1. James O’Neill IT pro evangelist, Microsoft UK http://blogs.technet.com/jamesone

2. Microsoft Confidential

3. Communications chaos Phone tag, voice mail jail, E-mail overload Too many devices, too little time

4. Microsoft Confidential Voice communications through PBX E-mail communications through PCs Voice communications through IP-PBXs E-mail, IM, web communications through PCs

5. Microsoft Confidential External phone Phone company’s Central Office Traditional PBX Internal phones Voice Mail Exchange Servers Active Directory Internal phones LCS 2005 - IM Exchange 2003 Email/Calendar/Contacts LCS Servers Communicator IM ActiveSync/Outlook/OW A

6. Microsoft Confidential Communications are either synchronous Voice conversations, Video Conferencing, IM Or Asynchronous Faxes, e-mail, voice mail Unified in the sense of bringing all the Asynch into one place. Major investment in Exchange 2007 Voice mail and fax into [Outlook] inbox Listen to e-mail when you call in for messages

7. Microsoft Confidential We communicate with people,not addresses We have a huge choice of media The best medium varies: Would you phone someone you knew to be out? Would a chat save a long e-mail exchange Ever ask “is this a good time for a call” Choice of medium driven by presence

8. Microsoft Confidential On Holiday for the next week In a meeting for the next 30 mins Around, but not at their PC At their PC but with a “do not disturb” sign Available... Wouldn’t it be good to know ?

9. Microsoft Confidential Wherever I see a name, I see also see presence.

10. Presence in Microsoft apps.

11. Microsoft Confidential

12. If you can see presence you can choose your mode of communication. 1:1 or multi-party Voice, Video, data-conference, IM, Mail.... Let the computer place the call To speak to one of my contacts, why must I key in their address on the voice Network ?

13. Microsoft Confidential Click to call... Every phone number can (should) be a tel: URI Richer call management What is today’s protocol for call transfer Can you set up a conference call easily ? Information about inbound call Caller ID on “Toast” Why shouldn’t voice calls have a subject

14. Voice integration

15. Microsoft Confidential Easy to move between them IM... “ Are you free for a call ” [Click] Voice... “Hey James.... If you could see”. [Click] Data conference... “We need Dave...” [Click] Develop new conferencing experiences...

16. Microsoft Confidential Immersive virtual meetings Active speaker and panorama views Views synchronized with data Revolutionary experience Record and playback meetings Suitable for every meeting room

17. Microsoft Confidential External phone Phone company’s Central Office Traditional PBX Internal phones Exchange 2007 Servers - Mailbox - CAS - Hub Transport Active Directory Internal phones LCS 2005 - IM LCS Servers Office Communicator (OC) UM VoIP Gateway(s) Circuit-switched protocols Unified Messaging Server(s) Exchange 2007 - Email/Cal/Contacts - Voicemail/Fax/ Speech Access ActiveSync/Outlook/OWA

18. Microsoft Confidential Remember Where I see a name I see presence I want to communicate with people so... Where I see presence, I should be able to start a conversation (in the right medium)

19. Microsoft Confidential Make any phone number you display a tel:uri Presence enable applications Web applications have easy code sample code SDK for forms applications Think about demand for customer contact in more media than phone / e-mail

20. Microsoft Confidential Extending Communicator experience Today: PCs, web, mobile devices Tomorrow: Dedicated communications devices Software for innovative IP phones Implementation design with embedded software Partners will deliver production devices

21. Microsoft Confidential External phone Phone company’s Central Office Traditional PBX Internal phones Exchange 2007 Servers - Mailbox - CAS - Hub Transport Active Directory OCS 2007 - IM - VoIP - MCU OCS 2007 Servers - FE Servers - BE Servers - MCU OC UM VoIP Gateway(s) Circuit-switched protocols Unified Messaging Server(s) Exchange 2007 - Email/Cal/Contacts - Voicemail/Fax/ Speech Access OCS 2007 Basic GW OCS 2007 Advanced GW OCS 2007 Mediation Server Tanjay Phones ActiveSync/Outlook/OWA

22. Microsoft Confidential External phone Phone company’s Central Office Exchange 2007 Servers - Mailbox - CAS - Hub Transport Active Directory OCS 2007 - IM - VoIP - MCU OCS 2007 Servers - FE Servers - BE Servers - MCU OC Unified Messaging Server(s) Exchange 2007 - Email/Cal/Contacts - Voicemail/Fax/ Speech Access Advanced GW Tanjay Phones OCS/UM VoIP Gateway ActiveSync/Outlook/OWA

23. Microsoft Confidential