1. Copyright © Open Text Corporation. All rights reserved. Slide 1 What You Need to Know Upgrading to Web Site Management version 10 Emily Stange March 29, 2011

2. Open Text Web Site Management version 10.x Open Text Web Site Management version 10 was the 2009 major release of our leading Web Content Management offering. Version 10.1 was released in August 2010 and the first service pack in January 2011. This release has been designed with usability aspects in mind to deliver a better experience to the site visitor, empower business users and power editors, allow agile and innovative content creation, and let organizations control their content processes. This presentation will briefly cover some of the new features available in WSM10.x and user interface (UI) design changes. It will also include some information regarding: What to prepare for when upgrading? What are some of the upgrade paths, options, and help available to you to succeed? Copyright © Open Text Corporation. All rights reserved. Slide 2

3. Support for latest Microsoft environments Supported Browsers  Internet Explorer 6, 7, and 8 (all components)  Mozilla Firefox 3.5, 3.6 (for editors)  Safari 4.x (for editors) Supported Operating Systems  Windows Server (or Advanced Server) 2003 and 2008 Supported Database Systems  MS SQL Server 2000, 2005, and 2008  Oracle (Version: 9i, 10g, 11g)

4. Significant Performance Improvements New PageBuilder  Based on Microsoft.NET Technology  Provides Multi-Processor and Multi-Threading Support  Utilizes Optimized Memory Management What this means to the end user  Up to 70 % better performance in different variations of project types e.g. Bilingual News archive: 285 pages in two languages and two projects e.g. Website in four languages: 7200 published pages, 5200 media files, total 500 MB

5. Configurable Process Management Configurable Process Manager A new configurable Process Manager has been implemented which allows the assigning of priorities, and the assigning of processes (e.g. publication, Validation) to queues. This allows administrators to define where they want their CMS performance to be focused, for example you may assign priority for faster publishing, or assign priority to processes which increase the responsiveness of CMS to content editors. Copyright © Open Text Corporation. All rights reserved. Slide 5

6. Greatly Enhanced Usability Highlights  Integrated navigation on left panel for easy access to SmartEdit view of a page using project structure  New panels for Clipboard, Templates, and Searches  Quick switch of Language and Project Variants  Quick switch between SmartEdit, Redlining, Form, and Preview  Drag & Drop page linking and creation  Right click Context Menu Highlights  Integrated navigation on left panel for easy access to SmartEdit view of a page using project structure  New panels for Clipboard, Templates, and Searches  Quick switch of Language and Project Variants  Quick switch between SmartEdit, Redlining, Form, and Preview  Drag & Drop page linking and creation  Right click Context Menu

7. Improved Search Management Highlights  Search available on every page  Customizable screen  Recent System and Saved searches  Additional ID search  Drag & Drop of column heads to group  Complete SmartEdit editing area for directly editing pages displayed in the list  Mass operations via Context Menu Highlights  Search available on every page  Customizable screen  Recent System and Saved searches  Additional ID search  Drag & Drop of column heads to group  Complete SmartEdit editing area for directly editing pages displayed in the list  Mass operations via Context Menu

8. Enhanced Task Management Highlights  All tasks in one list  Customizable screen  Complete SmartEdit editing area for directly editing pages displayed in the list  Mass operations via Context Menu Highlights  All tasks in one list  Customizable screen  Complete SmartEdit editing area for directly editing pages displayed in the list  Mass operations via Context Menu

9. iGoogle-like Homepage Highlights  Individual Homepage  Drag & Drop widgets  Predefined widgets for Tasks, Page Preview, Page Search, Saved Search and Web Page  Panel to add new widgets, edit layout and edit settings  Right click Context Menu available to quickly edit tasks or pages Highlights  Individual Homepage  Drag & Drop widgets  Predefined widgets for Tasks, Page Preview, Page Search, Saved Search and Web Page  Panel to add new widgets, edit layout and edit settings  Right click Context Menu available to quickly edit tasks or pages

10. New Online Help  New Online Help in Management Server and Delivery Server Copyright © Open Text Corporation. All rights reserved. Slide 10 Highlights  Based on Standard Open Text Online Help  Offers Search Functionality  Clear Navigation Structure Highlights  Based on Standard Open Text Online Help  Offers Search Functionality  Clear Navigation Structure Benefit Enhances the usability for an user Information can be found more quickly and easily

11. New Redlining Component Copyright © Open Text Corporation. All rights reserved. Slide 11 Highlights  Fast.NET component (also available for older MS version 7.5 and higher )  Highlights added, deleted, and changed content and html also with Tooltip  Left “Change Bar” shows all changes Highlights  Fast.NET component (also available for older MS version 7.5 and higher )  Highlights added, deleted, and changed content and html also with Tooltip  Left “Change Bar” shows all changes Slide 11 Change bar Deleted text Added text HTML change Benefit Quicker and easier editorial assessment of page content reviews

12. Drag & Drop Copyright © Open Text Corporation. All rights reserved. Slide 12 Highlights  Define Drag&Drop Areas in Templates  Drag&Drop allowed content classes to these areas  Change order of content in lists and containers via Drag&Drop  Disconnect pages via Drag&Drop Highlights  Define Drag&Drop Areas in Templates  Drag&Drop allowed content classes to these areas  Change order of content in lists and containers via Drag&Drop  Disconnect pages via Drag&Drop Drop Area Currently dragging a page Benefit Accelerated editorial work and visualize the result immediately

13. New Asset Manager Panel with Drag&Drop  Capabilities Copyright © Open Text Corporation. All rights reserved. Slide 13 Highlights  Add images via Drag&Drop to content in SmartEdit  Different list types with filter and search functionality Highlights  Add images via Drag&Drop to content in SmartEdit  Different list types with filter and search functionality List View More details Thumbnail View Search Capabilities Benefit Enhances editor’s usability and speed up the work with digital assets

