1. External Analysis BUSI 7130/7136 Dr. Shook

2. What’s an Environment? What’s an Environment? Analyzing the Industry Analyzing the Industry v Five Forces v Crown Cork & Seal Topics

3. v Everything external to the organization that potentially affects an organization’s that potentially affects an organization’s performance performance What’s an External Environment? What’s an External Environment?

4. General vs. Specific General = elements in society that can General = elements in society that can indirectly influence an industry and the firms within an industry

5. Components of the General Environment Demographic

6. Components of the General Environment Economic Demographic

7. Components of the General Environment Political/ Legal Demographic Economic

8. Components of the General Environment Sociocultural Political/ Legal Demographic Economic

9. Components of the General Environment Technological Political/ Legal Demographic Economic Sociocultural

10. Components of the General Environment Political/ Legal Demographic Economic Technological Global Sociocultural

11. Components of the General Environment Political/ Legal Demographic Economic Technological Global Sociocultural

12. v Specific (or task) = parts of the environment that are directly relevant to the achievement of an organization’s goals – suppliers – customers – competitors – governmental agencies – special-interest groups

13. Threat of New Entrants Porter’s Five Forces Model of Competition

14. Threat of New Entrants n Barriers to entry n Threat of retaliation

15. Threat of New Entrants Barriers to Entry Economies of Scale Product Differentiation Capital Requirements Switching Costs Access to Distribution Channels Cost Disadvantages Independent of Scale * * * * * * Government Policy *

16. Porter’s Five Forces Model of Competition Bargaining Power of Suppliers Threat of New Entrants

17. * Supplier industry is dominated by a few firms * Suppliers’ products have few substitutes * Buyer is not an important customer to supplier * Suppliers’ product is an important input to buyers’ product * Suppliers’ products are differentiated Suppliers are likely to be powerful if: * Suppliers’ products have high switching costs * Supplier poses credible threat of forward integration Bargaining Power of Suppliers Suppliers exert power in the industry by: * Threatening to raise prices or to reduce quality

18. Porter’s Five Forces Model of Competition Bargaining Power of Buyers Threat of New Entrants Bargaining Power of Suppliers

19. Bargaining Power of Buyers Buyers compete with the supplying industry by: * Bargaining down prices * Forcing higher quality * Playing firms off of each other

20. Bargaining Power of Buyers Buyer groups are likely to be powerful if: * Buyers are concentrated or purchases are large relative to seller’s sales * Purchase accounts for a significant fraction of supplier’s sales * Products are undifferentiated * Buyers face few switching costs * Buyers’ industry earns low profits * Buyer presents a credible threat of backward integration * Product unimportant to quality * Buyer has full information Buyers compete with the supplying industry by: * Bargaining down prices * Forcing higher quality * Playing firms off of each other

21. Threat of Substitute Products Porter’s Five Forces Model of Competition Threat of New Entrants Bargaining Power of Buyers Bargaining Power of Suppliers

22. Threat of Substitute Products Products with similar function limit the prices firms can charge

23. Threat of Substitute Products * Products with improving price/performance tradeoffs relative to present industry products Products with similar function limit the prices firms can charge For Example: Keys to evaluate substitute products: Electronic security systems in place of security guards Fax machines in place of overnight mail delivery

24. Threat of Substitute Products Threat of New Entrants Porter’s Five Forces Model of Competition Rivalry Among Competing Firms in Industry Bargaining Power of Buyers Bargaining Power of Suppliers

25. Intensity of Rivalry Among Existing Competitors Intense rivalry often plays out in the following ways: * Jockeying for strategic position * Using price competition * Staging advertising battles * Making new product introductions * Increasing consumer warranties or service

26. is more likely to occur when: Intense competition is more likely to occur when: * Numerous or equally balanced competitors * Slow growth industry * High fixed costs * Lack of differentiation or switching costs * High storage costs * Capacity added in large increments * High strategic stakes * High exit barriers Intensity of Rivalry Among Existing Competitors

27. High Exit Barriers are economic, strategic and emotional factors which cause companies to remain in an industry even when future profitability is questionable. * Specialized assets * Fixed cost of exit (e.g., labor agreements) * Emotional barriers * Government and social restrictions * Strategic interrelationships Intensity of Rivalry Among Existing Competitors