1. National Agriculture Emergency Management System Osama El-Lissy April 2004 An Action Learning Project Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A

2. Briefing Sequence… National Agriculture Management System ► Background Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A ► Approach & Methodology ► Solutions & Deliverables ► Discussion (Learning Experience) ► Questions

3. Background ► Homeland Security Presidential Directive - 5 National Incident Management System (NIMS) “All Federal Agencies” National Incident Management System (NIMS) “All Federal Agencies” Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A ► Homeland Security Presidential Directive - 9 Develop Comprehensive Incident Management Plans “United States Department of Agriculture” Develop Comprehensive Incident Management Plans “United States Department of Agriculture” National Agriculture Management System

4. Background Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A ► Secretary Veneman’s Memorandum 1800-1 Incident Command System (ICS) National Agriculture Management System

5. ► Plant Protection & Quarantine (PPQ) Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A Background Protecting American agriculture and natural resources from the risks associated with the entry, establishment, or spread of harmful plant pests and diseases Protecting American agriculture and natural resources from the risks associated with the entry, establishment, or spread of harmful plant pests and diseases National Agriculture Management System

6. ► Pest and Disease Pathways: Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A Background National Agriculture Management System 2. Intentional a. Natural Movement b. Accidental Introduction a. Bioterrorism 1. Unintentional

7. ► Plant Protection & Quarantine (PPQ) Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A Background Regardless of the pathways, PPQ must maximize its posture in preparing for, responding to, and recovering from pest and disease outbreaks in the most effective and efficient manner. National Agriculture Management System

8. ► Action Learning Framework Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A Approach & Methodology 1.Defining & Redefining Problem 2.Forming Action Learning Group 3.Questioning, Listening, and Reflecting 4.Learn how to Learn 5.Acting on the Problem 6.Action Learning Coach 1.Defining & Redefining Problem 2.Forming Action Learning Group 3.Questioning, Listening, and Reflecting 4.Learn how to Learn 5.Acting on the Problem 6.Action Learning Coach National Agriculture Management System Marquardt Model:

9. ► Action Learning Framework Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A Approach & Methodology National Agriculture Management System 1. Defining & Redefining Problem 2. Forming Action Learning Group 3. Questioning, Listening, and Reflecting 4. Learn How to Learn 5. Acting on the Problem 6. Action Learning Coach

10. ► Action Learning Framework Approach & Methodology Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A National Agriculture Management System 1. Defining & Redefining Problem 2. Forming Action Learning Group 3. Questioning, Listening, and Reflecting 4. Learn How to Learn 5. Acting on the Problem 6. Action Learning Coach How might USDA-PPQ respond to plant pest outbreaks – naturally occurring or intentionally introduced (bio-terrorism) – in the most effective and efficient manner? Core Issues: - Technical - Legal - Funding & Resources - Communication - Pathways

11. ► Action Learning Framework Approach & Methodology Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A National Agriculture Management System 1. Defining & Redefining Problem 2. Forming Action Learning Group 3. Questioning, Listening, and Reflecting 4. Learn How to Learn 5. Acting on the Problem 6. Action Learning Coach How might USDA-PPQ respond to plant pest outbreaks – naturally occurring or intentionally introduced (bio-terrorism) – in the most effective and efficient manner? Ramifications & Consequences: - Devastating impact on U.S. Ag. economy - Loss of nation’s supply of food & fiber - Negative impact on trade & commerce - Increased dependency on imports

12. ► Action Learning Framework Approach & Methodology Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A National Agriculture Management System 1. Defining & Redefining Problem 2. Forming Action Learning Group 3. Questioning, Listening, and Reflecting 4. Learn How to Learn 5. Acting on the problem 6. Action Learning Coach Mike Stefan Emergency Program Susan Ellis National Staff Officer Joel Floyd Emergency Preparedness Lynn Goldner P. Pathologist Timothy McNary Western Region Stephen Poe Entomologist John Stewart Eastern Region Osama El-Lissy Primary Coach Primary Team:

13. ► Action Learning Framework Approach & Methodology Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A National Agriculture Management System 1. Defining & Redefining Problem 2. Forming Action Learning Group 3. Questioning, Listening, and Reflecting 4. Learn How to Learn 5. Acting on the Problem 6. Action Learning Coach ► Office of General Council (OGC) ► Quarantine Regulations Division (QRD) ► Policy Develop. & Business Services (PDBS) ► Agriculture Research Service (ARS) ► Center for Plant Health Science & Technology (CPHST) ► Cooperative State Research, Education, and Extension Service (SCREES) ► Office of General Council (OGC) ► Quarantine Regulations Division (QRD) ► Policy Develop. & Business Services (PDBS) ► Agriculture Research Service (ARS) ► Center for Plant Health Science & Technology (CPHST) ► Cooperative State Research, Education, and Extension Service (SCREES) Other Resources:

14. ► Action Learning Framework Approach & Methodology Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A National Agriculture Management System 1. Defining & Redefining Problem 2. Forming Action Learning Group 3. Questioning, Listening, and Reflecting 4. Learn How to Learn 5. Acting on the Problem 6. Action Learning Coach Major Stakeholders: ► State departments of agriculture ► National Plant Board ► Industry ► State departments of agriculture ► National Plant Board ► Industry

15. ► Action Learning Framework Approach & Methodology Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A National Agriculture Management System 1. Defining & Redefining Problem 2. Forming Action Learning Group 3. Questioning, Listening, and Reflecting 4. Learn How to Learn 5. Acting on the Problem 6. Acting Learning Coach Team Norms: ► Biweekly Meetings ► Meeting occurred when five or more present ► Out of state members participated via video ► Dialogue was earnest, but with empathy & respect ► Active listening ► All team members are accountable ► Confidentiality ► Biweekly Meetings ► Meeting occurred when five or more present ► Out of state members participated via video ► Dialogue was earnest, but with empathy & respect ► Active listening ► All team members are accountable ► Confidentiality