14. New Asset Manager Editor to modify assets  New Asset Manager Editor in SmartEdit to modify assets Copyright © Open Text Corporation. All rights reserved. Slide 14 Highlights  Manipulate assets directly from SmartEdit including preview Resize Rotate Flip Convert Edit attributes Save as different versions Highlights  Manipulate assets directly from SmartEdit including preview Resize Rotate Flip Convert Edit attributes Save as different versions Edit menu Versions Benefit Enhances editor’s usability and gives an quick access on the action menu

15. What does this mean For your installation  Usability Enhancements for editors and administrators  Helps to accelerate the daily editorial work  Improved support for a non-technical editor creating and editing content  Enhancements for admins developing and tracking web site projects  reduces the costs for training, internal support and IT Copyright © Open Text Corporation. All rights reserved. Slide 15

16. New Graphical User Interface for Delivery Server Copyright © Open Text Corporation. All rights reserved. Slide 16 Highlights  Better usability through shorter click ways e.g. easy switch between projects  Clear separation of areas like Project, Users, Collaboration, Connectors, Server Manager, Monitoring Highlights  Better usability through shorter click ways e.g. easy switch between projects  Clear separation of areas like Project, Users, Collaboration, Connectors, Server Manager, Monitoring Benefit Enhances the usability for an administrator Quick access on important action menus

17. Access to OT Social Communities Objects Copyright © Open Text Corporation. All rights reserved. Slide 17 Highlights  Configuration of a OT Social Communities (Collaboration Server)  Create and maintain wikis, blogs and forums.  Based on existing VCA 8.0 portlets Highlights  Configuration of a OT Social Communities (Collaboration Server)  Create and maintain wikis, blogs and forums.  Based on existing VCA 8.0 portlets Benefit Easy creation and administration of Social Media components

18. New HTTP Connector Copyright © Open Text Corporation. All rights reserved. Slide 18 Highlights Pre-define REST API method calls without any programming skills Use Placeholders for dynamic method calls to integrate session-, user-, and content attributes Highlights Pre-define REST API method calls without any programming skills Use Placeholders for dynamic method calls to integrate session-, user-, and content attributes Benefit Any type of Social Media component can be added and administered

19. Extended Search Engine Connector with Open Text Common Search Copyright © Open Text Corporation. All rights reserved. Slide 19 Highlights  Administration of Verity, OT7 HTTP, OT Common Search search engine connectors  Parallel usage of different search engines  Test functionality to ensure a correct configuration Highlights  Administration of Verity, OT7 HTTP, OT Common Search search engine connectors  Parallel usage of different search engines  Test functionality to ensure a correct configuration Benefit Supports the preferred and standardized Open Text Search Engine now

20. Integration with Open Text MM 7.0 Copyright © Open Text Corporation. All rights reserved. Slide 20 Highlights  Integration of Management Server into the menus of the new Flex User Interface Highlights  Integration of Management Server into the menus of the new Flex User Interface Benefit Supports the actual version of Media Management (former Artesia)

21. What does this mean For your installation  Updating and adding new integrations  Fully support of Social Communities (former Vignette Social Media)  Enhances the 3 rd Party application integration  Integrated with the actual ECM Suite releases like Media Management 7.0  Web Site Management highly integrated with the Open Text ECM Suite, as part of the ECM story at the customer’s side Copyright © Open Text Corporation. All rights reserved. Slide 21

22. Additional Features (more details in Release notes)  New SAP Portal Manager  New Search API  Web 2.0 Enhancements  Enhanced Installation Wizard  Enhanced Usage of Transport Package  New Support Information Tool  New Migration Tool  Improved Logging  Improved Locking  Extended User Administration Copyright © Open Text Corporation. All rights reserved. Slide 22

23. Upgrade Preparation The following items should be identified prior to upgrade and tested in each project after the upgrade is complete.  Unique page types  Navigation menus  Pre-execution code  Plug-ins  User-defined jobs  Search  Personalization  Application integration Copyright © Open Text Corporation. All rights reserved. Slide 23

24. Upgrade Paths Management Server  If your current RedDot CMS version is 6.0 or later, you can update directly to version 10.x.  If your installation has a build number earlier than 5.0.0.49, you will have to update to Version 5.0 first. Delivery Server  The Delivery Server 10.x installation will install a completely new Delivery Server system.  If you want to migrate data from an earlier version of Delivery Server or RedDot LiveServer to Delivery Server 10.x, you can do this using the Delivery Server Migration Tool. Copyright © Open Text Corporation. All rights reserved. Slide 24

25. Open Text Upgrade Package Open Text consulting services offers a thorough upgrade package to assist its customers to make smooth transition into WS10.x  Available for customers running older versions of RedDot CMS/LiveServer or Open Text Management Server/Delivery Server  Align projects with current Open Text standards and best practices  Upgrade with minimal disruption to operations  Open Text and customer work in conjunction for best results

26. Upgrade Package Step 1: Workshop  One-on-one session with an Open Text Project Manager  Identify how your projects can best benefit from the new features available in WS10.x Step 2: Project Audit  Follow standardized checklist for audit  Analyze project structure and navigation  Create “spring cleaning” checklist to align projects with current Open Text standards and best practices Step 3: Documented Upgrade  Record of software upgrade steps  Update projects to align with new WS10.x framework and to address areas identified for improvement during Workshop  Record of project upgrades  Unit test projects to confirm functionality Copyright © Open Text Corporation. All rights reserved. Slide 26

27. Thank You Emily Stange Senior Solutions Consultant Web Site Management estange@opentext.com estange@opentext.com Copyright © Open Text Corporation. All rights reserved. Slide 27