1. PowerPoint Presentation by Charlie Cook The University of West Alabama SECTION 5 Employee Relations © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible Web site, in whole or in part. CHAPTER 14 Risk Management and Worker Protection

2. © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible Web site, in whole or in part.14–2 Chapter Objectives Identify the components of risk management.Identify the components of risk management. Discuss three legal areas affecting safety and health.Discuss three legal areas affecting safety and health. Identify the basic provisions of the Occupational Safety and Health Act of 1970 and recordkeeping and inspection requirements.Identify the basic provisions of the Occupational Safety and Health Act of 1970 and recordkeeping and inspection requirements. Discuss the activities that constitute effective safety management.Discuss the activities that constitute effective safety management. List three workplace health issues and how employers are responding to them.List three workplace health issues and how employers are responding to them. Explain workplace violence as a security issue and describe some components of an effective security program.Explain workplace violence as a security issue and describe some components of an effective security program. Describe the nature and importance of disaster preparation and recovery planning for HR.Describe the nature and importance of disaster preparation and recovery planning for HR. After you have read this chapter, you should be able to:

3. © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible Web site, in whole or in part.14–3 Effective Risk Management Risk ManagementRisk Management  Involves responsibilities to consider physical, human, and financial factors to protect organizational and individual interests. Focus of Risk Management Health (Individual) Safety (Physical) Security (Organizational)

4. © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible Web site, in whole or in part.14–4 Risk Management Preventing accidents and health problems at work Planning for terrorism attack Preparing for natural disasters Anticipating global disease outbreaks Protecting against workplace violence Ensuring HR data are secure Risk Management Concerns

5. © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible Web site, in whole or in part.14–5 FIGURE 14–1 Hidden Costs of Accidents

6. © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible Web site, in whole or in part.14–6 Risk Management Size and location of organizations Industry characteristics and demands Involvement and capabilities of HR professionals Strategic priorities of each organization Geographic and global location factors Government- mandated programs and requirements Factors Affecting Risk Management

7. © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible Web site, in whole or in part.14–7 Global Health, Safety, and Security International Emergency Health Services International Security and Terrorism Kidnapping and Other Acts of Violence Health and Safety in High-Risk International Environments

8. © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible Web site, in whole or in part.14–8 Legal Requirements for Safety and Health Major Legal Areas Workers’ Compensation Americans with Disabilities Act and Safety Issues Child Labor Laws

9. © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible Web site, in whole or in part.14–9 FIGURE 14–2 Sample of Worker’s Comp Covered Injuries Source: Adapted from Nicole Nestoriak and Brooks Pierce, “Comparing Workers Compensation Claims with Establishments Responses to the 5011,” Monthly Labor Review, May 2009, 63.

10. © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible Web site, in whole or in part.14–10 FIGURE 14–3 Selected Child Labor Hazardous Occupations (minimum age: 18 years)

11. © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible Web site, in whole or in part.14–11 Occupational Safety and Health Act Occupational Safety and Health Act of 1970Occupational Safety and Health Act of 1970  Passed to assure safe and healthful working conditions.  Occupational Safety and Health Administration (OSHA) administers provisions of the Act.  OSHA Enforcement Standards regulate equipment and working environments:  The “general duty” of employers to provide safe and healthy working conditions.  Notification and posters are required of employers to inform employees of OSHA’s safety and health standards.

12. © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible Web site, in whole or in part.14–12 FIGURE 14–4 Distribution of Nonfatal Occupational Injuries versus Illnesses by Private Industry Sector, 2008

13. © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible Web site, in whole or in part.14–13 Occupational Safety and Health Act (cont’d) Hazard Communication Bloodborne Pathogens Personal Protective Equipment (PPE) Cumulative Stress Disorders Work Assignments OSHA Enforcement Standards

14. © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible Web site, in whole or in part.14–14 Occupational Safety and Health Act (cont’d) Reproductive Health Maintain safe workplace by seeking safest working methods. Comply with state and federal safety laws. Inform employees of known risks. Document employee acceptance of any risks. Refusing Unsafe Work Work Assignments and OSHA: Employer Obligations and Employee Rights The employee’s fear is objectively reasonable. The employee has tried to have the dangerous condition corrected. Using normal procedures to solve the problem has not worked.

15. © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible Web site, in whole or in part.14–15 OSHA Recordkeeping Requirements Types of Injuries Injury- or illness-related death Lost-time or disability injuries Medical care injuries Minor injuries

16. © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible Web site, in whole or in part.14–16 FIGURE 14–5 Guide to Recordability of Cases under the Occupational Safety and Health Act

17. © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible Web site, in whole or in part.14–17 OSHA Inspections On-the-Spot InspectionsOn-the-Spot Inspections  Compliance officers  Marshall v. Barlow’s, Inc. Dealing with an InspectionDealing with an Inspection  Check credentials  Opening conference  Safety record check  On-the-spot inspection Citations and ViolationsCitations and Violations  Imminent danger  Serious  Other than serious  De minimis  Willful and repeated

18. © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible Web site, in whole or in part.14–18 FIGURE 14–6 Typical Division of HR Responsibilities: Health, Safety, and Security

19. © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible Web site, in whole or in part.14–19 Safety Management Managing Safety Effectively Organizational Commitment and a Safety Culture Safety Policies, Discipline, and Recordkeeping Safety Training and Communication Safety Planning through Safety Committees

20. © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible Web site, in whole or in part.14–20 Safety Management Organizational commitment Policies, discipline, and recordkeeping Training and communication Participation (safety committees) Inspection, investigation, and evaluation Effective Safety Management

21. © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible Web site, in whole or in part.14–21 FIGURE 14–7 Approaches to Effective Safety Management

22. © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible Web site, in whole or in part.14–22 FIGURE 14–8 Phases of Accident Investigation

23. © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible Web site, in whole or in part.14–23 Inspection, Investigation, and Evaluation Measuring Safety Efforts Accident and Injury Statistics Worker Compensation Costs Illness/Injuries by Areas, Shifts, and Jobs Incident Rate and Benchmark Comparisons

24. © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible Web site, in whole or in part.14–24 Substance Abuse Substance AbuseSubstance Abuse  Use of illicit substances or misuse of controlled substances, alcohol, or other drugs. Types of Drug TestsTypes of Drug Tests  Urinalysis  Radioimmunoassay of hair  Surface swiping  Fitness-for-duty tests (impairment) Handling Substance Abuse CasesHandling Substance Abuse Cases  ADA does not protect current users of illegal drugs.  Addiction to legal drugs is considered a disability.  Use of the firm-choice option

25. © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible Web site, in whole or in part.14–25 FIGURE 14–9 Common Signs of Substance Abuse

26. © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible Web site, in whole or in part.14–26 Other Employee Health Concerns Emotional/Mental Health Health and Older Employees Smoking at Work Employee Health

27. © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible Web site, in whole or in part.14–27 Health Promotion Health PromotionHealth Promotion  A supportive approach of facilitating and encouraging healthy actions and lifestyles among employees. Wellness ProgramsWellness Programs  Programs designed to maintain or improve employee health before problems arise. Employee Assistance Program (EAP)Employee Assistance Program (EAP)  A program that provides counseling and other help to employees having emotional, physical, or other personal problems.

28. © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible Web site, in whole or in part.14–28 FIGURE 14–10 Health Promotion Levels

29. © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible Web site, in whole or in part.14–29 Security Concerns at Work Security Concerns Workplace Violence Security Management Employee Screening and Selection Security Personnel

30. © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible Web site, in whole or in part.14–30 Workplace Violence Workplace Violence Issues Workplace Violence Warning Signs Training in Detection and Prevention Post-Violence Management Responses

31. © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible Web site, in whole or in part.14–31 FIGURE 14–11 Profile of a Potentially Violent Employee

32. © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible Web site, in whole or in part.14–32 Security Management Security Audit Controlled Access Computer Security Security Management Programs

33. © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible Web site, in whole or in part.14–33 FIGURE 14–12 Disaster Planning Components

34. © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible Web site, in whole or in part.14–34 Disaster Preparation And Recovery Planning First Aid/CPR Hazardous Materials Containment Disaster Escape Means Employee Contact Methods Organizational Restoration Efforts Disaster Training Topics