1. IS 425 Enterprise Information I LECTURE 1 Winter 2004-2005 I would like to Acknowledge Prof. Norma Sutcliff for developing the original lecture notes for this class

2. Session 12 Olayele Adelakun (Ph.D) Assistant Professor CTI Office: Room 735 CTI 7th Floor Phone: 312-362-8231 Fax: 312-362-6116 Email : yele@cs.depaul.edu Web: http://facweb.cs.depaul.edu/yelehttp://facweb.cs.depaul.edu/yele

3. Session 13 Introductions Info on the instructor Please let everyone know – Your Name and nickname if you have one Your Major Your interest in taking IS 425 The IS area that particularly interests you Data Oriented (4) Design/Development Oriented (5) Infrastructure Oriented (2) Internet Oriented (3) Management Oriented (5)

4. Session 14 Course Goals By the end of the course the student will be able to:  Analyze the major business forces that influence IT usage in organizations,  Analyze the major business processes and information flows in organizations,  Evaluate the current IT conflicts and use critical thinking skills to argue positions,  Analyze characteristics of the major IS professional competencies.

5. Session 15 Readings No required printed textbook All readings (required and recommended) are web available Most come from Books 24x7 service available to all DePaul students IS 425 Course homepage has instructions DePaul Online Library's 24x7 E-Books is starting point DePaul Online Library's 24x7 E-Books Assigned weekly readings are found at http://facweb.cs.depaul.edu/yele/is425.asp http://facweb.cs.depaul.edu/yele/is425.asp

6. Session 16 Grading Scale A+ 98-100 B+ 88-89 C+ 78-79 D+ 68-69 A 92-97 B 82-87 C 72-77 D 62-67 A- 90-91 B- 80-81 C- 70-71 D- 60-61 F 0-59

7. Session 17 Prerequisites IT 215 or SE 325 Assignments 30% Quizzes / Homework -- lowest dropped 30% Individual Paper -- due week 5 30% Team Debate -- due week 11 10% Participation -- attendance (701/702) or makeup or discussion forum (DL) ___________ 100% Total

8. Session 18 Quizzes and/or Homework 30% of final grade Week 2, Week 4, Week 8, Week 9 Average of highest 3 – lowest dropped Homework assignments are for: Sorry – No makeup quizzes allowed No late homework submissions allowed

9. Session 19 Individual Paper Due Week 5 An IS Competency Analysis == of your choosing Use 3 primary web-accessible sources 3-4 pages (12 point font, double line spaced) Sections: 1.Introduction (What is the competency?) 2.What are the characteristics of this competency? 3.Why is this competency important to employers? 4.What skills does this competency draw on (courses)? 5.What makes a person more valued than others in exercising this competency? 6.Why are you interested in this competency?

10. Session 110 Team Debate Two teams will debate an issue (pro/con) 5 members on each team At least one member of each team “argues” All members provide research and analysis Debate takes place in week 11 session Paper is due Week 11

11. Session 111 Participation 10% maximum of the grade How earned? Completion of Survey (1%) found on COL Class Attendance Class Participation

12. Session 112 MS-IS Curriculum Competency based The Four Phases Pre-requisite Phase Java (2), Stats, A&D, Telecom, Internet Apps Foundation Phase Gateway Course – IS 425 OO Modeling – SE 430 Database Design – CSC 451 Distributed IS – ECT 425 Advanced (develop competencies) Phase 8 courses (3 500-level) Capstone Phase – IS 577

13. Session 113 Competencies 19 predefined modules With advisor you can develop a personal competency with 8 course maximum Successful completion of 4 courses (C- / above) in module attains competency in that module Courses can and are “double-counted” between competencies Thus, at least 2 competencies are possible

14. Session 114 Competencies continued 19 competency modules groupings i.Data Oriented (4) ii.Design/Development Oriented (5) iii.Infrastructure Oriented (2) iv.Internet Oriented (3) v.Management Oriented (5) Competency Cross-list Worksheet

15. Session 115 MSIS 2005 Overview

16. Session 116 Data Oriented Competency Database Design I Demonstrate proficiency in database fundamentals Database Design II Understand advanced database topics such as distributed and object oriented data bases Data Mining & Analytics Be able to combine data mining, statistics, and decision support into a business intelligence solution Knowledge Management Understand various knowledge management technologies

17. Session 117 Design/Development Oriented Application Development Demonstrate proficiency in modeling and writing software application specifications Software Engineering Demonstrate proficiency in developing software applications for enterprise systems E-Business Systems Demonstrate proficiency in developing applications to handle e- commerce HCI Methods Understand and apply human-computer interaction usability concepts for applications Enterprise Systems Integration| Demonstrate proficiency in designing and integrating applications for an enterprise

18. Session 118 Infrastructure Oriented Network Design Demonstrate proficiency in designing and implementing computer networks Information Assurance & Security Design Demonstrate proficiency in designing procedures and technologies to protect and restore information and data

