1. Click to edit Master title style Click to edit Master text styles Second level Third level Fourth level Fifth level 1 1 Power of positive thinking Brief History How the students takes an exam How the instructor creates an exam View video captured by the proctor

2. Click to edit Master title style Click to edit Master text styles Second level Third level Fourth level Fifth level 2 2 Is the student who is taking the test, the one registered for the course? Is the student using notes or an open book? Is the student copying & sharing the exam? Is there someone else in the room helping? Is the student using the Internet to find the answers?

3. Click to edit Master title style Click to edit Master text styles Second level Third level Fourth level Fifth level 3 3 (CS 3.4.6 and CS 3.4.10) “When examinations are employed (paper, online, demonstrations of competency, etc.) they take place in circumstances that include firm student identification. The institution otherwise seeks to assure the integrity of student work.” – SACS, Best Practices for Electronically Offered Degree and Certificate Programs section 5b

4. Click to edit Master title style Click to edit Master text styles Second level Third level Fourth level Fifth level 4 4 Students must come to campus to take an examination Only graduate programs require a proctored exam Online tests with time limits and passwords Webcam monitoring The current practices do not satisfy expected test integrity standards.

5. Click to edit Master title style Click to edit Master text styles Second level Third level Fourth level Fifth level 5 5 Distance Education SolutionTroy University and Software Secure have partnered to develop a Distance Education Solution to: –Verify student identification –Decrease online cheating –Eliminate the need for students to go to the campus to take an exam –Eliminate the need for students to have a human proctor for an exam –Exceed the Regional Accreditation and Federal Regulation requirements

6. Click to edit Master title style Click to edit Master text styles Second level Third level Fourth level Fifth level 6 6  Six year-old company based in Cambridge, MA  Partnered with over 200 educational institutions, including K-12, undergraduate & graduate schools  Extensive experience with high-stakes testing including bar examinations (NY, GA, KY, AL) and the Chartered Accountant exam throughout Canada  Already had established partnership. “Securexam Browser” which ensures that end user cannot cheat with their computer, but does not currently guarantee that the user is who they say they are or prevent others students or course materials in the room at the time of the test.

7. Click to edit Master title style Click to edit Master text styles Second level Third level Fourth level Fifth level 7 7

8. Click to edit Master title style Click to edit Master text styles Second level Third level Fourth level Fifth level 8 8 Remote Proctor permits access only to the test being administered in Blackboard (blocks everything else) Access to test requires fingerprint authentication Captures real-time video and audio during the test –Video component designed to display view of entire room Designed to have system detect suspicious behavior, limiting need for constant monitoring: –Video has motion detection filter: limiting the amount of video fed back for review Security settings can be easily set by instructor

9. Click to edit Master title style Click to edit Master text styles Second level Third level Fourth level Fifth level 9 9 Remote Proctor 2007 Milestones Beta testing completed (February) Delivery of 25 remote proctor units (April) Mass production of final units to begin (May) Training of faculty beginning (April’s Distance Learning Colloquium) Live testing using students in actual classes (July) Begin use in graduate classes (August) Staggered implementation to all graduate programs (October-July ‘08) Finalize all policies and procedures for students and faculty (Academic Year 2007-08)

10. Click to edit Master title style Click to edit Master text styles Second level Third level Fourth level Fifth level 10 1.Take an exam as a student. 2.Create an exam in Secure ExamBuilder as an instructor. 3.View video captured by the proctor

11. Click to edit Master title style Click to edit Master text styles Second level Third level Fourth level Fifth level 11 We are now going to take you through the login process. To avoid system problems, we are going to go through these steps together one at a time. Please DO NOT get ahead of the slides.

12. Click to edit Master title style Click to edit Master text styles Second level Third level Fourth level Fifth level 12 The first time a student uses SecureExam they will load the software and plug the camera into their computer. (This process has already been completed for you.) To launch the Proctor click on the SecureExam Remote Proctor Icon on your desktop.

13. Click to edit Master title style Click to edit Master text styles Second level Third level Fourth level Fifth level 13 Login using the student’s user name and password that is located on the 3 x 5 card on your desk.

