1. Sources of Information

2. What is a Source of Reference Paper Based Information that is stored by traditional means such as: Information that is stored by traditional means such as: Reference Books Reference Books Newspapers Newspapers Periodicals Periodicals Directories Directories Maps etc Maps etc

3. What is a Source of Reference Electronic/computer CD Rom CD Rom Internet Internet Computer Files Computer Filesdatabasesspreadsheets

4. What is a Source of Reference People-based Essential information can be obtained from other people with specialised knowledge Essential information can be obtained from other people with specialised knowledge You would not have to refer to any other data You would not have to refer to any other data

5. Why do Businesses need Sources of Reference Concise, up-to-date information is essential for any business to function efficiently Concise, up-to-date information is essential for any business to function efficiently Information can be obtained from 2 sources Information can be obtained from 2 sources 1. Inside the business 2. Outside the business

6. Inside The Business From internal sources within the organisation From internal sources within the organisation Sales Figures from the Sales Department Sales Figures from the Sales Department Information from your supervisor Information from your supervisor

7. Outside The Business From outwith the organisation From outwith the organisation Tourist Information Agency Tourist Information Agency Travel Agents Travel Agents Libraries Libraries Banks Banks

8. What are the advantages of using New Technology The information is up-to-date The information is up-to-date The information is easy to access, 24 hours a day The information is easy to access, 24 hours a day It is less expensive, in terms of time saved, than searching through paper- based sources of reference because of speed of access It is less expensive, in terms of time saved, than searching through paper- based sources of reference because of speed of access

9. Teletext Computer based retrieval system accessed from special TV set. Information can only be read – no interaction Computer based retrieval system accessed from special TV set. Information can only be read – no interaction Examples – News. Weather, Finance, TV listings, Share prices etc Examples – News. Weather, Finance, TV listings, Share prices etc

10. CD-Rom Holds a vast amount of data – Using the search feature info can be found very quickly Holds a vast amount of data – Using the search feature info can be found very quickly Some common ones are: Encarta, Grolier’s Newspapers, Encyclopaedia Britannica Some common ones are: Encarta, Grolier’s Newspapers, Encyclopaedia Britannica

11. The Internet A world-wide network of computers linked together via telephone lines. Consists of WWW. And E-mail A world-wide network of computers linked together via telephone lines. Consists of WWW. And E-mail Common info is News, Supplier Info, Finance, Travel, Entertainment etc Common info is News, Supplier Info, Finance, Travel, Entertainment etc