Microsoft added the Application names on the log files instead of Application GUIDs. It is so hard to define which requirement, dependecy it is evaluating and why they do not apply for some reason. Any tips? Question #7

14. How can I setup a self-service site for staff to pick and choose software for delivery by SCCM? Question #8

15. I am currently running my reporting from the built in reporting with SCCM, how hard is it to migrate to SRS? Question #9

16. Any tips on how to remember everything? CM has so many things it can do since the 2.0 days, that I'm finding it hard to keep up. Question #10

17. Right now SCCM 2007 R2 SP2 is very reactionary as far as how it displays data, is there any plans in SCCM 2012 or future versions to make the info displayed in the Dashboard more dynamic instead of static info that is updated every 24 hours for some items? Question #11

18. Please, there is any plans to integration between SCCM and Windows Intune? maybe use Intune client instead SCCM IBCM. Question #12

19. Is there a easy way to pull detailed report on all my systems... it looks like all my reports show one piece of information or another. I need a complete report on computer name, OS, memory, CPU, etc. Question #13

20. How can I tell if users have downloaded and installed software from the internet? Question #14

21. Are there any thoughts on SCCM clients having capability to be multi-homed (even if for certain functionality)? I am thinking of companies having a need to deploy software, enforce security (patch, FEP) and compliance, and generally having knowledge of systems (on their network and using their resources) that may not be directly owned by them. i.e. "Bring-your-own- pc", service providers on premises, contactors & consultants; who all can have systems that are managed by other SCCM (or even InTune) infrastructures. Question #15

22. Wally, what are your recommendations for how to train your field support staff on the basics of SCCM, how it will be an asset to them, and how to troubleshoot common issues? Question #16

23. Hi Wally - I have been patching desktops using SCCM 2007 and now have been tasked with patching servers. Obviously I want to be as unobtrusive as possible (re - reboots, installing patches, agent etc) when dealing with our servers. Would you recommend staying with the SCCM agent based method (the agent IS needed for patching in SCCM correct?) or as i see some do and use WSUS standalone for this task? As an aside - can i setup both and actually use both methods at the same time or does one need to be dominant? Thanks for all the great info you provide. - Jeff Question #17

24. One of the most challenging tasks in our implementation of SW L:Icense Management is tying in our Proof of Entitlement to the deployed licenses discovered. Often (usually) the product identification on the PoE does not align to the discovery information, resulting in bulk generalizations and broad assumptions in the reconciliation process. Are there Best Practices for this aspect - conceptually, not specific tool dependent? Thank you. Question #18

25. Many of our client apps have been migrated to web apps. How can I report on web applications and intranet sites used by my users? Question #19

26. I would like a naming standard, like CIM introduces, so that during an audit the technician can show the same OS as SCCM reports. Also, why are Software Instances so hard to detect? It seems like a signature or tag would be more standard but most products cannot tell me the same type of software (Citrix server, for example). Any help in SCCM with that? Question #20

27. Thanks for doing this!!! A couple of related questions: What are the current patches for the SCCM Client, and how does one install all of them via the Console's Install Client function? As far as I can tell, Microsoft states that only one patch can be specified on the client push command line, so repairing a client becomes a tedious process. Other question: Do you know of a way to push the Console via SCCM? Much obliged, Russell Johnson Question #21

28. As DCM has bug that it couldn't assess more than 300 CIs (Microsoft Updates) for a CBaseline. Let say if i create many Baselines with less than 300 CIs & i target all those CBaselines to a machine, would it be possible to assess those/that CBase on the machine? Here i mn't putting many (300) CIs (MS patches) in a CB, i m putting many CBaselines with fewer CIs (MS Patches). Question #22

29. Hi Wally, I want to know how can we force the changes of NON client to client to be updated on the server and also need to verify the same through the log file. Question #23

30. What's a simple way/method of "burping" the workstation receiving a patch; we experience a lot of "failure to update" by workstations not even acknowledging that a SCCM contol patch is available. Question #24

31. I'd like to set up a query to check for installed software on a collection and if not installed move to a new collection for scheduled installation. Query collection for installed software and then move to a completed installation collection and run a report. Is this possible? Question #25