14. Click to edit Master title style Click to edit Master text styles Second level Third level Fourth level Fifth level 14 The first screen is the Contact screen. The first time a student logs on using the Remote Proctor they will need to enter contact information, their finger print, and a picture. (We have already entered contact information for you) So just Click on “NEXT”

15. Click to edit Master title style Click to edit Master text styles Second level Third level Fourth level Fifth level 15 Now you need to register your fingerprint. Click on the blue “Collect BIO Info” button.

16. Click to edit Master title style Click to edit Master text styles Second level Third level Fourth level Fifth level 16 Place your index finger on the fingerprint sensor. NOTE: You will need to lift and replace your index finger on the sensor several times until you receive a message that says that your fingerprint has been verified.

17. Click to edit Master title style Click to edit Master text styles Second level Third level Fourth level Fifth level 17 After your fingerprint has been enrolled you will come back to the “Collect Bio Information” page, click “NEXT”

18. Click to edit Master title style Click to edit Master text styles Second level Third level Fourth level Fifth level 18 Now you need to register your picture. Click on the blue “Take Picture” button.

19. Click to edit Master title style Click to edit Master text styles Second level Third level Fourth level Fifth level 19 After you have a good face image inside the red block, click “Take Picture” After clicking “Take Picture” a captured image appears. Click on “Save and Close” to enroll your picture.

20. Click to edit Master title style Click to edit Master text styles Second level Third level Fourth level Fifth level 20 After you have successfully enrolled your picture you will return to this page, click “NEXT”.

21. Click to edit Master title style Click to edit Master text styles Second level Third level Fourth level Fifth level 21 On the summary page you MUST have a green check by all items. If any “X”’s appear beside an item click on the previous button and complete the page in error. If there are no red X’s click on submit.

22. Click to edit Master title style Click to edit Master text styles Second level Third level Fourth level Fifth level 22 Click “Close” to complete the enrollment process.

23. Click to edit Master title style Click to edit Master text styles Second level Third level Fourth level Fifth level 23 Upon verification of your Bio information, the data will be uploaded to the Securexam Server, as indicated on this screen.

24. Click to edit Master title style Click to edit Master text styles Second level Third level Fourth level Fifth level 24 The student is successfully enrolled with the SecureExam Server. The student is now ready to take the exam.

25. Click to edit Master title style Click to edit Master text styles Second level Third level Fourth level Fifth level 25 On the Secure Blackboard Welcome page click on your course.

26. Click to edit Master title style Click to edit Master text styles Second level Third level Fourth level Fifth level 26 Click on “Exams and Quizzes”.

27. Click to edit Master title style Click to edit Master text styles Second level Third level Fourth level Fifth level 27 Click on exam “proctor test 1 – 1101”

28. Click to edit Master title style Click to edit Master text styles Second level Third level Fourth level Fifth level 28 For training purposes we have allowed multiple attempts for this exam. If you get the message “assessment already completed” click on “take assessment again”….otherwise click “OK”

29. Click to edit Master title style Click to edit Master text styles Second level Third level Fourth level Fifth level 29 Click on “OK” to begin the exam.

30. Click to edit Master title style Click to edit Master text styles Second level Third level Fourth level Fifth level 30 Once you click “OK” you will be led to the password page. The fingerprint sensor will appear. Place your finger on the sensor to verify your fingerprint…..once verified you will see the “photo” screen.

31. Click to edit Master title style Click to edit Master text styles Second level Third level Fourth level Fifth level 31 Ensure that you have a good face image inside the red block and then click “Take Picture” After the picture has been taken you will see the image that has been captured. Click “Save and Close”

32. Click to edit Master title style Click to edit Master text styles Second level Third level Fourth level Fifth level 32 Once the image has been verified you will be brought back to the password screen. The password field will automatically be populated, do NOT try to enter a password. Click on Submit REMINDER: The password will automatically be populated in about 15 seconds. DO NOT enter a password

33. Click to edit Master title style Click to edit Master text styles Second level Third level Fourth level Fifth level 33 Complete the exam and click “Submit”.

34. Click to edit Master title style Click to edit Master text styles Second level Third level Fourth level Fifth level 34 After clicking the submit button you will be prompted to confirm the assessment submission. Click “OK”

35. Click to edit Master title style Click to edit Master text styles Second level Third level Fourth level Fifth level 35 You will then see a screen telling you that the exam has been successfully be submitted. Click “OK”

36. Click to edit Master title style Click to edit Master text styles Second level Third level Fourth level Fifth level 36 You will receive the message that the SecureExam Remote Proctor session is completed. Close the window by clicking on the “X” button.

