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Communication and Theatre 310 Organizational Communication Systems Theory In Life, the issue is not control, but dynamic connectedness. Jantsch (p. 92)
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System = all the parts work together to create a functional whole. Inorganic system Organic system
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Applied to organizations: effectiveness depends on coordination of efforts.
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Not time and space but spacetime... Or, where you stand in time determines what you will see.
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Characteristics of living systems Open = affected by and affects environment.Open = affected by and affects environment.
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Flexibility/ability to adapt.
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Interdependence
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How are organizational goals problematic?
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Deviation counteractions Feedback?
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Deviation amplification
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There is no one best way to organize...
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But some ways of organizing are more effective than others.
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Wheatley’s chaotic organizational systems theory. No “things” = organizations are networks of interactions
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Information is the creative energy of the universe
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Organizations can creatively use their environments.
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Without disorder there would be no order... Value both.
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strange attractor = keeps organizational process within an arena (core values).
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Ever worked in an organization with a learning disability?
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Senge: learning organization Learning system Personal mastery (mindfulness) Flexible mental models Shared vision Team learning
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Karl Weick: sense-making systems Members want to reduce uncertainty Enacted environment = perform Scanning = for threats/opportunities Loosely coupled = realities unaligned
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End of Systems Session
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