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(c) Copyright SSSP BEST VALUE PEOPLE. (c) Copyright SSSP Getting To The Heart of Recruitment and Retention Issues.

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Presentation on theme: "(c) Copyright SSSP BEST VALUE PEOPLE. (c) Copyright SSSP Getting To The Heart of Recruitment and Retention Issues."— Presentation transcript:

1 (c) Copyright SSSP BEST VALUE PEOPLE

2 (c) Copyright SSSP Getting To The Heart of Recruitment and Retention Issues

3 (c) Copyright SSSP The Public Sector Dilemma Low Esteem Lower-pay Higher Risk Greater Responsibility.

4 (c) Copyright SSSP But Highest on Government Agenda

5 (c) Copyright SSSP We All Know the Problems Staff Shortage High Turnover Low Morale High Stress.

6 (c) Copyright SSSP Every Social Services Department has a Story to Tell Pressures and Problems Associated Costs.

7 (c) Copyright SSSP No In-depth Analysis of the Issues No Concerted Local Assessment No System for Bench Marking.

8 (c) Copyright SSSP What Are the Common Problems? Shortage Vacancies Turnover Sickness High Case Loads.

9 (c) Copyright SSSP Why Do We Have Solutions? Unrivalled Experience in the Sector In-depth Analysis of Issues A Systematic Methodology for Bench- marking A Guarantee that Improvements can be found.

10 (c) Copyright SSSP What Do We Do? Work with you Listen to your colleagues Spend time analysing the range of problems Cost the key issues Set out a clear assessment Propose a coherent set of practical solutions.

11 (c) Copyright SSSP Why Is This Approach Different? We take concentrated time We work with you agenda We work with your department and contacts We deliver a high quality result.

12 (c) Copyright SSSP What Do We Find? Poor personnel follow through No internal champions No coherent strategy Not using well proven solutions Letting real advantage slip away.

13 (c) Copyright SSSP A Case Study – The Problem The Department had a high turnover Overspending on temporary staff Overspending on advertising Rigid application of employment contracts.

14 (c) Copyright SSSP A Case Study – The Analysis Turnover was not analysed Many temporaries were well known Advertising was glossy but not effective Personnel systems were rigid.

15 (c) Copyright SSSP A Case Study – The Solution Turnover related to poor early career training Temporary staff were offered flexible full time contracts The recruitment agency was changed Personnel saw itself as champion.

16 (c) Copyright SSSP But More Important Not Believing That Change Can be Made in Practical Ways

17 (c) Copyright SSSP How Do We Achieve Results? Stage One –Initial discussion and scoping Stage Two –Initial analysis and confidential report Stage Three –Time limited agreed key issue improvement study.

18 (c) Copyright SSSP What Are The Drawbacks? Marginal cost Disclosure of problems Raising of expectations.

19 (c) Copyright SSSP What Are The Advantages? A measured systematic benchmark Critical friend approach Comprehensive analysis Workable solutions.

20 (c) Copyright SSSP Benchmark I

21 (c) Copyright SSSP Benchmark II

22 (c) Copyright SSSP Benchmark III

23 (c) Copyright SSSP Best Value People An Opportunity to Take The Initiative

24 (c) Copyright SSSP Social Services Strategic Planning Keith Fletcher and Mike Cosgrove


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