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Offering a service of a health club through contracted membership Servicing diverse and sophisticated individuals interested in incorporating physical fitness with the yoga sciences
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To gain 400 members in the 1 st year of business and within the year double our customer base through research and strategic market positioning using the 4 P’s.
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- Demogra phic Analysis Both genders All races– Specifically white, african-american and hispanic Family status- married or single/may or may not have children Income level—35,000-and up Ages– 25 years-45 years
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Psycho- graphic Analysis People who value mind/body wellness People who desire to be or want to stay physically fit Eco-friendly people
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Geogra phic Analysis Place Utility-We will concentrate on the community surrounding the neighborhood as a convenient place to work-out until further research is compiled. We will be compatible with surrounding competitors
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Need Recognition We will gain basic customer information through a survey to be filled out when applying for membership in the contract We will offer a discount to their first 50 customers to increase customer base Evaluate Alternatives We will research other fitness centers to see what they are offering to their clients and simulate their actions with an edge Outside variables If the economy is in recession we will offer incentives such as discounting memberships for customer referrals or a small percentage off for customers renewing contracts
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We offer a health club featuring the incorporation of yoga science State of the art machinery Well trained personal trainers and instructors with yoga expertise teaching healthy lifestyle for mind and body completeness Flexible times for classes Offer books, and videos to help teach the yoga concepts Calm, encouraging atmosphere After the making profit for 3 consecutive months, reinvesting into business by incorporating a healthy snack bar for clients
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Our services will cater to middle and upper class clients who will not be price sensitive, as they value the quality of our service Will have excellent customer service- going back to the ‘old school’ slogan “the customer is always right”, thus creating customer loyalty Prices will be comparative to competitors Prices will include building upkeep (trash service, disinfectant of machinery, bathroom upkeep etc.) 1 st couple of months business partners will do upkeep After profit is made for 3 consecutive months we will hire a small, local, janitorial service to keep prices down
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Location is on West Memorial After initial opening we will advertise to spread our customer base We will expand to different locations after the 1 consecutive year of turning a profit
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Advertising will consist of – Local newspapers Flyers with coupon incentive Pre- Grand opening-commercial and newspaper to get locals talking (viral marketing) Local television commercials running twice a week, every 3 months
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November Market research Focus groups Internet research December Marketing budgets assigned Draw up Hire employees Marketing programs begin Initial contact with community Offer discounted service to 1 st 50 customers January Marketing program begins Initial contact with community Offer discounted to first 50 customers February Gain and review data information from contract surveys Upgrade- incorporate customer ideas, wants, and needs Viral Marketing March Grand opening April 1 st months to break even Spring time in full bloom-more business Summer months More clients/ Reinvest into business
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