1. Welcome to Flagler College

2. Your Student Account Staff Cindy Cannavo College Cashier Cathy Duffy Student Accounts Analyst Christine Wages Director of Student Accounts

3. Student Accounts Department Who are we?  We are a division of the Business Services Office located at 20 Valencia Street What do we do?  The Student Accounts Department is responsible for ensuring that all charges and payments are posted to the appropriate student’s account to include:

4. Invoicing and collecting tuition, housing, parking, insurance, pre-paid plans, meal plan options and any other college related expenses. We credit all financial aid, grants, student loans, scholarships, and any other state, federal or private funds received on behalf of your student.

5. July 10 - Fall Term E-Bill Notification- (Student Account viewable with Parent Pin) Aug. 1 - Fall Tuition Payment Due Date Nov 14 - Spring Term E-Bill Notification Dec. 1 - Spring Tuition Payment Due Date

6. Parental Information Authorization In accordance with FERPA, the (Family Educational Rights and Privacy Act) a federal regulation, if you as the responsible billing party, would like to have access to or receive information regarding your student’s account, please have the student complete the “Student Account Information Authorization Form” This form can be downloaded from the web site https://my.flagler.edu Business Services Tab

7. Form available @ my.flagler.edu – Business Services Tab, Downloadable Forms Section

8. Any communication with or from our office will be sent to the student’s Flagler.edu e-mail address. This is our preferred way to communicate with your student, so we request that your student read all correspondence sent from the Student Accounts Office. It is the responsibility of the student to keep all information current and accurate at all times so we can provide you with any information you request. If you as the responsible billing party, wish to be copied on any informative, student account related e-mails, the student must complete and have on file with our office the E-Mail Authorization Form

9. Flagler College is proud to participate in the global effort to save our environment by continuing our implementation of E-Commerce solutions. By submitting the authorization form below and signing it for both you and your responsible billing party(s), the Business Office will send important financial notification and other correspondence to you at your Flagler College E-Mail Account and the optional authorized e-mail address listed below. Students can now view the detail information in their student account at https://my.flagler.edu –business services tab- my account info.https://my.flagler.edu  Student Name: __________________________________________________ (Please Print) Student ID # ____________________________________________________ Billing party e-mail address _________________________________________ (Please Print) __________________________ ______________ (Student Signature)(Date) IMPORTANT: Students must also authorize parents, guardians or other responsible billing parties to make payments via our new web site payment process. Please go to https://my.flagler.edu, Business Services Tab, Student Payment Center – click onhttps://my.flagler.edu “ View and Make Payment ” select add a parent pin. Thank you for your assistance in making this effort work to everyone ’ s benefi t! Parents – your student must authorize your access into CASHNet to make payments via the web.

10. Flagler College E-Commerce for Parents & Students All transactions related to the student’s account, will be accessible and viewable through our secure web site at my.flagler.edu, Business Services Tab. To facilitate you in making payments, this web site is available 24/7/365 from any internet connection. Once you have made payment, you may save the information, eliminating the need to re-enter credit card or e-check information for future payments.

11. STEP BY STEP SETUP 1)Student Authorizes Parent/Guardian 2)Parent gets e-mail notification 3)Parent signs in and creates own password ( this must be done within 48 hours of issuance )

12. Student signs into my.flagler.edu, selects Student Payment Center

13. Student Selects “View and Make Payment” STUDENTS SELECT HERE! Sally View and Make Payment

14. Student Registers Parents

15. Final Step of Authorization Parent@email.net Please Note: The Parent Pin can be a number or alpha characters.

16. SALLY STUDENT has created an account for you at Flagler College. Please add yourself to make my payments Your login information is: Parent PIN: 9999 Password: :D@D442B To access the account, please click the link below: https://commerce.cashnet.com/flaglerpay?LT=P (If clicking the link does not work, please copy and paste the information into your browser.) Parents Receive E-Mail Authorization from CASHNet Click on Link Above to Create New Password- this must be done within 48 hours of receipt of this email

17. www.flagler.edu

18. Select Payment Center

19. Parent Payment Center

20. Parent Sign On Page Charge Description & Amounts are for example only.

21. Viewing Statement and Completing Payment Process 7/9/10 Flagler Statement View IMPORTANT Sally Student

22. Student E-Bill Statement Charge Description & Amounts are for example only.

23. IMPORTANT NOTE  The Student Accounts Office does not accept ANY credit card Payments in the office  The College does accept the following cards on-line only: American Express Master Card Discover Card These have a convenience fee associated with their use » E-Checks are free! We DO NOT Accept VISA on line or in the office but as always, we do accept the old stand-by……..cash

24. Reversing the Flow Until now, it has been all about you giving us money Now we can discuss how we give any excess funds to the students

25. We use the Flagler OneCard

26. The Flagler OneCard is issued to all new students. Students will be required to activate the account prior to their arrival on campus in August. Verification of identity will be required. This is a MasterCard – DEBIT card only, not a Credit Card. It is a fully functional checking account, which can be used to make payments via the e-check option, to Flagler College at NO CHARGE. Can be used both on and off campus - accepted at over 38 million locations worldwide. For complete information on how students can use the card at NO CHARGE, log onto www.higherone.com.

27. How it Benefits the Student Access to refunds sooner. ATM on campus with 24 hour access by students (No Fees). Students on Study Abroad programs may obtain funds without problems of overseas currency transactions or wire delays. Fully insured checking account Parents can transfer money to students easily On-Line Accessibility 24/7/365 On campus bookstore works with students if account activated

28. BE on the l kout Sally Student 1234 Any Street Anytown, USA 11111 Hope I get my Flagler OneCard today !!!

29. At Home activation Students should activate the OneCard at home prior to arriving on campus for Fall classes If your student has not received the OneCard yet, please contact us so we can check on the status for you Please verify legal address prior to leaving campus today – Ringhaver Center, 2 ND Floor – 3:30 to 5 pm

30. Check – In Process When – August 27, 2011 Where – Ringhaver Student Center Why – Must have physical validation that the student is on campus so the Business Office can process financial aid funds

31. Thank You and Welcome to the Flagler College Family ANY QUESTIONS ? 20 Valencia Street St. Augustine, Fl. 904-819-6230 Fax 904-826-0094 E-mail StudentAccounts@flagler.edu