16. ► Action Learning Framework Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A Approach & Methodology National Agriculture Management System 1. Defining & Redefining Problem 2. Forming Action Learning Group 3. Questioning, Listening, and Reflecting 4. Learn How to Learn 5. Acting on the Problem 6. Action Learning Coach What is PPQ seeking to accomplish? What is stopping PPQ from accomplishing it? What can PPQ do about it? What are we (AL team) trying to achieve? Why is it important? Who can get the solution implemented? What happens if solutions were not implemented? Initial Questions:

17. ► Action Learning Framework Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A Approach & Methodology National Agriculture Management System 1. Defining & Redefining Problem 2. Forming Action Learning Group 3. Questioning, Listening, and Reflecting 4. Learn How to Learn 5. Acting on the Problem 6. Action Learning Coach Is organization structure attuned to the task we are assigned? Do we have the appropriate technology? Do we have the right philosophy, vision, and values? Do we have the right work environment? What are the relevant external and internal issues that impact this mission? Do we have the needed coalitions, stakeholders, agenda, and power base? Are the needs of the organization and people aligned? Additional Questions (Boleman & Deal):

18. ► Action Learning Framework Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A Approach & Methodology National Agriculture Management System 1. Defining & Redefining Problem 2. Forming Action Learning Group 3. Questioning, Listening, and Reflecting 4. Learn How to Learn 5. Acting on the Problem 6. Action Learning Coach Are the needs of the organization and people aligned? Do we have the right mix of people, talents, and experiences to achieve our goals – the agency’s goal? Do we have the right resources? Do we have the right organization – one that is conducive to results and outcome? Additional Questions (Boleman & Deal):

19. ► Action Learning Framework Approach & Methodology Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A National Agriculture Management System 1. Defining & Redefining Problem 2. Forming Action Learning Group 3. Questioning, Listening, and Reflecting 4. Learn How to Learn 5. Acting on the Problem 6. Acti0n Learning Coach Summary: Technical, logistical, organizational, legal, financial, political, cultural, human resources, and internal and external environmental issues. Listening Reflecting Questioning

20. ► Action Learning Framework Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A Approach & Methodology National Agriculture Management System 1. Defining & Redefining Problem 2. Forming Action Learning Group 3. Questioning, Listening, and Reflecting 4. Learn How to Learn 5. Acting on the Problem 6. Acting on the Problem 1.Critical reflection became one of the most important team norms. 2.Inquiry and questioning, openness, willingness to yield to others, empathy, active listening, courage and frankness, common courtesy, and common sense. 3.Safe environment

21. ► Action Learning Framework Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A Approach & Methodology National Agriculture Management System 1. Defining & Redefining Problem 2. Forming Action Learning Group 3. Questioning, Listening, and Reflecting 4. Learn How to Learn 5. Acting on the Problem 6. Action Learning Coach 1.Team realizes the serious nature of the problem 2.Expectation of actionable plan 3.Team will be involved in implementation 4.Accountability and responsibility 5.Sense of authorship

22. ► Action Learning Framework Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A Approach & Methodology National Agriculture Management System 1. Defining & Redefining Problem 2. Forming Action Learning Group 3. Questioning, Listening, and Reflecting 4. Learn How to Learn 5. Acting on the Problem 6. Action Learning Coach Lawlor (1991): the facilitator’s role “not to teach but to create an atmosphere wherein the members can learn for and from themselves, to develop confidence in themselves, to reflect and develop new ideas.”

23. ► Action Learning Framework Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A Approach & Methodology National Agriculture Management System 1. Defining & Redefining Problem 2. Forming Action Learning Group 3. Questioning, Listening, and Reflecting 4. Learn How to Learn 5. Acting on the Problem 6. Action Learning Coach Marquardt’s facilitator model: active listening; understanding the group process; ability to provide feedback; willingness to sparingly confront; good judgment; tolerance to ambiguity; openness and frankness; patience; empathy; timely intervention; eager to learn; keep track of what is being learned; share one’s feelings; and reframe questions and perspectives.

24. 1. Standards for Plant Health Emergency Management System 3. ICS Training Programs 2. PPQ – ICS Guidelines Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A Solutions & Deliverables National Agriculture Management System

25. Solutions & Deliverables 1. Standards for Plant Health Emergency Management System Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A National Agriculture Management System 1. Emergency Management Plans 2. Written Agreements 3. Authorities and Policies 4. Surveillance 5. Communication 6. Training and Education 7. Funding

26. Solutions & Deliverables 1. Standards for Plant Health Emergency Management System Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A National Agriculture Management System 2. PPQ – ICS Guidelines 1.Adopted based on the National Incident Management System (NIMS) requirements 2.Provide a general description of the overall organizational structure used in responding to emergencies 3.Define the functions, roles, and responsibilities of each position, entity, and facility

27. Solutions & Deliverables 1. Standards for Plant Health Emergency Management System Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A National Agriculture Management System 2. PPQ – ICS Guidelines 3. ICS Training Programs

28. Course Work Used 1. Legal Basis for Public Administration 2. Human Resources Management 3. Organization Diagnosis and Change 4. Program Analysis and Evaluation 5. Politics, Policy Making, and Public Administration Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A National Agriculture Management System

29. Discussion (Learning Experience) 1. Struggle 2. Reflection 3. Collective Genius 4. Confidence & Fulfillment Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A National Agriculture Management System Protecting American Agriculture Protecting

30. Osama El-Lissy, USDA-APHIS-PPQ-ICS, 2004A ThanksThanks QuestionsQuestions An Action Learning Project National Agriculture Emergency Management System