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HP Dilemma? Can the sense that the HP Way was “dead” be reversed?
Could the HP Way be applied in developing countries with different cultures and traditions? How much autonomy should major business areas have in strategy, policy, management practice? Can HP avoid failure, following success?
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HP Dilemma? Getting too big to practice HP Way?
How can we believe in HP Way when people are losing their jobs? Why don’t practices apply equally across company anymore? Can the HP Way survive in today’s intensely competitive environment?
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HP Way Corporate objectives Business values Management practices
= Competitive Advantage: People Teamwork Performance
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Corporate Culture Values, customs, traditions & meanings that make a company Beliefs about goals an organization should pursue Ideas about the appropriate behavior to achieve goals “How things get done around here” Values determine norms, guidelines or expectations “A pattern of shared basic assumptions that the group learned as it solved its problems of external adaptation and internal integration”
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Corporate Culture ”Organizational Culture and Leadership" (1992), Schein
1. Artifacts: surface aspects (such as dress) easily discerned, yet hard to understand 2. Espoused Values: conscious strategies, goals and philosophies 3. Underlying Assumptions and Values: the core, or essence, of culture, difficult to discern as they exist at a largely unconscious level. Key to understanding why things happen as they do.
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Organizational Culture - Elements
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Leading Change (Kotter, 1996)
Establish a sense of urgency Form a powerful guiding coalition/team Create a clear vision, expressed simply Communicate the vision Empower others to act on the vision Plan for, and create, short-term wins Consolidate improvements and produce still more change Institutionalize the new approaches
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Why Is Managing Human Resources So Important?
Rapid Change Uncertainty About Basic Business Conditions Rising Costs Rapid Technological Change More Limited Supplies of Highly Trained Labor Rapidly Changing Government Legislation and Regulations Increased Globalization of Industries
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Fitting HR Practices to Business Strategy and One Another
Vertical Fit = the match between HR practices and overall business strategy Horizontal fit = the consistency and interrelationship among HR activities External fit = how well HR activities match the demands of the external environment
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HR Fit Requires Right HR Choices
Staffing Appraising Compensating Training and Development Employee Influence Work Systems
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Approaches to IHRM Factors Affecting the Approach to IHRM
Political Policies and Legal Regulations Managerial, Educational, and Technological Development in the Host Country Home and Host Country Cultures International Experience of the Firm
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Approaches to IHRM Factors Affecting the Approach to IHRM (cont’d)
Method of Subsidiary Founding Technology and the Nature of the Product Strategic Importance of Particular Employee Groups Organizational Culture Organizational Life Cycle
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Managing Human Resources in a Foreign Subsidiary
Culture and HR Functions within a Foreign Subsidiary Staffing in the Subsidiary Training in the Subsidiary Appraising Performance of Subsidiary Staff Subsidiary Compensation Systems
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Approaches to IHRM Ethnocentric Approach Polycentric Approach
Uniform strategy across units Exporting HR practices from home country Expatriates run HRM functions in subsidiaries Polycentric Approach Diverse strategies across units, independent from HQ Policies adapted to meet circumstances, context Local managers direct HRM Closed Hybrid Approach Compromise between Ethnocentric & Polycentric Uses parent country template, adapted to local conditions
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Approaches to IHRM Regiocentric Approach Geocentric Approach
Regional grouping & integration of HR strategy Differentiation across regions Staffed by managers from countries within region Geocentric Approach Policies developed to meet goals of global network of home-country & foreign subsidiaries Global overarching strategy on key issues Differentiated policies on local issues Open Hybrid Model Subsidiary practices are a hybrid of activities meeting global and local demands Extensive sharing of best practices among subsidiaries Best practices of home & host countries applied in integrative manner
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