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Travelocity. COM One of the greatest online travel agency of the world. Group member: Daisy(林珍綺)、 Lavender(林郁珊) 、 Pheobe(林雅雯) 、 Sharon(葉宜璇)、 Tiffany (巫怡臻) 、
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Experience Finder- specific theme
Service Experience Finder- specific theme
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Service Special Deals-Last Minutes Packages
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Service On-line service phone call Customize suggestion
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Information Technology applied
Web 2.0 Network effects from user contributions are the key of market dominance in the Web 2.0 era.
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Information Technology applied
Global Distribution System (GDS) What is GDS (Global Distribution System )? Travelocity is owned by Sabre.com
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Flights Reservation
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Flights Reservation Select one of them
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Information Technology applied
Travelocity Experience Finder Rely on Flash Choose a Destination → Choose a Theme → Added to Whishlist
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Potential users Partners Customers Staff of Website Competitors
Travelocity. COM Competitors Other users Staff of Website
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Potential users Customers Business travelers Pleasure travelers
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Potential users Staff of Website Technical support engineer
Consumer service Sales Software developer
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Potential users Partners Hotel Car rental service Airline company
Cruise company
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Potential users Competitors Other online travel agency
Traditional travel agency Personal travel adviser
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Potential users Other users Random users Other website designers
Internet users
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The Business Model of Travelocity
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The Source of Money 1. Commissions Fees charged to consumers 2. Advertising Skills authorization
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Sabre Holdings HRM Marketing Financial … Core strategy Functional
Zuji.com lastminute.com Travelocity Business holodayautos.com … Core strategy Functional Management Customer Service Travelocity Canada Travelocity Chile Zuji Australia Zuji Hong Kong Last Minute Spain … Partner Management Local Management
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Thank you!!
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