1. Computing & Technology School of Science and Technology A.A.S. in Information Technology CIP Code: 11-0103 Program Code: 514 1 Program Quality Improvement Report 2009-2010

2. Program actions since last assessment presentation 1.Have meeting with stakeholders of the IT Program in order to set target scores of different outcomes for the 2009-2010. 1.To performs a pretest as well as continue with posttest in IT2063. 2

3. Program actions since last assessment presentation 3.Insert in assessment in outcome SLO2.…must understand the impact that information technology has on society as a whole and must know the importance of continual learning in the CIS 1013 Intro to Computer Information Systems. 4.Insert in assessment in outcome SLO4. …must be able to choose from a variety of different problem solving methodologies to analytically formulate a solution using a high level programming language in IT2413 Programming II. 3

4. Student-Learning or Service Outcomes 1.must understand the value of high ethical standards (Bloom’s Knowledge); 2.must understand the impact that information technology has on society as a whole and must know the importance of continual learning (Bloom’s Knowledge); 3.must possess the ability to communicate in a variety of settings using oral, written, multimedia techniques to a variety of audiences and must interact with and understand diverse groups using a strong IT vocabulary (Bloom’s Application); 4 Program Quality Improvement Report 2009-2010

5. Student-Learning or Service Outcomes 4. must be able to choose from a variety of different problem solving methodologies to analytically formulate a solution using a high level programming language (Bloom’s Analysis); 5. must understand the planning, performing, and evaluation process as it relates to information technology operations and must understand system phases, and the Systems Development Life Cycle (SDLC) (Bloom’s Knowledge); and 5 Program Quality Improvement Report 2009-2010

6. Student-Learning or Service Outcomes 6. must understand basic computer networks infrastructure and demonstrate proficiency in assembling, configuring and administering networks (Bloom’s Knowledge & Application). 6 Program Quality Improvement Report 2009-2010

7. Alignment of Outcomes The AAS in IT program as well as all programs in the CaT Department support the University Mission as found in the Cameron University Plan 2013 and as stated below: “Cameron University provides a diverse and dynamic student body access to quality educational opportunities; foster a student-centered academic environment that combines innovative classroom teaching with experiential learning; prepare students for professional success, responsible citizenship, life-long learning, and meaningful contributions to a rapidly changing world; and is a driven force in the cultural life and economic development of the region.” 7 Program Quality Improvement Report 2009-2010

8. Alignment of Outcomes Outcomes 1, 2  Responsible citizenship Outcomes 1, 2, 3, 4, 5, 6  professional success Outcome 2, 6  Prepare students for life-long learning 8 Program Quality Improvement Report 2009-2010

9. Alignment of Outcomes As well as the School of science & Technology mission of educate students in an intellectual atmosphere based on academic excellence, high ethical standards, and exposure to the latest advances in our academic disciplines; assist our students in developing the skills and confidence to excel as life-long learners; prepare our graduates for success in a diverse and dynamic environment; create an atmosphere conducive to professional growth for faculty and staff; support community efforts relevant to Cameron University. 9 Program Quality Improvement Report 2009-2010

10. Alignment of Outcomes And the Computing and Technology Department Mission of providing quality academic programs based on academic excellence, high ethical standards, and learning outcomes for each of the computing and technology disciplines; assist students in developing the skills and confidence to excel as life-long learners; prepare computing and technology graduates at both the A.A.S. and B.S. levels for success in a diverse and dynamic environment; provide faculty and staff with an atmosphere conducive to professional growth through an annual individualized appraisal program; support community efforts involving computing and technology disciplines relevant to the university, school, and department. 10 Program Quality Improvement Report 2009-2010

11. Measures of Learning and Service Outcomes Direct measures of student-learning or service outcomes: Locally developed tests The Blackboard tool blogging was used to receive feedback from students Program Quality Improvement Report 2009-2010 11

12. Measures of Learning and Service Outcomes Strategies & Methodologies that address shortfalls in student learning or services prior to graduation Computer resources for doing more hands-on: – Myitlab – Mac computers for networking and installation of operating systems Program Quality Improvement Report 2010-2011 12

