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CTP 108 Computer Programming for Business
ORKUN ATASAY DOĞUKAN DOĞU
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Importance of team work during the development of a project
Importance of team work during the development of a project. · Neccesity of a group in order to finalise a project · Formation of a group · Advantages and disadvantages of groups. · Specifications of a team(group) leader?
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UNDERSTANDING WORK TEAMS
Explain the growing popularity of teams in organizations Contrast teams with groups Identify four types of teams Specify the characteristics of effective teams Explain how organizations can create team players Describe conditions when individuals are preferred teams
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Why have teams become so popular?
Motivational properties of teams Employee involvement Call on customers Know the products By travelling and speaking
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Differences between groups and teams
Work group Work team
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Comparing Work Groups and Work Teams
Share information Neutral (sometimes negative ) Individual Random and varied Collective performance Positive Individual and mutual Complementary Goal Synergy Accountability Skills
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Types of teams Most common types of teams 1-Problem – solving teams
2-Self – managed teams 3-Cross – functional teams 4-Virtual teams
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Problem – solving teams
Four Types of Teams ? Technology Cross-functional Problem-solving Self-managed Virtual
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Self – managed teams Four Types of Teams ? Technology Cross-functional
Problem-solving Self-managed Virtual
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Cross – functional teams
Four Types of Teams ? Technology Cross-functional Problem-solving Self-managed Virtual
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Virtual teams Four Types of Teams ? Technology Cross-functional
Problem-solving Self-managed Virtual
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Creating effective teams
Team Effectiveness Model Context - Adequate resources - Leadership and structure - Climate of trust - Performance evoluation and reward systems Composition - Abilities of members - Personality - Allocating roles - Diversity - Size of teams - Member flexibility - Member preferences Work design - Autonomy - Skill variety - Task identity - Task significance Process - Common purpose - Specific goals - Team efficacy - Conflict levels - Social loafing Team effectiveness
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CONTEXT Adequate resources Leadership and structure Climate of trust
Performance evaluation and reward systems
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COMPOSITION 1) Abilities of members a) Technical expertise
b) Problem solving and decision making skills. (to identify problems) c) Interpersonal skills. (listening, feedback,etc..) 2) Personality 3) Allocating roles
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Key Roles of Teams Linker creator promoter Organizer Producer
Controller Maintainer Advisor Encourages the search for more information Coordinates and integrates Initiates creative ideas Fights external battles Champions ideas after they’re initiated Offers insightful analysis of options Assessor Provides structure Provides direction and follow-through Examines details and enforces rules
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4) Diversity 5) Size of teams 6) Member flexibility 7) Member preferences
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WORK DESIGN PROCESS 1) Common purpose 2) Specific goals
3) Team efficacy 4) Conflict levels 5) Social loafing
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TURNING INDIVIDUALS INTO TEAM PLAYERS
1) The challenge 2) Shaping team players a) Selection: The team member can undergo training To transfer the team member to another unit. To decide to redesign the jobs around the team b)Training: c)Rewards:
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Team Leader Who is team leader? Specialities of a team leader
To be a team leader?
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Types of team leaders 1) Employee – oriented leader:
2) Production – oriented leader:
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Managerial grid of a team leader
9 8 7 6 5 4 3 2 1 1,9 5,5 9,1 1,1 9,9 Concern for people high Low Concern for production The Managerial Grid
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Findings from the Fiedler Model
Position power Good Poor performance Favorable Moderate Unfavorable Task - oriented Relationship - oriented I II III IV VII VI V VIII Category High Low Leader-member relations Task structure Position power Findings from the Fiedler Model
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Matching team leaders and situations
How to improve team leaders’ effectiveness 1) change the leader to fit the situation 2) change the situation to fit the leader
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Evaluation: what shows the effectiveness of a team member?
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Key Characteristics of Charismatic Leaders
Framing: Inspirational Approaches to Leadership Charismatic leadership theory )Vision and articulation. Has a vision – expressed as an idealized goal – that proposes a future better than the status quo; and is able to clarify the importance of the vision in terms that are understandable to others. )Personal risk. Willing to take on high personal risk, incur high costs and engage in self- sacrifice to achieve the vision. )Sensitivity to follower needs. Perceptive of others’ abilities and responsive to their needs and feelings. )Unconventional behavior. Engages in behaviors that are perceived as novel and counter to norms. Key Characteristics of Charismatic Leaders
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How charismatic leaders influence followers
Vision A vision statement Dark side of charismatic leadership Level – 5 team leaders
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Transactional team leaders
Transformational team leaders Transactional Leader Contingent Reward: Contracts Exchange of rewards for effort, promises rewards for good Performance, recognizes accomplishments. Management by Exception (active): Watches and searches for deviations from rules and standarts, takes correct action. Management by Exception (passive): Intervenes only if standarts are not met. Laissez – Faire: Abdicates responsibilities, avoids making decisions. Transformational Leader Idealized Influence: Provides vision and sense of mission, instills pride, gains respect and trust. Inspirational Motivation: Communicates high expectations, uses symbols to focus efforts, expresses important purposes in simple ways. Intellectual Stimulation: Promotes intelligence, rationality, and careful problem solving. Individualized Consideration: Gives personal attention, treats each employee individually, coaches, advises. Characteristics of Transactional and Transformational Leaders
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Full range of leadership
Idealized Influence Inspirational Motivation Intellectual Stimulation Individualized Consideration Contingent Reward Management by Exception Lazy - Fairless Transactional Transformational Passive Ineffective Active Effective Full Range of Leadership Model
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How transformational leadership works
Evaluation of transformational leadership Authentic team leaders Ethics and leadership
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What is trust Trust and leadership Trust Dimensions Integrity
Competence Consistency Loyalty Openness
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Substitutes and Neutralizers for Leadership
Types of trust 1) deterrence – based trust 2) knowledge – based trust 3) identification – based trust Substitutes and Neutralizers for Leadership Defining Characteristics Relationship- Oriented Leadership Task- Individual Experience / training Professionalism Indifference to rewards Job Highly structured task Provides its own feedback Intrinsically satisfying Organizations Explicit formalized goals Rigit rules and procedures Cohesive work groups No effect on Substitutes for Neutralizes
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