19. Session 119 Internet Oriented Internet Application Development Demonstrate proficiency in designing and implementing applications for the Internet Wireless/Mobile Applications Demonstrate proficiency in designing and implementing applications for wireless devices Advanced Internet Technologies Demonstrate proficiency in designing and implementing applications that utilize the latest Internet technologies

20. Session 120 IT Management Oriented Project Management Understand how to manage technical and human assets for attaining project goals IT Architecture Design Understand and design IT architecture to further business strategic goals IT Planning & Strategies Understand and generate strategies to strengthen business market position using IT assets Global Systems & Strategies Understand global systems tools and mechanisms for managing in a virtual organization Legal & Social Issues Understand and analyze IT situations for conflicting legal and social issues

21. Session 121 Basics What is the most basic goal of a firm? “Make a profit as in Profit = Return* – Costs” versus “Make a customer” Sooooooooo ------ To sell something – what must be done? Have something that can be sold for more than it costs IT is involved in increasing Sales (e.g., CRM) IT is involved in decreasing Costs (e.g., SCM) * Return = Revenue = Sales for our purposes

22. Session 122 Basics continued Primary activities – those that transform inputs into something that people will buy – a manufacturer: Inbound logistics Operations Outbound Logistics Marketing and Sales Service Secondary activities – those that support those involved in primary activities Procurement Technology Development Human Resource Management Firm Infrastructure

23. Session 123 Figure 3.6: Porter's value chain model for a manufacturing firm. (Source: Reprinted with permission of the Free Press, a Division of Simon & Schuster Inc. from Competitive Advantage: Creating and Sustaining Superior Performance. Copyright © 1985 by Michael Porter.) Porter’s Value Chain Analysis Model

24. Session 124 Basics Which Primary activities are categorized as Costs? As Sales? Input Logistics Operations Output Logistics Sales Service Which Secondary activities are categorized as Costs? As Sales? Firm Infrastructure Human Resource Management Technology Development Procurement

25. Session 125 The Value Chain for Firms Clarifies: key processes core competencies activities Strengths Weaknesses Value-adding potentials Cost-reduction potentials Develops: strategy strategic advantage

26. Session 126 The Value Chain for Firms Targeted Activities that improve Value Chain Find Information Systems to fill need Use Value Chain to analyze each competitor’s Strengths Weaknesses Use Value Chain to determine usefulness of employing Inter-Organizational Information Systems (IOIS), e.g., SCM

27. Session 127 Value So, to determine our value chain, what must we have? Information? What is a datum or what are data? What is information? What is knowledge? What is the aim as an information systems professional on “information”?

28. Session 128 Information Value How can a firm enhance information’s value?

29. Session 129 Information What raises information value? Access? Accuracy? Context? Reliability? Synergies with other information? Volume? Now, turning to the profit paradigm?

30. Session 130 Information and Profit Goal =

31. Session 131 Economic Sectors SectorCostsReturnProductivity or Profit AgricultureEquipment, seed and labor Produce salesYield/acre MfgPlant and Production costs Product salesPieces/unit of resource ServiceWage and technology Sale of skill or information Capacity InformationWage and technology Relative information value Rate of increase in information value

32. Session 132 Changes Caused by Shifting Focus from Task to Information

33. Session 133 Consequences Bad decisions. Inaccurate, disconnected, and incomplete information contributes to poor, destructive, and costly decisions. Wasted resources. Redundant information usually suggests wasted resources. Missed opportunities. Opportunities can be missed when information is not available or complete at the time or place it is needed. Poor customer service. Poor customer service, and the resulting loss of goodwill, are often the result of ineffective information distribution. Operational difficulty. Corporate policy may dictate that information be gathered, stored, and disseminated … the policy may actually be a hindrance to effective business operation. Distorted application of technology.

34. Session 134 Conclusion The role of Information: The way an employee views his work, the way work is managed, and the way an enterprise organizes itself are challenged by the modern focus on information as a corporate asset. Information as a Resource: A new business reality can be created to capitalize on information as an exciting resource. Gain Advantage: If we can increase the value of our enterprise's information, then when our competitors fail to do so, we cannot help but gain a significant advantage and vice versa. Value opportunity

35. Session 135 Homework Complete and submit the Survey on COL – Assignments Read the items under week 1 & week 2 Complete and submit Homework 1 on COL – Assignments Find on the web 3 topics that are "hot" topics for CIOs. Write a short description of the 3 topics explaining if the topic affects some part of the profit formula. The total description can not exceed 150 words or 50 words for each topic excluding References. BRING COPY OF THE ASSIGNMENT TO CLASS SO WE CAN DISCUSS IN SESSION 2 AFTER SUBMITING ASSIGNMENT ON COL

36. That’s all folks!!! Have a good week--