1. Managing the Marathon

2. Note to attendees 1.Thanks for your interest in Managing the Marathon! 2.An accompanying job aid will be handed out in the session. 3.About this presentation: –it is built in a beta version of MS PowerPoint and some of the animations are not backward compatible –the colors are set for presentation, not for printing. to print this presentation simple select “pure black & white” under the view menu and/or print menus 4.If you would like more information before the conference feel free to contact me by using Joel@thediagonalgroup.com Joel@thediagonalgroup.com See you at the conference!

4. If you always do what you’ve always done, you will always get what you’ve always got.

5. Understanding yourself Understanding others Connecting Stress The power of team

6. Do unto others as you would be done unto. X THEYTHEYTHEYTHEY

7. Understanding yourself Understanding others Connecting Stress The power of team

8. structured detailed realistic challenging bold big safe thoughtful value-based fantastic passionate beyond your wildest dreams

9. Demonstrated Behaviors questioning deliberate cautious precise formal strong-willed competitive demanding determined purposeful caring patient sharing relaxed encouraging sociable dynamic persuasive enthusiastic demonstrative

10. …on a bad day suspicious indecisive reserved stuffy cold overbearing aggressive controlling intolerant driving bland docile reliant stubborn plodding hasty frantic excitable indiscreet flamboyant

11. Let’s do it RIGHT Let’s do it NOW Let’s do it in a CARING way Let’s do it TOGETHER

12. BLOCKS!

13. questioning deliberate precise formal strong-willed competitive demanding determined caring patient sharing encouraging dynamic sociable persuasive enthusiastic

14.  Asks excellent fact-finding questions  Allows the team time to reflect and consider options  Demonstrates care by attention to detail  Provides accurate and timely data to support the project  Plays a questioning role within the team, ensuring decisions made will have a viable benefit to the business Gifts

15. Challenges  May appear cold, dispassionate and severe  May present so much information that the team loses interest  May ask too many questions and take too long to suggest a solution  May show discomfort with an unstructured meeting  May become irritated with team mates who appear disorganized and unplanned

16.  Excels at maintaining long-term relationships with team members  Listens well and takes time to establish needs  Takes a collaborative, partnership approach to implementation  Brings a voice of reason to the team, ensuring new ideas are really in the best interest of the business Gifts

17.  May be seen as hesitant and lack a sense of certainty in proposing solutions  May avoid confrontation or delivering a difficult message by sometimes taking the path of least resistance  May appear to lack passion and/or excitement about their area of responsibility  May be seen as slow to respond Challenges

18.  Brings great energy and enthusiasm to the role  Socializes well with the team and makes meetings positive and upbeat  Takes a creative approach to solving problems  Believes that anything is possible and talks in a compelling way about future possibilities  Brings optimism to the team, inspiring others to embrace new ideas and concepts Gifts

19.  May make promises they cannot keep  May lose track of time, show up late, or run over  May forget the finer details by focusing too much on the ‘big picture’  May lose interest in the project and fail to follow through completely Challenges

20. Gifts  Sets clear targets for themselves  Is honest and direct with the team  Presents ideas and facts with absolute certainty  Provides a fast response to the team’s needs  Brings energy and momentum to the project

21.  May be in a hurry to present a solution without always listening thoroughly to the business needs  May appear intimidating  May sometimes move on to the next big opportunity before finalizing the details of the last one  May be so single-minded that they fail to anticipate problems or explore alternative approaches Challenges

22. questioning deliberate precise formal strong-willed competitive demanding determined caring patient sharing encouraging dynamic sociable persuasive enthusiastic

23. Understanding yourself Understanding others Connecting Stress The power of team

24. “We understand another person in the same way as we understand, or seek to understand, ourselves. What we do not understand in ourselves, we do not understand in the other person either.”

