1. Innovation Leadership Training Chino for a Day February 5, 2009 All materials © NetCentrics 2008 unless otherwise noted

2. Discussion What are the barriers that restrain innovation at Pacific? On a day to day basis, what can you do to change the culture – Based on clear definitions – Based on better communication – Based on linking innovation to strategic goals

3. Keep / Change What existing information, communication and models should we keep or improve for innovation? – Across Pacific – In any department What should we change or add to make innovation more effective?

4. Opportunities What opportunities exist within Pacific to capitalize on new ideas? What’s the best way to take advantage of the insights and ideas within Pacific? How can we more quickly capitalize on the great ideas we have?

5. Innovation Advocate In your role as an advocate for innovation within Pacific, how can you – Help others who have an idea shape it and present it – Help facilitate ideation or brainstorming sessions – Help organize teams to consider specific opportunities or challenges – Change the culture – Help others align their ideas to Pacific goals and strategies

6. Questions?

7. Homework Read Driving Growth through Innovation Come prepared tomorrow with two or three key trends, one competitor to watch and one industry fixture or constraint to eliminate

8. Tomorrow On Friday we’ll spend the day considering trends – How to find them – Who is capturing and reporting on them – What they can identify for you – Who should be capturing them – A few tools to help uncover trends and customer insights or needs