1. Stefan Hauk Regional Meeting Lund 2003 1 Motivation & HR Management Some hints how to transform this... into this...

2. Stefan Hauk Regional Meeting Lund 2003 2 Motivation & HR Management What is motivation Why do we need motivation? Achieving motivation Preventing demotivation Practical hints What is motivation

3. Stefan Hauk Regional Meeting Lund 2003 3 What is motivation? From Latin "movere" - to move Forces "acting either on or within a person to initiate behaviour" (Britannica) An incentive The drive that makes you act in a certain way Motivation can grow, leave or change!

4. Stefan Hauk Regional Meeting Lund 2003 4 What is motivation? „My dearest AEGEE: you changed my life. You made me European, introduced me to some great people, let me share a glass and a smart discussion with them. (...) You created a European paradise for us.“ Angèle Postolle, former AEGEE activist „It´s hard to explain, but I just feel so comfortable in your company. Although I met so many people for the first time I never felt like a stranger.“ Barbara Strebel, AEGEE contact Zürich

5. Stefan Hauk Regional Meeting Lund 2003 5 Motivation & HR Management What is motivation Why do we need motivation? Achieving motivation Preventing demotivation Practical hints Why do we need motivation?

6. Stefan Hauk Regional Meeting Lund 2003 6 Why motivation? „Formerly we demanded very little from our staff because we couldn´t pay much. Now we pay nothing and demand a lot!“ representative of a charity organisation

7. Stefan Hauk Regional Meeting Lund 2003 7 Why motivation? The background of the outside world: Increasing individualism "Fun generation" No common student identity any more Study conditions get tougher Time is precious -> cost/benefit calculation People more critical towards structures BUT: still open to commitment if MOTIVATED

8. Stefan Hauk Regional Meeting Lund 2003 8 Why motivation? Motivation in AEGEE is important because... Lack of active members AEGEE depends on voluntary work "Soft" profile of AEGEE Lack of immediate returns in AEGEE

9. Stefan Hauk Regional Meeting Lund 2003 9 Motivation & HR Management What is motivation Why do we need motivation? Achieving motivation Preventing demotivation Practical hints Achieving motivation

10. Stefan Hauk Regional Meeting Lund 2003 10 Achieving motivation Motivation depends on the personality. Typical classification of AEGEE members: Fun-oriented Idealist Career- oriented

11. Stefan Hauk Regional Meeting Lund 2003 11 Achieving motivation But keep in mind: There is no clear distinction between the types What drives you forward is a combination of those Motives change in the course of time AEGEE activists usually don't reflect their motives for being active in AEGEE, they just do it...

12. Stefan Hauk Regional Meeting Lund 2003 12 Achieving motivation Motivation depends on: Human Relations Vision Personality Motivation produces motivation!

13. Stefan Hauk Regional Meeting Lund 2003 13 Motivation by Relations Principle: RESPECT People need to be appreciated People need to be taken seriously Conflicts are allowed, if they are constructive! Avoid strategic use of praise, seduction, bribery, bad conscious... if you want motivation to last! Don't try to buy people Tell the truth about AEGEE

14. Stefan Hauk Regional Meeting Lund 2003 14 Motivation by Relations Principle: TRUST AND FRIENDSHIP Try to create friendship among activists It is hard to let a friend down People feel at home everywhere "AEGEE Spirit" Be honest all the time Smile

15. Stefan Hauk Regional Meeting Lund 2003 15 Motivation by Relations Principle: TRANSPARENCY Culture of decision-making Take care of information flow Communication, communication, communication! Lack of transparency destroys trust & motivation

16. Stefan Hauk Regional Meeting Lund 2003 16 Motivation by Relations Principle: VOLUNTEER'S POWER DILEMMA Payment is not decisive, if motivation is stable Leadership is indispensible, don't be afraid! Leadership has to be accountable Be pragmatic, credible and fair Leader is in charge of team spirit and personal satisfaction of team members Don't exploit yourself, AEGEE should never be a mere sacrifice!

17. Stefan Hauk Regional Meeting Lund 2003 17 Motivation by Vision „When we didn´t see the meaning of our work anymore, we started to talk about motivation...“ A vision is always linked to individual persons People find their role in AEGEE according to their personal vision Motivation is in danger when there is a serious gap between personal vision and AEGEE's vision... or if personal visions are not sufficiently reflected in AEGEE

18. Stefan Hauk Regional Meeting Lund 2003 18 Motivation by Personality The more you believe in yourself, the easier you get involved and motivated Personality can be trained only to a limited extent But AEGEE is a perfect platform for discovering one´s potential, abilities and limits! AEGEE is a playground, not a battle field. The atmosphere is friendly, failure is allowed (in certain limits) Fears and doubts about one´s qualities can be removed by positive experience!

19. Stefan Hauk Regional Meeting Lund 2003 19 Motivation & HR Management What is motivation Why do we need motivation? Achieving motivation Preventing demotivation Practical hints Preventing demotivation

20. Stefan Hauk Regional Meeting Lund 2003 20 Preventing Demotivation

21. Stefan Hauk Regional Meeting Lund 2003 21 Preventing Demotivation Motivating is difficult, demotivating is easy! Don´t demand things you wouldn´t do yourself! Don´t be a pedant! The results count! Mistrust demotivates Lack of communication demotivates Lack of transparency demotivates Observe! Ask! Listen! And learn! The successor phenomenon

22. Stefan Hauk Regional Meeting Lund 2003 22 Motivation & HR Management What is motivation Why do we need motivation? Achieving motivation Preventing demotivation Practical hints

23. Stefan Hauk Regional Meeting Lund 2003 23 Practical hints Involve new members immediately with small things Find something interesting to do for everyone Turn motivation into responsibility Organise small local events: especially important for small or "far-away" locals Encourage members to travel

24. Stefan Hauk Regional Meeting Lund 2003 24 Human Resources Human Resources need long term planning Boards are getting old... make sure you have enough people to follow! Look in time for possible successors Take into account time until new members are ready to join board Ensure proper knowledge transfer (manual!) Take Advisor from previous board Contact to oldies (knowledge, FR)

25. Stefan Hauk Regional Meeting Lund 2003 25 Questions...? stefan.hauk@aegee.org