37. Click to edit Master title style Click to edit Master text styles Second level Third level Fourth level Fifth level 37 Congratulations you have just successfully taken an exam on Secure Remote Proctor. We will now show you how to create an exam on the Secure Exam Builder.

38. Securexam Remote Proctor A comprehensive faculty guide to using the remote proctor system

39. Session Outline Installing ExamBuilder Creating an Exam using ExamBuilder Setting Parameters in Software Secure Viewing suspicious Video taken during Exam Questions and Answers

40. Installing ExamBuilder Exam builder Requirements –Windows XP –Internet Explorer 6.0 or better –Blackboard Account –Preferred broadband (high speed) Internet connectivity

41. Installing ExamBuilder Begin by selecting the exam builder folder, either from the CD you have been provided or a download that Software Secure has provided with new updates, and click on setup.exe. You will see the Exam Builder Set-Up Wizard appear which will guide you through installation.

42. Installing ExamBuilder Upon clicking the next button you will be led to a screen where you are able to choose the installation folder for the exam builder program. This screen will enable you to select the installation folder. The default location for this installation is (C\Program files\Software Secure Inc.\ SecurexamRemoteProctor) Software Secure recommends that you accept this default location but you do have the option to browse and select a different location.

43. Installing ExamBuilder Clicking on the Next> button will lead you to the “ Confirm Installation ” screen and will allow you to start the installation process. Once installation is complete you will see a screen that shows that the installation was successful. The Icon for Remote proctor will be placed on the desktop

44. Creating an Exam using ExamBuilder Creating an exam using Exambuilder is no different than creating a Blackboard exam, there are just a few extra steps. It is recommended to create an exam first in Blackboard then use the Exambuilder to set parameters.

45. Using Exambuilder The first time you use Exambuilder the software may need to update. Just let the updates run and continue.

46. Using Exambuilder Once ExamBuilder runs, it will open Blackboard. Login to Blackboard with the “Faculty” user name and password provided on the 3 x 5 index card on your desk, click enter. Now, click on the course.

47. After selecting the course, click on the control panel.

48. In the Content Area click on “Exams and Quizzes”

49. Click “MODIFY” for the Remote Proctor Test 2 exam.

50. Select “Modify the Test options”.

51. If a password is not entered the user will not be prompted to pass these rules to the Securexam Server and the test will not be a Remote Proctor test. Do not share the password with your students!!! Once the correct test information has been entered and the password has been established you can click on “Submit” at the bottom right hand corner of this page. The user will be led to the course management test creation page. The way to make an exam Remote Proctored is to check the password box and add a password to the password field.

52. Upon clicking “submit” the user will be asked if they want to update the exam settings to the Securexam Remote Proctor Rules Server. NOTE: If you do not see this prompt something went wrong with the submit to Securexam server. These problems could be: You did not enter a password and check the box. You are not set up for Securexam server, Submitting the exam but not using the Exam builder software, and other MISC problems.

53. Setting Parameters in Software Secure The configurable settings are as shown below. Unless there is a particular reason to alter these settings, its best to leave them at the default and click “save.”

54. You have now been instructed how to make an exam Remote Proctored. We will assume that your students have taken the exam and we will now demonstrate how to view suspicious video.

55. Viewing suspicious Video taken during Exam The remote proctor sends all of the video and audio to a secure server. These video feeds can be reviewed at any time by the faculty/staff to check the authenticity of the exam.

56. Viewing suspicious Video taken during Exam To view this video go to http://www.remoteproctor.com/webService/http://www.remoteproctor.com/webService/ The login screen will look like this. As a faculty member wishing to review the video, you would login using your Blackboard username and password

57. Viewing suspicious Video taken during Exam Select “Exam Record” to view the streamed audio and video Select the exam you would like to view in the pull down box, then select the student test you want to view by clicking “View” under Exam Data.

58. Viewing suspicious Video taken during Exam As soon as you click exam data, a web page will open showing you short clips of the suspicious video. If you wish you have the ability to see larger versions of what the captured video.

59. Examples of Video Videos reported as an exam violation when student was just moving

60. Examples of Video Videos reported as an exam violation when student was committing an actual violation

61. Questions and Answers