25. ? But…. How do I know

26. EXTRAVERSION Flamboyant Outspoken Talkative Involved Bold Action Breadth Gregarious Outward Focus INTROVERSION Thoughtful Observant Intimate Quiet Depth Cautious Reserved Reflective Inward Focus Attitude: Expressing Energies

27. I just LOVE planning lunch with him! WOW, we are really in tune with each other! Bud Tina

28. She obviously has her act together How nice, bonding already! James Stephanie

29. INTROVERSION Thoughtful Observant Intimate Quiet Depth Cautious Reserved Reflective Inward Focus EXTRAVERSION Flamboyant Outspoken Talkative Involved Bold Action Breadth Gregarious Outward Focus HELLO!?!?!?!?!? Is anyone there? I thought you were HUNGRY! sigh…… Does she EVER shut up long enough to decide? Tina Stephanie

30. Rational Function: How we make decisions Focus on the relationship FEELING THINKING Focus on the task Competitive Detached Formal Impersonal Objective Correct Caring Informal Considerate Involved Personal Accommodating

39. Understanding yourself Understanding others Connecting Stress The power of team

40. If one does not understand a person, one tends to regard them as a fool fool. - CG Jung

42.  be entertaining & stimulating e friendly & sociable e open & flexible ore me with details  ask me to work alone  tie me down with routine Do not Do Approaching and Communicating

44.  be well prepared & thorough  let me consider the details  put things in writing  get too close or hug me  be flippant on important issues  change my routine without notice Do not Do Approaching and Communicating

46.  be patient & supportive  give me time to answer  work at my pace  ask my opinion  spring last minute surprises  push me to make quick decisions  take advantage of my good nature Do not Do Approaching and Communicating

48.  be bright, brief and be gone e direct & to the point  focus on results  try to take over  hesitate or waffle  focus on feelings Do not Do Approaching and Communicating

49. Color Burst!

50. Understanding yourself Understanding others Connecting Stress The power of team

51. Someone resetting my trip computer before the end of the month. Getting my feet wet while walking on water. Elephants walking on my flowers. People talking when I’m interrupting. STRESSSTRESS

52. cautious precise deliberate questioning formal analytical competitive demanding determined strong-willed purposeful driver caring encouraging sharing patient relaxed amiable sociable dynamic demonstrative enthusiastic persuasive expressive BEHAVIORSBEHAVIORS

53. suspicious indecisive reserved stuffy cold overbearing aggressive controlling intolerant driving bland docile reliant stubborn plodding hasty frantic excitable indiscreet flamboyant BADDAYBADDAY

54. Stress Cause poor quality, time wasted, lack of structure time out, fast action, place in control Stress Remedy First Response impatient aggressive irritable demanding Flipped Out withdrawn helpless offended misunderstood

55. Stress Cause rejection, restricted flexibility, no fun save face, outside the box, distraction Stress Remedy First Response hasty scream indiscretion throw things Flipped Out ice cold mission to kill no emotion detached

56. Stress Cause value violation, interruptions, unfair treatment sincerity, personal contact, trust restoration Stress Remedy First Response self doubt hurt feelings rumination stubborn Flipped Out very critical vicious destructive nasty

57. Stress Cause lack of focus, indecisiveness, out of control information, build a path forward, analysis Stress Remedy First Response withdraw split hairs hesitate go quietly Flipped Out lose control cry get loud get emotional

58. Understanding yourself Understanding others Connecting Stress The power of team

59. Top Q ualities

60. Problem solving Standards Process Analysis Roles Decision making Results Decisive Assertive Accountability Commitment Value Trust Listens Loyal Team Creativity Persuasive People Skills Involvement Approach to task objectives Determination Performance Discipline Impact Atmosphere Feelings Assisting Flexible Shares Ideas Vision Drive Enthusiasm Positive thinking Communication Meeting Planning Organization Time Mgmt Process

61. A team is a small number of people with complimentary skills who are committed to a common purpose, performance goals, and approach for which they hold themselves mutually accountable. The Wisdom of Teams 1999 Harper Business Books

62. Introvert 56% Extravert 44% Feeling 11% Thinking 89%

63. Introvert 50% Extravert 50% Feeling 50% Thinking 50%

64. Introvert 24% Extravert 76% Feeling 65% Thinking 35%

65. Introvert 84% Extravert 16% Feeling 47% Thinking 53%

66. Listen in Color

67. Your team will follow by example …know the shadow YOU cast!

68. ! It’s all up to YOU

69. Peace

70. Contact Information: Joel Ramseyer The Diagonal Group 973.361.1341 joel@thediagonalgroup.com

71. Thank you for attending! Please remember to complete and return your evaluation form following this session. Session Code: [4111]