1. Copyright © 2007 South-Western. All rights reserved. Chapter 11 Hiring, Training, and Evaluating Employees

2. Copyright © 2007 South-Western. All rights reserved. Learning Objectives Improving Productivity and Quality Evaluation Planning Skills Opportunity Compensation Labor Unions

3. Hiring, Training, and Evaluating Employees Copyright © 2007 South-Western. All rights reserved. The Key Decisions in Running a Business

4. Hiring, Training, and Evaluating Employees Copyright © 2007 South-Western. All rights reserved. H.R. Planning Forecasting Job Analysis Recruiting Planning Opportunity Compensation Skills Evaluation Labor Unions

5. Hiring, Training, and Evaluating Employees Copyright © 2007 South-Western. All rights reserved. Recruitment Internal - Promotions External - Screening Planning Opportunity Compensation Skills Evaluation Labor Unions

6. Hiring, Training, and Evaluating Employees Copyright © 2007 South-Western. All rights reserved. Recruitment Planning Opportunity Compensation Skills Evaluation Labor Unions

7. Hiring, Training, and Evaluating Employees Copyright © 2007 South-Western. All rights reserved. Federal Laws Equal Pay Act 1963 Civil Rights Act 1964 Age Discrimination in Employment Act 1967 Americans with Disabilities Act (ADA) 1990 Civil Rights Act 1991 Planning Opportunity Compensation Skills Evaluation Labor Unions

8. Hiring, Training, and Evaluating Employees Copyright © 2007 South-Western. All rights reserved. Diversity Innovative Interaction Labor Pool Planning Opportunity Compensation Skills Evaluation Labor Unions

9. Hiring, Training, and Evaluating Employees Copyright © 2007 South-Western. All rights reserved. Compensation Package Salary Stock Options Commissions BonusesProfit Sharing Perquisites Benefits Planning Opportunity Compensation Skills Evaluation Labor Unions

10. Hiring, Training, and Evaluating Employees Copyright © 2007 South-Western. All rights reserved. Employee Skills Planning Opportunity Compensation Skills Evaluation Labor Unions

11. Hiring, Training, and Evaluating Employees Copyright © 2007 South-Western. All rights reserved. Evaluating Performance Planning Opportunity Compensation Skills Evaluation Labor Unions

12. Hiring, Training, and Evaluating Employees Copyright © 2007 South-Western. All rights reserved. Evaluation Form Planning Opportunity Compensation Skills Evaluation Labor Unions

13. Hiring, Training, and Evaluating Employees Copyright © 2007 South-Western. All rights reserved. Evaluation Form 1 – Communicate responsibilities 2 – Inform of deficiencies 3 – Be consistent Planning Opportunity Compensation Skills Evaluation Labor Unions

14. Hiring, Training, and Evaluating Employees Copyright © 2007 South-Western. All rights reserved. Action Due to Performance Planning Opportunity Compensation Skills Evaluation Labor Unions

15. Hiring, Training, and Evaluating Employees Copyright © 2007 South-Western. All rights reserved. Employee Lawsuits Equal Employment Opportunity Commission (EEOC) 80% No Cause 20% Cause Planning Opportunity Compensation Skills Evaluation Labor Unions

16. Hiring, Training, and Evaluating Employees Copyright © 2007 South-Western. All rights reserved. Labor Unions Planning Opportunity Compensation Skills Evaluation Labor Unions Norris-LaGuardia Act Wagner Act Landrum-Griffin Act Taft-Hartley Act Craft Industrial

17. Hiring, Training, and Evaluating Employees Copyright © 2007 South-Western. All rights reserved. Labor Negotiations Planning Opportunity Compensation Skills Evaluation Labor Unions Salaries Job Security Grievances Management Rights

18. Hiring, Training, and Evaluating Employees Copyright © 2007 South-Western. All rights reserved. Labor Conflicts Planning Opportunity Compensation Skills Evaluation Labor Unions Picketing Boycott Strike Injunction Lockout