1. © 2009 Verizon. All Rights Reserved. PTE13932 8/09 Verizon Net Conferencing With Cisco WebEx

2. © 2009 Verizon. All Rights Reserved. PTE13932 8/09 PROPRIETARY STATEMENT This document and any attached materials are the sole property of Verizon and are not to be used by you other than to evaluate Verizon’s service. This document and any attached materials are not to be disseminated, distributed, or otherwise conveyed throughout your organization to employees without a need for this information or to any third parties without the express written permission of Verizon. The Verizon and Verizon Business names and logos and all other names, logos, and slogans identifying Verizon’s products and services are trademarks and service marks or registered trademarks and service marks of Verizon Trademark Services LLC or its affiliates in the United States and/or other countries. All other trademarks and service marks are the property of their respective owners.

3. 3 Key Features and Enhancements Cisco WebEx Meeting Center Anyone Can Share Searching in My WebEx and Scheduler New Quick Start Page and Floating Icon Tray (FIT) High Quality Video Enhancements Active Talker Improved Accessibility for Hearing Impaired Cisco WebEx Event Center Alternate Host Capability Cisco WebEx Support Center Annotation Enhancements All Centers Browser and Mac Support Microsoft ® Windows® 7/Office 2010 Support

4. WebEx FR23 Enhancements by Service Type Customized Net Conference: Cisco WebEx Meeting Center –Option to allow the First Participant to Join a Meeting may Present (before Host Joins) –Improved Search in My WebEx and Scheduler for easier invitations –New Quick Start Page and Floating Icon Tray –High Quality Video Enhancements –Active Talker –Improved Accessibility for Hearing Impaired Cisco WebEx Event Center –Alternate Host Capability Cisco WebEx Support Center –Annotation Enhancements All Centers –Browser and Apple Mac Support –Windows 7/Office 2010 support Advanced Net Conference: (Cisco WebEx Meeting Center) –Improved Search in My WebEx and Scheduler for easier invitations –New Quick Start Page and Floating Icon Tray –High Quality Video Enhancements –Active Talker –Improved Accessibility for Hearing Impaired –Browser and Apple Mac Support –Windows 7/Office 2010 support Instant Net Conference (Cisco WebEx Meeting Center) –New Quick Start Page and Floating Icon Tray –High Quality Video Enhancements –Browser and Apple Mac Support –Windows 7/Office 2010 support

5. © 2009 Verizon. All Rights Reserved. PTE13932 8/09 Cisco WebEx Meeting Center

6. 6 Anyone Can Share The first attendee to join the meeting will become the presenter Join Before Host must be enabled By default this feature is not enabled Option available in Advanced Scheduler/ Date & Time WebEx Meeting Center only feature Advanced and Customized Net Only

7. 7 Improved Searching in My WebEx and Scheduler Usability Enhancement Search capability when the number of host accounts exceeds 1000 Automatic search capability suggested to user Advanced and Customized Net Only

8. 8 New Quick Start Page Three Simple buttons to get started: 1.Audio Teleconference 2.Invite & Remind 3.Sharing

9. 9 Enhanced Audio Dialog Advanced and Customized Net Only

10. 10 All sharing options available via the dropdown box Share My Desktop

11. 11 Invite and Remind Easily invite and remind participants right from the meeting console.

12. 12 New Floating Icon Tray (FIT) Bigger icons with labels Always docked at the top (can be moved left/right) Recorder panel added, video panel was removed Tips will draw attention to the FIT the first time a participant joins Notifications appear and then fade out when: –Participants join or leave the meeting –A participant is chatting to you –A participant is sharing video

13. 13 Standard Video Mode Simplified In-Meeting Experience New High Quality (HQ) Video Experience Easy to use, integrated video experience Higher resolution – up to High Quality 360P (640x360 pixels) resolution H.264 AVC/SVC Standard Auto adjust video quality per attendee Helps improve error resiliency, reduce delay Camera Hot Plug-in and Switching Full-Screen Video Mode

14. 14 Video Full Screen Full-screen mode displays video across entire desktop space Great for seeing a larger view. Full-screen view provides high-quality video display and five video thumbnails. Active speaker (or a specific participant) is shown in main display.

15. 15 Document Sharing and Video Participant list in thumbnail view while document sharing Shows up to six video thumbnails at a time

16. 16 Integrated Video and Participant Panel Active speaker video area Active speaker switching (Integrated with Verizon Audio Conferencing) Video and audio buttons Sending video indicator Full-Screen video option Multi-Point video option or List View (default) Start/Stop video button Mute/Un-mute Sending video indicator (green) Toggle between list or video view Advanced and Customized Net Only

17. 17 Participant List Panel Features Advanced camera options and settings Full screen video

18. 18 Active Speaker Video Functionality Video automatically opens when first user sends video First time users receive tip to easily share video Self view shows as picture in picture Active speaker switching with integrated Verizon Audio Conferencing Video follows presenter for non- integrated audio sites Video can be locked on one user Video can be collapsed Advanced and Customized Net Only