32. Using Publisher 2011 for Adobe updates seems to be very painful to use. I had to change my certificate. I checked the box to resign the update with my new certificate. I have not gotten it to work. Every client fails the install on a certificate error. I am using a self signed certificate. My next issue is trying to download the ever changing Adobe Flash Player updates. I can manually download the file from the link provided by Adobe. However when I try to download the file in SCCM after publishing it from publisher and syncing the repository of SCCM, the download fails. Even copying the file manually to the location as to complete my deployment management object for this update fails at the end of the wizard. The error recieved is ERROR: DownloadContentFiles() failed with hr=0x80072ee7 Software Updates Patch Downloader 6/30/2011 10:02:04 AM 3288 (0x0CD8) Bottom line Publisher has been nothing but frustrating. Am I missing something here? Question #26

33. Using SCCM remote control tools for PC's coming in from a VPN is difficult. It seems to be a name resolution problem, because the connection times out. We're using Juniper VPN, WAN distant VPN concentrator, and don't have local control over the DNS server. Also, there's latency in network, zone transfers are not up to date. SCCM remote control tools are a definate benefit for us.....how can we improve the situation? Question #27

34. I would like to create a powershell function that would replicate the "Systems by Last Logged On User" query in SCCM2007. What would be the best mechanism for sending a query to the ConfigMgr and then viewing the results? A function that took in a user name and listed the systems that user has logged on to recently would work as well. So far the configmgr DB seems to be the best way of doing that. Question #28

35. I know SCCM could support wake on LAN, and bypass BIOS password. But could SCCM bypass hdd password as well? Question #29

36. During a OS Deployment within a in-place refresh or side-by-side migration scenario - the bigest gap in SCCM/MDT we find is, during a OS deployment having a way to automate what what non-mandatory applications to install during a OS Deployment based on what they had previously. For example, if MSFT Visio is not part of the image, but the end-user had it installed, is there a way to have SCCM detect it and reinstall the non- mandatory application during a OS Deployment? Thanks! -Matt Question #30

37. What are Enterprise-grade alternatives to USMT for user state migration to use with SCCM OSD scenarios. Looking for something that does a better job migrating Office (Word in particular) and is easier to customize (adding support for our own applications)? Question #31

38. What do we need to plan and implement in our SCCM environment for Advanced Format Drives? Patches, WinPE, Image creation, Partition Alignment, etc... Question #32

39. Dear Wally, I have a question about driver packaging for PC model Dell Precision Workstation 390 for Win XP x64. The driver CAB file is not available.I manually downloaded all the drivers for this model for the mentioned OS.some of them are driver applications (exe). Does config manager accept exe files when creating a driver package or does it have to be an inf file to be detected by SCCM? Question #33

40. I'm running into problems pushing a task sequence to host machines. I keep seeing a referral to "OnContentAvailable invalid request GUID handle" when I look at the execmgr.log on the host machine. Can you provide me information to what this error is referring and where to look to fix the problem? Question #34

41. I deployed an OS image of 7 GB's in size. I watched it transfer over with the sender log, work for a few days (showing a status of 1 for being there on the secondary) then it without any change to the package or anything happening on my part changed back to 0 on the secondary and Primary (the package still existed under SMSPKG and SMSPKG$ when manually searched. What does this mean? Question #35

42. Windows Deployment Services (WDS) is a cool feature that we can't seem to implement effectively. Essentially driver updates seem to be a pain, injecting the updated driver into the image is labor intensive. Do you have some tips? Question #36

43. To thank you for participating in our inaugural SCCM GURU webcast, we’d like to offer EVERYONE on the webcast a super cool SCCM GURU Webcast T-SHIRT. Please register here:  www.bdna.com/wally Thanks for attending!

44. August 11, 2011 Kim Oppalfens, SCCM MVP  www.bdna.com/sccm-guru Next SCCM GURU Webcast

45. Questions, Contact Info For more information… BDNA Matt Lefer mlefer@bdna.com +1 (650) 641-6017 myITforum Rod Trent rodtrent@myitforum.com +1 (513) 217-7122