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UW Technology
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University of Washington eScience Institute eScience Steering Committee Office of UW Technology Ron Johnson, Vice President Human Resources Susan Lawrence Coordination & Controls Alisa Hata Business & Finance Mike Bryant STAFF SERVICES the UW community can use Engagement Initiatives Sandy Moy Security/Privacy Kirk Bailey, CISO Major Procurements Kerry Kahl Planning & Facilities Initiatives Pam Stewart Technology Strategy Terry Gray, CTA Emerging Technology Oren Sreebny IT Accessibility Sheryl Burgstahler State IT Relations Clare Donahue Compliance Kerry Kahl IT Partnerships Jacqueline Brown IT Human Resources Susan Lawrence OPERATING UNITS UW Technology Services Scott Mah Learning & Scholarly Technologies Louis Fox Network Systems Clare Donahue Streaming Media, Video & TV Tech. Amy Philipson Professor Ed Lazowska (Reports to the VP UW Technology for technology issues, and to Provost for academic issues) To Provost for Academic Issues Office of Information Management (OIM) Sara Gomez, CIO Line to Provost for Priorities and Direction For Technology For Technology
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UW Numbers at the Core 395,000 known identities 130,000 devices on network 32,000 phones 15,000,000 homes with UWTV 60 TB on network/day What happened in 2007? Email messages: 1,500,000,000 (83% spam) Operations: 18,000 tickets Client Services: 110,000 contacts Security: 150,000 emails
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Hot Issues Technical Datacenter Bridging proprietary silos Managing diversity & complexity Organizational Re-invention, Re-focus, Re-invigoration, Remaining Relevant Successfully engaging campus Group governance (leading vs. following) Overly tactical focus Budget/funding model Staffing: retention; new skill sets needed Assimilating Key Trends Central expertise -> distributed decisions Engineering -> customer driven Mainframe -> PC -> "cloudframe" Insecurity -> regulation -> compliance Mobility
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Strategic Choices HOW TO embrace/encourage: eScience Mobility Globalization Social networking A sustainable funding model HOW MUCH: Complexity and diversity can we tolerate? Consistency among operating units? Outsourcing? Strategic focus and investment? (e.g. New services, risk mitigation, infrastructure renewal)
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it’s about them Learn, Discover, Change the World... thru Partnership
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