19. 19 Active Speaker – Lock Video Feature Only presenters can lock video Hover over name at bottom left of active speaker video and click the lock icon Works in participant and full screen views Advanced and Customized Net Only

20. 20 Active Speaker for Users Without Video Switches to voice only users who are not sharing video Gray silhouette with user’s name will be displayed in active speaker window Advanced and Customized Net Only

21. 21 High Quality Video – Admin/User Settings Max Video Quality Options »High Quality – 360p (640x360) – Max bit rate 1.5 Mbps »Standard Quality – 180p (320x180) – Max bit rate 0.5Mbps »Video disabled Site Admin Settings »Determine max quality per site »Set host ability to schedule HQ video meetings Host Settings »Host can set the max quality when scheduling a meeting User Setting »Automatic only – no control over max settings

22. 22 Recommended Webcams for HQ Video Cisco VT Camera II Cisco VT Camera III Tandberg PrecisionHD Logitech QuickCam Pro 9000 Microsoft® LifeCam HD Firewire

23. Cisco WebEx Meeting Center Recommended Webcams for HQ Video Cisco VT Camera II Cisco VT Camera III Tandberg Precession HD Logitech Quick Cam Pro 9000 Microsoft LifeCam HD Firewire

24. Cisco WebEx Meeting Center Improved Accessibility Accessibility and Section 508 Compliance First step towards compliance with Keyboard accessibility Keyboard Shortcuts for: Audio Conference Dialog Meeting Client Content Area Panels 1 initial focus 2 4 3 5 2 4 3 5 8 6 7 Advanced and Customized Net Only

25. Cisco WebEx Meeting Center Improved Accessibility Keyboard Shortcuts Key or key combinationWhat it does F6Switch between Content area and Panels area TabSwitch between buttons within a dialog or panel Ctrl+TabSwitch between open documents in the Content area or switch between open panels EnterMake a selection (usually replaces a mouse click) SpacebarMake a selection. Select or clear the check box if the active option is a check box Shift+F10Open right-click menu Alt+F4Close any windows such as the audio dialog Advanced and Customized Net Only

26. 26 Mobile Devices Supported Apple: iPhone, iPad* Android: OS 2.1 and higher (including Cisco Cius) RIM BlackBerry –Curve 8330, 8350i, 8900; Curve 3G 9300; Curve 2 8520, 8530 –Bold 9000, 9650, 9700 –Tour 9630 –Pearl 3G 9100 –Storm 9500, 9530, 9550 Nokia: N85, N86, N96, N97, 5630, 5730, 6710, 6210, 6220, 5800 Xpress, E51, E52, E55, E61i, E63, E65, E66, E71, E71X, E90 Microsoft® Windows® Mobile: Samsung BlackJack II, Samsung OMNIA, Motorola Q8, HTC Fuze, HTC Touch *Apple iPhone 4 and above and iPad 2 above are supported as a WebEx app in the app store. Note: All mobile devices can also access WebEx via a browser. Advanced and Customized Net Only

27. 27 Cisco WebEx Event Center

28. 28 Alternate Host Alternate Host can only start or join event Only panelists can be invited as “Alternate Hosts” Host can invite a maximum of 20 alternate hosts Alternate Hosts must have active host accounts on the site Alternate Host can not edit or delete event, manage registrations or send invitation emails Event reports and recording will be accessible only by original host Customized Net Only

29. 29 Cisco WebEx Support Center

30. 30 Annotation Enhancements in WebEx Remote Support Improved usability when annotating Allows CSR to enable annotation for: –CSRs & Customers –CSRs only Allows Customer to fill out a form, edit a document when CSR is annotating when using Application or Desktop sharing Customer can edit the Microsoft® Excel® spreadsheet CSR uses Annotation tool Customized Net Only

31. 31 All Cisco WebEx Centers

32. 32 Mac Platform Requirements Hardware Support: –Apple Mac with Intel –Mac with PowerPC is no longer supported OS Support: –Mac 10.6 & 10.5 –Mac OS X 10.4 or older are no longer supported (since FR20) and users on those versions will not be able to connect to a WebEx meeting Browsers Supported: –Safari 5 –Firefox 3.6 –Firefox 4 –Chrome 5+ Mac Support for TSP Audio Integrated Sessions in Meeting Center –Same integrated audio user experience; new back-end, official support

33. 33 Operating System and Productivity Tools Support Microsoft® Windows® 7 Support (32 /64 bit) Microsoft Office 2010 support: Support for sharing Microsoft PowerPoint® presentations running 32 and 64 bit Microsoft Office 2010 while using WebEx Productivity Tools –If your PPT contains slide build or animation, save the PPT in Microsoft Office 2007 format. Note: Support for 32-bit Microsoft Office 2010 using WebEx Productivity Tools was released in WBS27.SP21 Support for 64-bit Microsoft Office 2010 using WebEx Productivity Tools in WBS27.SP22 Support for sharing 32-bit Microsoft Office PowerPoint in any WebEx meeting WBS27.SP22 Advanced and Customized Net Only

34. © 2009 Verizon. All Rights Reserved. PTE13932 8/09 Thank You