1. ServiceModel Demonstration A Small Office

2. 2 Create a New Model 1.Select File | New 2.In the 'General Information' dialog box, type a model name... in this case we'll type: Demo Model 3.Change the Graphic Library to ‘SM41TRAIN.GLB' 4.Click on the OK button 1.Select File | New 2.In the 'General Information' dialog box, type a model name... in this case we'll type: Demo Model 3.Change the Graphic Library to ‘SM41TRAIN.GLB' 4.Click on the OK button

3. 3 Build Background Graphics 1.Select from the Build menu, Background Graphics | Behind Grid 2.From the Edit menu, select Import Graphic 3.Click on the file named Pracmod.bmp and click on the Open button 4.Resize the imported graphic to fit in Layout window 5.Place desks as additional background graphics 1.Select from the Build menu, Background Graphics | Behind Grid 2.From the Edit menu, select Import Graphic 3.Click on the file named Pracmod.bmp and click on the Open button 4.Resize the imported graphic to fit in Layout window 5.Place desks as additional background graphics

4. 4 Build Locations where Work will Happen 1.Select Build | Locations 2.Add nine locations by selecting the appropriate graphic and placing it on the Layout. 3.Rename the locations: Entrance, Depart, Reception_line, Reception, ReceptionA, Waiting, Audit, Loan, and Service 1.Select Build | Locations 2.Add nine locations by selecting the appropriate graphic and placing it on the Layout. 3.Rename the locations: Entrance, Depart, Reception_line, Reception, ReceptionA, Waiting, Audit, Loan, and Service

5. 5 Add Entities 1.Select Build | Entities 2.Add one Entity by clicking on the appropriate graphic 3.Uncheck the 'New' box and add more graphic to the entity as shown in the video 4.Rename it as Client 1.Select Build | Entities 2.Add one Entity by clicking on the appropriate graphic 3.Uncheck the 'New' box and add more graphic to the entity as shown in the video 4.Rename it as Client

6. 6 Add Path Networks 1.Select Build | Path Networks 2.Left click with mouse near one Location 3.Right click with mouse near next Location to create a path segment 4.Repeat last two steps, ensuring that path segments start on the end of previous segment 5.Click on button labeled interfaces… 6.Click on each 'node' (at end of path segments) then click on adjacent Location to create interface 1.Select Build | Path Networks 2.Left click with mouse near one Location 3.Right click with mouse near next Location to create a path segment 4.Repeat last two steps, ensuring that path segments start on the end of previous segment 5.Click on button labeled interfaces… 6.Click on each 'node' (at end of path segments) then click on adjacent Location to create interface

7. 7 Add Resources 1.Select Build | Resources 2.Add a Resource by clicking on the graphic 3.Rename it as Secretary 4.Click on the Specs… button to open the resource specification dialog box 5.Select the Path Network named Net1 6.Click the OK button 1.Select Build | Resources 2.Add a Resource by clicking on the graphic 3.Rename it as Secretary 4.Click on the Specs… button to open the resource specification dialog box 5.Select the Path Network named Net1 6.Click the OK button

8. 8 Add Processing Logic 1.Select Build | Processing 2.After selecting Client from the Tools windows, click in the layout on the Entrance, then on the Reception_Line, on the Reception_Line then on the Reception, and so on 3.Finish by selecting Route to Exit 4.{Add 'operation' and 'move logic' lines as shown in the Phase1.mod} 1.Select Build | Processing 2.After selecting Client from the Tools windows, click in the layout on the Entrance, then on the Reception_Line, on the Reception_Line then on the Reception, and so on 3.Finish by selecting Route to Exit 4.{Add 'operation' and 'move logic' lines as shown in the Phase1.mod}

9. 9 Schedule Client Arrivals 1.Select Build | Arrivals 2.In the Tools window, click on the Entity called Client 3.In the Layout window, click on the Location called Entrance 4.Change the Arrival Frequency to 10 MIN 1.Select Build | Arrivals 2.In the Tools window, click on the Entity called Client 3.In the Layout window, click on the Location called Entrance 4.Change the Arrival Frequency to 10 MIN

10. 10 Set Options, Save Model and Run 1.Select Simulation | Options 2.Click in the field labeled Run Hours 3.Type in 40 (to run for 40 hours) 4.Click on the OK button 5.Select Simulation | Save & Run 1.Select Simulation | Options 2.Click in the field labeled Run Hours 3.Type in 40 (to run for 40 hours) 4.Click on the OK button 5.Select Simulation | Save & Run

11. 11 View Simulation Results 1.After simulation is complete, select Yes to view results

12. 12 Add User Defined Distributions 1.In this demo, we'll assign a user defined distribution to the arrival time of the Product 2.Select Build | More Elements | User Distributions 3.Click on the Table 4.Add the distribution as shown in the video 5.Select Build | Arrival 6.Change the Arrival Frequency to Dist1( ) 1.In this demo, we'll assign a user defined distribution to the arrival time of the Product 2.Select Build | More Elements | User Distributions 3.Click on the Table 4.Add the distribution as shown in the video 5.Select Build | Arrival 6.Change the Arrival Frequency to Dist1( )