2. 1 Accessing Sources of Evidence for Practice Online Communication Skills & Social Networking Session 2a Lecture By Ian Cole Ian Cole

3. 2 Before we start……. Please turn off your mobile phone

4. 3 Any Issues Any Questions about last weeks sessions or homework? Formative essay & e-journals ELITE IT skills test: Certificate to DoHS student services by 31 st Oct. Over 70% - everything ok but check areas that need work. Under 70% work through recommended areas of the software (in your own time) then resubmit a certificate when you attain 70%+

5. 4 Session Plan Focus on the communication skills you need for online discussion. Asynchronous & Synchronous communication. Inc E-mail netiquette Guide to Social Networking. Homework(s)

6. 5 Asynchronous Discussion Groups Asynchronous discussion groups are like e-mail conferences where messages are posted and then the sender waits for a reply. There are three main types E-Mail group. E-Mail group. Newsgroup. Newsgroup. Discussion Board. Discussion Board.

7. 6 Mail Groups Electronic Mailing Lists. A Mailing list is a topic based e-mail group where once you have subscribed to the mailing list you will receive all of the messages that are sent to the group via your e-mail box. Some are moderated (some NOT!!)

8. 7 Mail Groups Here is the JISCMAIL list of some of the discussion forums for Health and Nursing. www.jiscmail.ac.uk. www.jiscmail.ac.uk health-for-all health-promotion health-sector-development health-informatics-foresight Nurse-UK Nurse-Prescribing Nurse-Decision www.mailbase.ac.uk (Archived since 2000) www.mailbase.ac.uk

9. 8 Electronic Mail The VLE will allow me to e-mail everyone on your course. Things to include in all e-mails: Full Name + Module Title Cohort ID (D7 or Mid08) & Seminar Group Letter (A-K)

10. 9 E-mail messages im in Dxx i wanted to access some data bases for my essay that dues in and i cant remember how to do it. Ann Hxxxxxx Gd day dude sorry to be pain but noticed i am not in a goup for this study, can u add me or do I ned to go see studnt services

11. 10 E-mail messages Hi Ian Hope you are well. Do we just turn up to the maths drop in sessions or do we have to book them. Regards David Bxxxxxx Dear Ian Thanks for a great module, I learned a lot which will be useful in practice. Do we have to keep on checking into the VLE regularly for announcements for the course or now that the module is finished, do we just use the discussion facilities as required? Emma Gxxxx efg504 D1 Gp A

12. 11 E-mail netiquette 1. Use Email the Way You Want Everybody to Use It Think first - Would You Say the Same Face to Face? 2. Take Another Look Before You Send a Message Can your message be misunderstood Don't send anything that your not sure about. 3. Quote Original Messages Properly in Replies Make your email replies easy to read and understand by quoting in a smart and useful manner. 4. Clean Up Emails Before Forwarding Them Forwarding emails is a great way of sharing ideas, but make sure the original idea is not hidden. 5. Don’t forward chain e-mails Check these types of e-mails on sites such as hoaxbuster or hoax slayer http://hoaxbusters.ciac.org/ http://www.hoax-slayer.com/

13. 12 E-mail netiquette 6) When in Doubt, Send Plain Text Email, Not HTML Not everybody can receive your fancily formatted emails. When in doubt send plain text emails only 7) WRITING IN ALL CAPITALS IS LIKE SHOUTING Don't shout in your emails (and caps is difficult to read). 8) Ask Before You Send Huge Attachments Don't clog email systems without permission. A 500kb attachment might take a long time to download on a dial- up connection 9) Don’t send messages that might offend Or the person might get F*****G angry. 10) Know the e-mail etiquette rules You will find them at http://www.emailreplies.com/http://www.emailreplies.com/

14. 13 Newsgroups Newsgroups are different to the mailing lists. Over 100,000 Newsgroups with ??? millions users The messages sent to Newsgroups arrive at the newsgroup server. You subscribe and log on when you want to read/send messages. No messages arrive in your e-mail inbox from a newsgroup. Newsgroups can be accessed via your e-mail client but usually needs setting up. For do’s and don'ts of Newsgroups – CLICK HERE CLICK HERE http://groups.google.com/ http://www.how-to-usenet.comhttp://www.how-to-usenet.com Guide to using Usenet groups

15. 14 Pros & Cons of Newsgroups The pros - easy to access. every subject is covered. The cons - anyone can see & post to a group. poor quality of information. users post as though they are subject experts. need to learn a new application - the Newsgroup Reader. you must go to the information.

16. 15 The Bulletin Board System was a dial-in access to discussion groups (1980s) Now usually called a Discussion Board. Now considered same as Newsgroups but local. Can be more useful than global newsgroups Health Sciences Bulletin Board Discussion or Bulletin Board

17. 16 Discussion Board. An electronic message area. You have to login to see messages. Most bulletin/discussion boards serve specific interest groups. Review messages left by others, and leave your own message. The VLE has them, practice in the next session

18. 17 Rules for discussion boards Messages should include a Hi & Goodbye. Messages should include your name. Messages to be kept fairly short (max 300 words). Smiley’s are ok but text type language such as LOL, HTH, BTW M8 should be avoided unless explained. Use plain English avoid techno jargon Typing in capitals is SHOUTING and should be avoided. Keep messages polite No swearing. login to the VLE once a day to read latest messages.

19. 18 Synchronous Communication Now read Ian’s quick guide to: Synchronous communication Click Image to open Guide

20. 19 Homework Complete the Web Resource Workbook (it can be done at home/off campus with an Internet connection) Email me your answers to me at ijc4@york.ac.uk ijc4@york.ac.uk Please complete this work by midnight on 31 st Oct 08 Let me know if you have any problems.

21. 20 Next Session (2b) Using the tools in the VLE Using the Discussion Board Chat rooms Wikis Any Questions?