13. Measures of Learning and Service Outcomes Strategies & Methodologies that address shortfalls in student learning or services prior to graduation Partnership with the Cyber Security Education Consortium (CSEC): ⁻Faculty training - three faculty have attended 3 workshops and two have attended 1 workshop, ⁻Alignment of IAS courses to core areas of CSEC. Program Quality Improvement Report 2010-2011 13

14. Measures of Learning and Service Outcomes Strategies & Methodologies that address shortfalls in student learning or services prior to graduation Offering of more options in schedule an teaching delivery: ⁻Course delivering time change (ex. night classes), ⁻IAS 2233 is under development as an online course. Program Quality Improvement Report 2010-2011 14

15. Report on actions from the three previously chosen priority outcomes We perform an action plan that includes all six outcomes:  First outcome changed must understand and demonstrate application of a high ethical standard to must understand the value of high ethical standard 15 Program Quality Improvement Report 2009-2010

16. Report on actions from the three previously chosen priority outcomes  Develop of the master syllabi for IT courses mapping outcomes to specific course outcomes. Found at W:\Workgrps\Computing\Syllabi\_Master Syllabi\IT_MasterSyllabi  Posted in the web page including study plan. Found at http://www.cameron.edu/comptech/syllabi/syllabi.html And http://www.cameron.edu/comptech/typical/typical.html 16 Program Quality Improvement Report 2009-2010

17. Report on actions from the three previously chosen priority outcomes  Compare our program with other Universities. We are now part of the Cyber Security Education Consortium and we are aligning our courses to the core of CSEC 17 Program Quality Improvement Report 2009-2010

18. Student-learning or service outcome and measurements PROGRAM OUTCOME # 1 CURRICULUM AREA OR TARGET AUDIENCE MEASUREMENTS OF STUDENT LEARNING OR SERVICE OUTCOME Measurements Methods used to determine validity of measurement instruments Methods used to determine reliability of measurements Schedule for measurements must understand the value of a high ethical standard CIS 1013 – EET1063 - IAS2233 Locally developed test (direct) No method used until now No method used until now Annually, Fall Semester 18 Program Quality Improvement Report 2009-2010

19. Display of Assessment Data – must understand the value of high ethical standards 19 Program Quality Improvement Report 2009-2010 Score012345678910111213 # Students000000000110111 Overall rating: 12.43 over a scale of 13. Standard dev. Of 1.28 On the final a total of 14 students were given three scenarios that may occur a in school or work environment that pose ethical dilemmas. The responses were measured on a scale of zero and one. One (1), being able to provide the response with a valid explanation of the Response, and zero (0) for failing to provide a valid response or explanation.

20. Analysis of Assessment Data - must understand the value of high ethical standards This is the first time that we took assessment of this outcome, for this reason we did not 1.Use a multi-year trend chart to demonstrate effectiveness of the outcome over time, preferably with 3 or more years of data 2.Compare data to Oklahoma, regional/peer institution norms if available 3.Compare data to national norms if available 20 Program Quality Improvement Report 2009-2010

21. Action Plan for Student- Learning must understand the value of high ethical standards 1.To continue emphasis in the importance and knowledge of the value of ethics in our society. 2.To review if this outcome is measured in the Information Systems (IS) standard exam; if not, to continue with in house test. 21 Program Quality Improvement Report 2009-2010

22. Student-learning or service outcome and measurements PROGRAM OUTCOME # 2 CURRICULUM AREA OR TARGET AUDIENCE MEASUREMENTS OF STUDENT LEARNING OR SERVICE OUTCOME Measurements Methods used to determine validity of measurement instruments Methods used to determine reliability of measurements Schedule for measurements must understand the impact that information technology has on society as a whole and must know the importance of continual learning; CIS 1013Post in Blackboard a Blog about the mission of the University No method used until now No method used until now Annually, Spring Semester 22 Program Quality Improvement Report 2009-2010

23. Display of Assessment Data – must know the importance of continual learning Score123 No. of Scores4818 Program Quality Improvement Report 2010-2011 23 Overall rating: 2.5 over a scale of 3 A total of 30 students participated in a blog posted on Blackboard about The third bullet of our University mission: ” Prepare students for professional Success, responsible citizenship, life-long learning, and a meaningful Contributions to a rapidly changing world.” A rubric of 1, 2, 3 was used, being 3 the highest score.

