1. UNITE AND CONQUER Converging Roles Through Digital Services Digital Services

2. Elizabeth Brice, Head, Technical Services & John Millard, Digital Initiatives Librarian Miami University Libraries Oxford, Ohio

3. Welcome to the Nexus! Digital Services The client interactions of Public Services The client interactions of Public Services The production efficiencies of Technical Services The production efficiencies of Technical Services The document delivery ability of Access Services The document delivery ability of Access Services

4. Digital Services at MUL Began with internal electronic reserves project Began with internal electronic reserves project Expanded with ad hoc scanning projects Expanded with ad hoc scanning projects Online new books list Online new books list Faculty assistance on request Faculty assistance on request Ad hoc digital collections Ad hoc digital collections Need to integrate procedurally Need to integrate procedurally

5. Evolving a Service E-Reserves Digital Processing Digital Services

6. Envisioning Digital Services Collaboration, coordination, consultation Collaboration, coordination, consultation Best practices: awareness and implementation Best practices: awareness and implementation Priorities based on client needs Priorities based on client needs Efficient production Efficient production Client satisfaction Client satisfaction Documentation Documentation

7. Digital Services Schema Client Services Consultation Project Design Metadata Design Rights Management Client Services Consultation Project Design Metadata Design Rights Management Imaging Scanning Document Del Storage Production Maintenance Digital Collections Policies Priorities Digital Services Team

8. Digital Services Team Digital Initiatives Librarian Digital Initiatives Librarian Metadata Librarian Metadata Librarian Serials Librarian Serials Librarian Minority Resident Librarian Minority Resident Librarian DS Administrative Assistant DS Administrative Assistant Conservation Unit head Conservation Unit head Client Representative (ILL) Client Representative (ILL)

9. Administrative Support Positions Positions Equipment/Facility Equipment/Facility New Services New Services plus support from Library Systems

10. Collaborative Culture Team-based environment Team-based environment Colleagues who respect and acknowledge the expertise of others Colleagues who respect and acknowledge the expertise of others Problem-solving capabilities Problem-solving capabilities

11. Uniting Through Digital Services University Students University Students University Faculty University Faculty Special Collections/Archives Special Collections/Archives Library Subject Specialists Library Subject Specialists Access Services Access Services External External

12. University Students Electronic Honors Department Theses

13. University Faculty Musica Colonial

14. University Faculty Journal On Excellence in College Teaching

15. University Faculty School of Education 100 Year Anniversary Collection

16. Special Collections/Archives Commercial Trade Cards

17. Special Collections/Archives Historical Photograph Collections

18. Special Collections/Archives Special Client Requests

19. Library Subject Specialists Architectural Sketchbook

20. Access Services Electronic Reserves YearAccessesPages 199856,08315,994 1999220,79253,707 2000209,67665,241 2001244,83479,615 2002278,20979,604 2003134,05258,433

21. External OhioView Geospatial Digital Library

22. Conclusion Technical Services provides a solid base of operations for a digital services program Technical Services provides a solid base of operations for a digital services program Administrative support is necessary for policies, personnel, and resources Administrative support is necessary for policies, personnel, and resources Collaboration within the department and with Public and Access Services is essential Collaboration within the department and with Public and Access Services is essential