1. Syllabus – Weekly schedule

2. Project Deliverable 1 Required elements –Product statement –One use case –Redesign justification Format-specific additional requirements –Document: 4 page max, submit document –Presentation: 5 minute max, submit slides/handouts Grading criteria: All deliverables should –Embody professional-level communication –Fulfill core requirements (see above) –Exemplify user-centric language –Address additional demands of the communication event

3. Project Sharing – Exercise 4 Team level discussion Teams share results of user and task analyses Note: Jennifer & Anita circulate, distribute exercises, and answer questions Class-level discussion Debriefing, Teams share one insight that think may benefit other teams

4. Discussion of Readings Focus How do designers use knowledge of users, tasks, and contexts to understand observed usability problems? How does one set priorities for a UCD redesign? How does one constrain redesign? How do designers communicate the requirements that guide their redesign, and serve as the basis of an agreement about scope? How do designers manage the scope of a project? What are the challenges associated with managing scope (e.g., scope creep)? Process Divide into two rooms Position Paper discussants –Sedgwick, Main room –Tassielli, Main room –Stutzman, Secondary room –Jafarzadeh, Secondary room Everyone else: First digit of social security number… –0 through 4, Secondary room –5 through 9, Main room

5. Proposing rqmts, Setting scope Goal of proposing…

6. Your Job… Group 1 – Reverse engineer a product statement –Based on the information communicated in the main page, create a product statement that could have guided the design of the Labor and Industries website. Group 2 – Reverse engineer a use case –Based on the information communicated in the main page, develop a use case capturing the interaction that is offered when someone enters this online organization…(what does the page suggest that users want to know or do and how does the system respond).

7. Proposing rqmts, Setting scope …

8. Looking across solutions –What differences exist? What do differences mean? Looking across solutions and experience –What is required in order to create the product statement? Use cases? –What difficulties did you experience (or do you anticipate) in constructing the product statement? Use case?