24. Display of Assessment Data – must know the importance of continual learning Example of students comments from blog: “This is my second semester at CU. I have taken classes from other colleges and universities. So far the degree plans incorporates the goals of the mission statement. Classes such as speech, this computer class and so forth that are required give us the tools to further our education.” “How fortunate we are in southwest Oklahoma to have Cameron University so conveniently located and so capably meeting our changing educational needs. Whether we're upgrading skills for an existing job or re-training for a new career, whether we're fresh from high school or long-retired exploring new interests, Cameron certainly does prepare us for professional success, encourage responsible citizenship and, through life-long learning, allow us to continue to make meaningful contributions to our world.” Program Quality Improvement Report 2010-2011 24

25. Analysis of Assessment Data - must know the importance of continual learning This is the first time that we took assessment of this outcome, for this reason we did not 1.Use a multi-year trend chart to demonstrate effectiveness of the outcome over time, preferably with 3 or more years of data 2.Compare data to Oklahoma, regional/peer institution norms if available 3.Compare data to national norms if available 25 Program Quality Improvement Report 2009-2010

26. Action Plan for Student- Learning must know the importance of continual learning 1.Review of course content to match certifications (May 2011) 2.Resources needed: One Faculty with lower load 26 Program Quality Improvement Report 2009-2010

27. Student-learning or service outcome and measurements PROGRAM OUTCOME # 6 CURRICULUM AREA OR TARGET AUDIENCE MEASUREMENTS OF STUDENT LEARNING OR SERVICE OUTCOME Measurements Methods used to determine validity of measurement instruments Methods used to determine reliability of measurements Schedule for measurements must understand basic computer networks infrastructure and demonstrate proficiency in assembling, configuring and administering networks. EET 1063 – IT 2063 Embedded questions in exams No method used until now No method used until now Annually, Spring Semester 27 Program Quality Improvement Report 2009-2010

28. Display of Assessment Data – proficiency in assembling, configuring and administering networks A total of 14 students were given a pre-test on the first day of class. The main focus of the test was to determine students’ previous exposure to installation, configuration and administration of operating systems in a network. Each Pre-test was scored on a scale of zero (0) to fourteen (14), with zero indicating no exposure and fourteen indicating mastery: Program Quality Improvement Report 2010-2011 28 Score01234567891011121314 # Students121220011210010 Pretest Mean: 5.29, standard dev 4.0

29. Display of Assessment Data – proficiency in assembling, configuring and administering networks A Post-test was given to 14 students along with the final exam on May 4, 2010. The Post-test was the same as the Pre-test. The objective of the Post-test was to determine the student learning after completing the course: Program Quality Improvement Report 2010-2011 29 Score01234567891011121314 # Students000000000411503 Post test Mean: 11.36, standard dev 1.9

30. Display of Assessment Data – proficiency in assembling, configuring and administering networks Variable 1Variable 2 Mean5.28571428611.35714286 Variance16.065934073.631868132 Observations14 P(T<=t) one-tail8.27215 * E-06 Program Quality Improvement Report 2010-2011 30 Comparison of scores of Pre-test & Post-test: Conclusion: the two distributions are statistically significant, i.e., different.

31. Display of Assessment Data – proficiency in assembling, configuring and administering networks Program Quality Improvement Report 2010-2011 31 Overall rating over a scale of 100 YearAverageStd. dev.# Participants 200881.828.7411 200995.909.5814 Comparing with previous year Comparing 2008 with 2009 we see on average an increase in the Learning process for this outcome.

32. Action Plan for Student- Learning proficiency in assembling, configuring and administering networks 1.Install Mac computers in the Lab 2.Review of text books and course content to match certifications 3.Resources needed: One Faculty with lower load 32 Program Quality Improvement Report 2009-2010

33. Action Plan IT – 3 years To get accreditation as a Center of Academic excellence (year 2013) To continue review of Outcomes Resources needed: One Faculty with lower load Program Quality Improvement Report 2010-2011 33

34. Published information on graduates 34 Academic Year 09-10 Entered Graduate SchoolWorking In Discipline Other Summer 2009 Fall 2009 Spring 2010 1 Total Program Quality Improvement Report 2009-2010