1. In the Name of God Most Greasiest the Most Merciful

2. Construction Engineering And Management Department CEM 515 Semester 082 8 th march 2009

3. FLOWCHRAT

4. Supervised by Dr. Abdulaziz Bubshait

5. Request of fire extinguisher Process at KFUPM Presentation of

6. Prepared by AL-Yamani Muhammad

7. Problem Description The “ delay in the response ” to a request of inspection a fire extinguisher, was a major problem facing the S.S department, that which had always negatively affect our commitment to OSHA codes. Next, we can see the key steps of the overall process, which called “ High level Process Diagram. ”

8. High level Process Diagram

9. Request Restore data Check Fire Extinguisher Tack needed action

10. FLOWCHART TECHNIQUE Pre to flowchart Technique – one of the quality tools - those steps of the process must to be brought to the detailed level. the purpose of that is to locate the roots of delaying the responses to the request of the customer. After locating those roots, redesigning and modifying the process flowchart will help in improving the response time.

11. Detailed Process Flowchart

12. Customer Customer D.G. D.G. Contracted Contracted Company Company Secretary Secretary Safety Safety Technician Technician IT IT Classify Request Receive Request Send to Safety Technician Receive Request Accomplish Request Inform Customer Receive Request Send To Contracted Company Report To D.G Assign Safety Technician Take needed Action Evaluate Fire Extinguisher Submit Request Date Update Need maintenance Need Replacement Data Restore

13. Customer Customer D.G. D.G. Contracted Contracted Company Company Secretary Secretary Safety Safety Technician Technician IT IT Classify Request Receive Request Send to Safety Technician Receive Request Accomplish Request Inform Customer Receive Request Send To Contracted Company Report To D.G Assign Safety Technician Take needed Action Evaluate Fire Extinguisher Submit Request Date Update Need maintenance Need Replacement Data Restore

14. Receive Request Accomplish Request Inform Customer Receive Request Send To Contracted Company Report To D.G Take needed Action Evaluate Fire Extinguisher Submit Request Date Update Need maintenance Need Replacement Data Restore C.C. of the Request RequesterD.GSafetyDepartmentContractorIT

15. Conclusion The effectiveness of this methodology can be easily noticed throughout its direct outcome in a form of the saved time. The practical implementation of the shown modifications resulted a saving in the response time upto (50%).

16. Thank you