1. The Wisconsin Way Inventing Coordination Through Creativity, Flexibility, and Risk-Taking Bobbie Beson-Crone Human Services Transportation Coordination Program Manager Wisconsin Department of Transportation

2. 18 th National Conference on Rural Public and Intercity Bus Transportation WisDOT 2 Rural vs. Urban Counties  52 rural (non- metro) counties  20 urban (metro) counties

3. 18 th National Conference on Rural Public and Intercity Bus Transportation WisDOT 3 Wisconsin Public Transit  Transit in 54 of 72 counties, 5 reservations  Over 75% served by transit, including paratransit  A significant amount of service, too many gaps

4. 18 th National Conference on Rural Public and Intercity Bus Transportation WisDOT 4  9 RPC’s  13 MPO’s Wisconsin RPC’s & MPO’s

5. 18 th National Conference on Rural Public and Intercity Bus Transportation WisDOT 5 2006 Coordination Planning Process  RPC planners conducted county meetings  Used UWR:Framework for Action  WisDOT provided: Orientation & training for planners A toolkit for planners Admin fiscal support for meetings

6. 18 th National Conference on Rural Public and Intercity Bus Transportation WisDOT 6 2006 Process: Lessons Learned  Non-traditional stakeholders  Inventory of resources/ providers  New county relationships  Education & awareness of available funding  >50% “did nothing” beyond ’06 meeting  No ownership by County  Reverted to old “TCC” membership

7. 18 th National Conference on Rural Public and Intercity Bus Transportation WisDOT 7 2006 County Plans 11 Priorities 1. Transportation Coordination Committee Membership 2. Transportation and/or Mobility Manager 3. Increase volunteers 4. Communication Education & Marketing 5. Inter-County and Regional Coordination 6. Expanded Service 7. Technology: Centralized Dispatch, Scheduling & Financial Tracking 8. Assessment: Inventory of Capital, Vehicles, Providers & Service 9. Grants & Funding Sources 10. Customer Service: Opinion & Satisfaction Surveys 11. Increase Rural Transportation Service & Strategies

8. 18 th National Conference on Rural Public and Intercity Bus Transportation WisDOT 8 Wisconsin Model of Coordination  ICTC hired National Consultant  4 objectives: Assess state agencies Assess 8 counties 2 mini-regions Compare WI to 8 similar states Develop model with implementation strategies

9. 18 th National Conference on Rural Public and Intercity Bus Transportation WisDOT 9 2008 Coordination Planning Process  Developed by RPC planner/WisDOT work group  Focus on: “Buy-in”/plan ownership Multi-county & regional planning Strategies in Plans Flexibility in coordination plan development  New toolkit, meeting planner/owner focus

10. 18 th National Conference on Rural Public and Intercity Bus Transportation WisDOT 10 2008 Planning Process: WisDOT & RPC Role  WisDOT: Facilitated RPC/WisDOT workgroup Developed Toolkit for Meeting Coordinators & plan owners Orientation on Toolkit and 2008 process Doubled admin. fiscal support  RPC’s: Consultant’s to process Communicated new process to “local” entities Provided demographic info. and mapping Facilitated multi- county/regional meetings

11. 18 th National Conference on Rural Public and Intercity Bus Transportation WisDOT 11 2008 Planning Process: Plan Requirements Required Plan Components:  Assessment of existing service  Assessment of transit needs  Assessment of transit gaps  Strategies in Plan to remedy needs & gaps

12. 18 th National Conference on Rural Public and Intercity Bus Transportation WisDOT 12 2005-2008 Grant Applications

13. 18 th National Conference on Rural Public and Intercity Bus Transportation WisDOT 13 2005-2008 Multi-County/Regional Planning

14. 18 th National Conference on Rural Public and Intercity Bus Transportation WisDOT 14 Mobility Management Training Program  Focus of New Freedom funds  Co-funded with DVR  Federal transportation grants currently fund 26 mobility managers  Formal 9 mo. training program: Communication for shared learning Forum for Wisconsin based best practices

15. 18 th National Conference on Rural Public and Intercity Bus Transportation WisDOT 15 What’s next? ICTC’s Report to the Governor  Executive Order for formalized basis for ICTC: Dedicate staff position & admin support Dept. secretaries are responsible for coordination in/between agencies Formalize SAC Charge ICTC with making policy recommendations to implement WI Model of Coordination  Develop pilot projects to test regional coordinated Medicaid and HST networks

16. 18 th National Conference on Rural Public and Intercity Bus Transportation WisDOT 16 WisDOT Web Links: Transportation Coordination: http://www.dot.wisconsin.gov/localgov/coordination/index.htm 2008 Coordination Toolkit: http://www.dot.wisconsin.gov/localgov/transit/toolkit.htm Wisconsin Transportation Coordination Model: http://www.dot.wisconsin.gov/localgov/coordination/model.htm Further info. contact: Bobbie Beson-Crone, 608-266-6812; bobbie.beson-crone@dot.state.wi.us