1. IACC-ITS.PPT June 1, 2001 Application & Information Mgmt AIM David Ross IACC-ITS Joint Meeting June 1, 2001

2. IACC-ITS.PPT June 1, 2001 Services Provided Application Development & Support OpenMail & OpenTime Student Information System Advancement Systems Unix Application Support Degree Audit System University Portal (1 st Release by end of June) University Data Warehouse Database Administration Support (Oracle and DB2)

3. IACC-ITS.PPT June 1, 2001 E-Mail Metrics Class Aliases: Number of Lists Created: Fall 2000:5694 class alias lists Winter 2001:5465 class alias lists Spring 2001:5299 class alias lists Alias Usage: Class Aliases have been referenced 9585 times Web Page being developed to show contents of each class alias Need to work to get preferred address from Mustang Info as default e-mail address

4. IACC-ITS.PPT June 1, 2001 OpenMail Disk Storage Usage Disk Usage for Faculty Staff OpenMail1at 68% –Total Capacity: 57 GB –Total Used: 39 GB –Remaining: 18 GB Disk Usage for Student OpenMail2 at 94 % –Total capacity: 68GB –Total used: 64 GB –Remaining: 4 GB

5. IACC-ITS.PPT June 1, 2001 AM Metrics – application usage

6. IACC-ITS.PPT June 1, 2001 IM Metrics 90-8-2 Service Model ODIN/Brio Query Usage (46% of all requests) Focus Usage (53% of all requests)  includes 56,093 jobs submitted through CA7ONL or DBA account – these jobs build ODIN tables and Focus Integrator files but also include user jobs Data Requests Processed in ITS (1% of all requests) # Faculty/Staff# Depts# Queries 27010173,197 # Faculty/Staff# Depts# Queries 11132 85,519 * # Coll/Units# Requests 887

7. IACC-ITS.PPT June 1, 2001 IM Metrics 90-8-2 Service Model Advance C/S Web Reporting Application Data Requests Processed in ITS Alumni Network Lifetime e-mail forwarding 4,153 alumni signed-up 3,298 reflections per week average 98% say it’s okay to contact via e-mail # Coll/Units# Requests 14431 # Faculty/Staff# Coll/Units# Stored Queries 9111476

8. IACC-ITS.PPT June 1, 2001 What You Asked Us to Do Better/Innovative means of support Meet unique requirements of Colleges and Departments Support CMS Implementation

9. IACC-ITS.PPT June 1, 2001 What We Did To Meet Your Needs Class E-mail Aliases Portal Phase I (June 25, 2001/Student Focused): Framework/Collaborative development environment Single sign-on Announcements channel First Phase campus-wide Directory (Pilot): Oracle Internet Directory for portal authentication Providing Technical Support for Degree Audit system implementation CMS conversion support: HRS, FRS and Cashnet CMS Peoplesoft Student Pay web application

10. IACC-ITS.PPT June 1, 2001 What We Did To Meet Your Needs POWER upgrades 24x7 Grades availability Conditional Drop/Add functionality Data Warehouse: PeopleSoft Human Resource and Finance Reporting Tables On-line unofficial transcripts eVerification for student voting Centennial Campaign Web Site Implemented new Advancement System

11. IACC-ITS.PPT June 1, 2001 Benefits Derived in FY 00/01 Class Aliases provided improved method for faculty to communicate with their students Initial Portal development will lay the groundwork for a “full fledged” university portal supporting all constituents and providing integration of campus applications and other Web resources The campus-wide directory has great potential to not only support single-sign on but to support better integration of applications, improve data consistency by providing a single source for “person” data, and in general support a wide range of campus applications Rehosting the data warehouse and linking it to the new PeopleSoft system will provide broader and easier access to HR and Finance data (initially) for individuals across campus New Advancement system and Centennial Campaign Web site improved central Advancement’s as well as individual college’s ability to remain in contact with and track their alumni