1. Blackboard: Content Collection Improvements Kerry Fitzsimmons Bryan Valentine Tom Borynski Ben Jackson Nick Sroka

2. 2 Overview What is Content Collection? What is Content Collection? Problems with Content Collection Problems with Content Collection Workflows Workflows Interface Interface Unnecessary Information Unnecessary Information Fixing the Problems Fixing the Problems Improvement outcomes Improvement outcomes

3. 3 What is Content Collection? The Blackboard Content Collection is a solution for collaborating on, controlling, editing, and storing reusable content items across course sites, the University and among colleagues at other institutions. The Blackboard Content Collection is a solution for collaborating on, controlling, editing, and storing reusable content items across course sites, the University and among colleagues at other institutions. http://www.princeton.edu/as/bbfaq/Questions/content_system.htm#1

4. 4 What is Content Collection? Content Collection is a very useful tool for the facilitation on learning here at FSU. Here are some attributes of Content collection: Content Collection is a very useful tool for the facilitation on learning here at FSU. Here are some attributes of Content collection: Versioning Versioning Global Permissions Global Permissions Workflows Workflows Data Store Data Store Public_html Public_html Communication Communication Desktop Interface Desktop Interface

5. 5 Problems Although Content Collection is a useful tool, it does come with a few problems. Although Content Collection is a useful tool, it does come with a few problems. The workflow feature on Content Collection is complicated to use. The workflow feature on Content Collection is complicated to use. In “Institutional Content” the user is provided with excess information. In “Institutional Content” the user is provided with excess information. Because these and other problems exist with the Content Collection, student usage is down. Because these and other problems exist with the Content Collection, student usage is down.

6. 6 Workflows While making workflows is not very complicated accessing an existing workflow can be counter intuitive. Steps: 1) Click tools, 2) Find Workflow activities, 3) Choose either sent or received workflows, 4) Select desired workflow, 5) Finally, click content items of the work flow. It takes a total of 5 navigation click to access the data!

7. 7 Fixing Workflows Add new menu navigation button. Add new menu navigation button. “My Workflows” menu will show all work flows, sent and received, with all creation information. “My Workflows” menu will show all work flows, sent and received, with all creation information. Once a workflow is selected, the content items in a user interface. Once a workflow is selected, the content items in a user interface. Insert a new navigation button called “My Workflows”.

8. 8 Fixing Workflows Making the suggested changes will… Making the suggested changes will… allow the user to access data in the accordance with the “3-Click-Rule”. allow the user to access data in the accordance with the “3-Click-Rule”. present the user with a intuitive interface that will guide him/her to what they what. present the user with a intuitive interface that will guide him/her to what they what. promote usage through easy of use practices. promote usage through easy of use practices. lead the facilitation of learning. lead the facilitation of learning. Kendall, Kenneth, and Julie Kendall. Systems Analysis And Design Sixth Edition. New Jersey: Pearson Prentice Hall, 1992

9. 9 Unnecessary Information Content Collection contains superfluous and unnecessary information. An example of this unnecessary content is the information provided in institution content. This extra information slows down the process of loading and retrieving information from the Content Collection System by causing information overload to its users.

10. 10 Limiting Information Changing the Content Collection with our suggestions will… Changing the Content Collection with our suggestions will… allow more storage space to be used by the user. allow more storage space to be used by the user. make browsing for college related information much easier. make browsing for college related information much easier. increase security of important information. increase security of important information. create more student usage by decreasing the possibility of information overload. create more student usage by decreasing the possibility of information overload.

11. 11 Limiting Information We can limit information by… We can limit information by… making the information provided be defaulted to the information provided by the user’s college. Such information can be placed in workflows. removing the Institutional Content button. making public workflows searchable and subscribe- able like “groups” are on social networking websites. This would allow unconventional consumers of the information to obtain required information without having to overload other users with unnecessary information.

12. 12 Summary Content Collection can be a beneficial tool for the facilitation of learning. Content Collection can be a beneficial tool for the facilitation of learning. Workflows can be altered cosmetically and navigationally to promote usage. Workflows can be altered cosmetically and navigationally to promote usage. Sometimes too much information can have a negative effect on users. Sometimes too much information can have a negative effect on users. If the changes are made to Content Collection, the survey shown here will generate different figures. If the changes are made to Content Collection, the survey shown here will generate different figures.

13. 13 Questions? Questions, comments, concerns, criticisms? Questions, comments, concerns, criticisms?