1. Applegate, L.M., Austin, R.D, and Soule, D.L., Corporate Information Strategy and Management, 8 th edition, Burr Ridge, IL: McGraw-Hill/Irwin, 2009 Instructor’s Manual Chapter 3 IT Impact on Organizations Key Learning Objectives for Chapter 3: Recognize that IT impacts the business model through its effects on organizational capabilities Understand organization as an effort to simultaneously manage information complexity and uncertainty Learn how to analyze IT for its potential to enable new capabilities e.g. facilitate new and improved organizational structures and processes

2. Applegate, L.M., Austin, R.D., and Soule, D.L., Corporate Information Strategy and Management, 8 th edition, Burr Ridge, IL: McGraw-Hill/Irwin, 2009 Chapter 3: IT Impact on Organizations The Organization Design Challenge

3. Applegate, L.M., Austin, R.D., and Soule, D.L., Corporate Information Strategy and Management, 8 th edition, Burr Ridge, IL: McGraw-Hill/Irwin, 2009 Chapter 3: IT Impact on Organizations Building Lean, Yet Agile Enterprises

4. Applegate, L.M., Austin, R.D., and Soule, D.L., Corporate Information Strategy and Management, 8 th edition, Burr Ridge, IL: McGraw-Hill/Irwin, 2009 Chapter 3: IT Impact on Organizations Streamlining Operating and Management Processes

5. Applegate, L.M., Austin, R.D., and Soule, D.L., Corporate Information Strategy and Management, 8 th edition, Burr Ridge, IL: McGraw-Hill/Irwin, 2009 Chapter 3: IT Impact on Organizations Redefining Control Systems

6. Applegate, L.M., Austin, R.D., and Soule, D.L., Corporate Information Strategy and Management, 8 th edition, Burr Ridge, IL: McGraw-Hill/Irwin, 2009 Chapter 3: IT Impact on Organizations Redefining Authority Systems